Qingdao's nine departments jointly issued a document to support property companies to carry out home care services

Qingdao Daily/Guanhai News June 29th In order to better meet the needs of the increasingly diverse and multi -level pension service needs of the elderly, give full play to the advantages of the resident community in the property enterprise, close to residents, and respond quickly, and effectively increase the elderly in the home community. Effective supply of services. A few days ago, nine departments such as the Municipal Housing and Urban -Rural Development Bureau jointly issued the "Relevant Opinions on Supporting Property Enterprises to Carry out Home Pension Service".

Encourage property companies to carry out home care services

"Opinions" encourages property companies to carry out home care services. Digging needs and encouraging property companies to try first. In response to the current "single -formula" home care needs such as the elderly's housekeeping, delivery, buying, facility maintenance, home appliance maintenance, spiritual comfort, regular visits, security duty, etc., and encourage conditional enterprises with conditions to carry out piloting for home community pension services. All districts (cities) determine that property enterprises use existing human resources, equipment resources and owners' information resources, give full play to the advantages of resident communities, close to owners, responding fast response, etc., carry out home care services, and apply to the administrative examination and approval department and civil affairs department in accordance with the law. Business Scope.

At the same time, encourage home care services to the door. Relying on the existing service team and the existing service network of property enterprises to give full play to the docking and demand docking and information symmetry, the door -to -door settlement will be lost and lost in the property management area without the consent of the owner or the guardian. The elderly, such as Zhi and Elderly, provide basic pension services such as housekeeping, buying and purchasing, facilities, and home appliance maintenance. Provide regular visit to the elderly and empty nest elderly groups, daily phone confirmation of health status, and coordinating home therapy of medical institutions.

Encourage employees to develop more. Property companies that encourage the elderly care services of home communities to support existing housekeeper, cleaning, equipment maintenance, order maintenance and other personnel to participate in professional skills training for pension caregivers. According to the company's market expansion, in accordance with the needs of the elderly care needs Adjust personnel configuration in both positions and other methods, and gradually establish a compound and professional property enterprise pension service team.

In addition, chain brand operations are encouraged. According to comprehensive assessment of the positioning, service positioning, charging positioning, and scale positioning of the property management project, support large -scale head property enterprises to establish an independent home community pension service agency in accordance with their own conditions and combine pension needs. Carry out the pilot work of "property services+pension services" in each district (city), and gradually realize the large -scale, branding, and chain operation of home community pension services. At the same time, pilots can be selected through cooperation with professional pension service agencies to introduce professional pension teams and social workers to improve the professional level of pension services for property companies.

Support property enterprises to implement home care services at multi -angle

The "Opinions" mentioned that it will use scientific and technological empowerment to support the development of smart pensions. Support property enterprises supporting the smart property management service platform of Qingdao, and vigorously develop home care services. The municipal property management administrative department collaborated with the civic government department and the municipal medical insurance department to gradually open up the interconnected Qingdao smart property management service platform and Qingdao pension service information supervision platform. Medical and medical services such as payment, diagnosis report inquiry, medical insurance information inquiry, medical expenses reimbursement, and other medical insurance services.

"Settle aging and barrier -free transformation" has become a new direction for urban renewal. In the context of carrying out urban renewal and urban construction three years, our city will also support the aging transformation of property management projects. Support property enterprises to expand the aging transformation, and in accordance with the requirements of the "Guiding Opinions on Accelerating the Implementation of the Prosperity of the Elderly Home,", the elderly service agencies that meet the conditions can enjoy the corresponding tax preferential policies. The housing construction department is responsible for guiding the district (cities) to carry out the aging transformation in accordance with the renovation of the old communities. Through the channels of residents' capital, government subsidies, special operating units and original property units, and attracting social capital, we will raise funds Investment and transformation. Focus on building nodes such as unit doors, ramps, elevators, armrests and other public areas to transform barrier -free facilities, add barrier -free channels, provide anti -slip, install armrests, eliminate ground heights, etc. Conditions, enhance the safety, convenience and comfort of home living facilities, and improve the quality of home pension hardware services.

In terms of funding support, supporting property companies sign a family pension bed. The district (city) property authority shall encourage qualified property companies to form a special team to participate in home pension services with relevant departments. According to the qualification requirements determined by relevant documents, they should apply for establishing a street home community pension service center or community home care service station. After reviewing and filing with the civil affairs department (city) civil affairs department (city), if it provides pension services for the property community and surrounding elderly people in accordance with the standards and requirements of the home community's elderly service, it can enjoy the relevant subsidy policies of the civil affairs department.

Regulate property enterprises engaged in home care services

The "property service+pension service" model can really start and take good steps, and gradually form a "big climate", not only the luck of social pension services, but also the opportunity for the development of the property industry. It is important to regulate property enterprises engaged in home care services.

The "Opinions" clearly states that property companies that develop pension services registered by the district (city) civil affairs department shall be included in the Qingdao pension service information supervision platform to implement unified supervision. At the same time, if a property company carrying out the elderly care services of home communities shall meet the relevant standards and industry management requirements. The districts (cities) civil affairs, finance, health, medical insurance, market supervision, public security, fire protection, property management administrative departments and other departments in accordance with the "Implementation Opinions of the General Office of the Municipal Government on Establishing and Implementing the High -quality Development of Pension Services for Pension Services" Requirements are required to strengthen the comprehensive supervision mechanism and strengthen comprehensive supervision of pension services. In addition, standardize charges.开展居家社区养老服务的物业企业应当按照《社区居家养老服务规范》要求，根据老年人服务需求签订服务合同，在服务区域内的显著位置公示居家养老服务清单，企业名称、服务内容、收费标准、 Matters and other matters such as complaints can be made clearly to ensure the right to know, participate, choose, and supervise the power of the elderly. The civil affairs department, in accordance with the market supervision and management department, investigate and deal with the community home care service organizations in accordance with the law without licensed and unlicensed illegal operations.

Supporting property enterprises to carry out home -care work is an important innovation of enriching the form of pension services at home communities, expanding home care services, and expanding the content of property services. The district (city) property management administrative department shall cooperate with relevant departments at the same level of civil affairs and other relevant departments to strengthen the organization and coordination of the pension services of home communities, effectively strengthen the organization and leadership of pilot projects, strengthen departmental coordination, and develop the pension of the home communities of the property enterprise. The service work is included in the system and credit management work of the property management joint meeting. Encourage districts (cities) to implement and increase policy and financial support, take metal measures, actively explore and practice, timely study and promote problems and promotion experience, and create good conditions for property companies to carry out home -community pension services. (Qingdao Daily/Guanhai Journalist Wang Bingjie)

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