Linze County implements the "one core, three ends, five -tone" closed -loop management model to improve the effectiveness of grassroots social governance
Author:Linze County Rong Media Center Time:2022.06.29
In order to focus on improving the modernization capacity and level of grass -roots governance, Linze County actively promotes adherence to the leadership of party building, pays attention to "front -end, middle, end, end" management, build five teams, improve the five -step process, implement five -level resolution, establish five parties evaluations The "one -core, three -end and five -tone" closed -loop management model promotes the improvement of quality and efficiency of grass -roots social governance.
Highlight a core and adhere to the leadership of party building. Focusing on the main line of social governance of the party organization's leadership at the grassroots level, adhere to the first place to strengthen the party's leadership and party building, lead the party building leading through the entire process of grassroots governance, and organically integrate the party's organizational system with the grassroots governance system. Give full play to the role of party organizations' political leadership, organizational leadership, mechanism leadership, and ability leadership of various organizations and the masses, effectively integrate organizational resources and social forces that condense grass -roots governance, and effectively transform the party's political and organizational advantages into governance. Effectiveness, focus on solving the demands of production and living, and continuously enhance the people's sense of gain, happiness and security.
Pay attention to the management of the "three ends" to empower quality and efficiency. Focusing on solving the problems of collecting, solving, and response of mass production and living demands, the issues such as returning visits, effectiveness, and feedback mechanisms are not complete. The carrier and construction platform, accurately collect the demands of the masses; focus on the crowd's concern and concern, sorting out, accurately handling, timely handling, timely completion of cases, and resolving the demands of the masses; focusing on improving the quality of the masses, diversified response to the masses Assembly, focus on building the masses' participation, supervision, and judgment, full of dissatisfaction to let the masses say the feedback mechanism, promote the formation of a closed -loop management mechanism of rapid perception of front -end perception, timely mediation, and effective feedback at the end. Essence
Jianqiang's five teams, condensed work together. Strengthen the construction of grass -roots social governance teams, build five teams such as strong grid members, party members, people's mediators, convenience service agencies, and volunteers, and accurately grasp the demands of "urgency and sorrow" in the masses, and timely investigate, collect, and report to the Internet. All kinds of contradictions and disputes, hidden dangers, and service on behalf of the various types of contradictions, and to deal with various social conditions and public opinion, the demands of the masses to resolve the disposal and coordinate handling in a timely manner. Do a good job of visiting various types of key personnel in the grid, helping teaching control, psychological guidance, etc., to provide the masses with convenient service consultation and answers, application materials preparation, and on -site for review. Sinking to each grid, activating the "nerve endings" of asking the people, the people, and the people, and the people, and continuously improved the professionalism and refinement of social governance.
Optimize the five -step process and achieve closed -loop management. Improve the five -step closed -loop work process of collecting demands, sorting out the transfer, time -limited resolution, regular return, and supervision of rectification. Adhere to the combination of centralized investigation, special investigation, and normalized investigation, and make full investigation of contradictions, disputes, safety hazards, public security issues, and mass demands in the jurisdiction. visit". The comprehensive governance centers at all levels are responsible for the various demands, hidden dangers of disputes collected by grid members, and the 12345 hotline reflection of the items, analyzing and judging, and transferring and transferring. Improve and improve the "five vertical and ten horizontal" mediation system, comprehensively use the "seven laws and four must -visit" mediation work methods, and resolve various contradictions and disputes detected within seven working days. Organize grass -roots grid members to return to the hidden danger of disputes in a timely manner, timely grasp the resolution and disposal effects and implementation in a timely manner, and use the "two letters and one book" (prompt, supervision to the supervision of the hidden danger, dispute trend, and rebound tendency. Letters and rectification notices) are transferred to relevant towns and departments units in a timely manner to guide and resolve, track control and control, and consolidate the quality of the resolution and resolution.
Limited time -limited levels to enhance the time limit for resolution. In accordance with the principle of "hierarchical responsibility, territorial management, who is in charge and who is responsible", establish a five -level resolution mechanism. Report the grid long. The second level was regulated by the grid of the grid staff, the grass -roots people's mediation staff, and the unsuccessful conflict and disputes that have not been mediation within one working day. Community) Comprehensive governance center. The third level was mediation of the conflict and disputes reported within two working days by the village (community) comprehensive governance center within two working days. The fourth level is led by the town political and legal members, and the town comprehensive governance center coordinates the integration of grassroots judicial offices, police stations, courts and related stations resources and forces to jointly resolve the conflict and disputes reported within two working days. The complicated and disputes and demands of the inter -departments, cross -industry, and cross -regional difficulties and demands are reported to the county comprehensive governance center through contradictions and disputes. The fifth level was established by the county comprehensive governance center to establish a mechanism for "unified acceptance, classification adjustment" and "central blow whistle, departmental registration" mechanism. The request matters are resolved and resolved within two working days. Through the "five -level" limited time mediation, it is effectively resolved in the fifth and seventh working days at the fifth and seventh working days.
Promote the evaluation of the five parties to ensure the satisfaction of the masses. Establish and improve the quality evaluation standards and the five -party evaluation supervision system, timely publicize the effectiveness of evaluation and revision, widely accept the supervision of the masses, and achieve "connecting the normalization of the people and the long -term effect of solving the demands of the masses." The grid staff commented on the conflict and disputes and the masses' demands, and responded to the questions and suggestions reflected by the masses in a timely manner. The village (community) comprehensive governance center holds a routine meeting of grid workers once a week to comment on the matters of the time limit and service quality, sort out the problems, analyze the situation, and arrange the deployment work to ensure that each in the grid The implementation of the task of item is effective. The town comprehensive governance center reports the progress of the progress every month, relying on the new media organization to conduct a survey of mass satisfaction, and urge the villages (communities) to rectify and improve. The county comprehensive governance center relies on Ping An's Gansu informatization support management platform to conduct a "one -net test" on grid staff work. Through the weekly ranking, monthly ranking, and quarterly reporting, it urges the grid staff to implement the task of grid service management. The county Ping An Office will incorporate the work of the party building to lead grassroots governance of the "one core, three ends, five -tunes" mechanism. Strong, compact work responsibilities, and promote various tasks.
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