The year of work style 丨 About the acceptance of the case, Zhang Yinghui must respond!

"Hello, I am Zhang Yinghui, a staff member of Tiantong Yuannan Street. I would like to ask the sewer obstruction problem that you previously reflected, is it solved now?"

"Solved, very satisfied."

Zhang Yinghui is a member of the Party and Mass Work Office of Tiantongyuan South Street (hereinafter referred to as "Tiannan Street").

Coordinate and clear the people's worries

Recently, Ms. Li, who lives in the Jiayun Park community, reported through the 12345 citizen's hotline that the bathroom and the kitchen sewer in the home were blocked, causing the upward water. Sprinkle the entire house, making people nauseous, and I can't stay for a moment. After receiving the reflection, the street "Rescuer" special class immediately launched a fast response working mechanism, contact the person in charge of the community work team, property and community to solve the problem.

After receiving the complaint, Zhang Yinghui and the community head immediately rushed to the resident's house to check and found that there were many garbage and sediments connected to the sewage wells connected to the sewage channel, which caused the blocked. Subsequently, the property company immediately took the staff to the scene to dredging. After more than 2 hours of centralized treatment, the pipeline was completely unobstructed; and told residents that if there was a blocked condition, the staff would be arranged to deal with it immediately. Women expressed satisfaction.

Urgent sorrows and hope are solved

"Thank you very much for the care of the special groups. There are so many prevention of epidemic prevention, and we feel very warm to us."

A few days ago, Ms. He's brother Wang urgently asked for help through 12345, saying that her sister was a pregnant woman who was present at the end of June. Now she is separated from her lover. The influence made her unable to return. She is now alone at home and is not taken care of by her.

After learning about the situation, Zhang Yinghui immediately acted, while understanding the basic situation of pregnant women, while conducting all -round communication and coordination. In order to eliminate the concerns of Mr. Wang and Ms. He in the first time, Zhang Yinghui left their contact information to them, "You're patient first and so on. We must help you solve it. You can contact me at any time. "

In the end, after multiple communication and coordination, Zhang Yinghui helped Ms. He return to her hometown in Northeast China to give birth. Mr. Wang and Ms. He were very satisfied with the help of Zhang Yinghui and the community.

Zhang Yinghui said that it is the responsibility and mission of being a member of the Communist Party as a member of the Communist Party. The residents' gratitude to us is an encouragement, a spur, and a responsibility. The worries, troubles, and worries of good people are constantly practicing their original mission among serving the masses, and guarding the people of the district.

It is understood that since this year, Tiantongyuan South Street has continued to take the "Pan Dong Working method" as the starting point, and earnestly practice the service purpose of "the people are calling, I have something". "Start, make the masses full of dissatisfaction as the" golden stone "of work style construction. At the same time, listen to the voice of the people, feedback public opinion, solve the people's worries, wear the people's livelihood line with the hotline, and timely dispose of various key points and difficult demands, optimize The workflow, focusing on the response of the response to respond to the needs of the people.

Photo/Li Tingting

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