Capable style construction year | Mulan: 247 approval matters to achieve "one window pass"

Make up the work style of "strict, true, fine, real, real, fast", and make every effort to make style, strong abilities, and business. Since the launch of the "Capable and Style Construction Year" activity, the Mulan County Business Environment Construction Supervision Bureau has made reactive recruitment and hard work to promote the standardization of government services, transparent, efficient and convenient, smoother online matters, and more convenient comprehensive window services. New experiences such as "Fingertips", "online handling" and "one -stop settlement" have made the masses feel full.

"One Netcom Office" is convenient for the people to benefit the people

A few days ago, Mr. Zhang wanted to start a supermarket to come to Mulan County Government Service Hall. The staff guided the handle and completed the declaration on Mr. Zhang's mobile phone. Mr. Zhang was pleasantly surprised to say, "I didn't know it would be able to work on the Internet with my mobile phone. It was too convenient to do it at home!"

Since the beginning of this year, relying on the Heilongjiang Provincial Government Service Platform, the Mulan County Business Environment Construction Supervision Bureau has vigorously promoted the "fingertips" and "hand -in -hand office" to widely promote the use of the Harbin government service app to the enterprises. The church officer applies for business on his mobile phone. At the same time, the staff of the comprehensive window also worked hard to practice internal skills, adopted the mobile app to receive orders, and improved the business capabilities of fast processing, so that more people can experience many things like "online shopping" without going out.

Recently, the reporter saw in the Mulan County Government Service Hall that in the eye -catching video player, various types of government approved online self -declaration video tutorials are broadcasting. On -site staff told reporters that at present, the awareness of government affairs approval online matters is getting higher and higher, and the good experience of convenient and beneficial to the people in the "Netcom Office" has continuously increased the number of government affairs approval online.

The masses handle business in comprehensive windows

Comprehensive window service is transparent and efficient

The reporter saw at the window of the Mulan County Government Service Hall that the staff had approved services on the computer. Each step of operation, the staff could see it on their own screens. Such a "one machine and two -screen" government service allows the clerk to support the bottom of the heart again!

At present, the comprehensive approval window of all the departure halls in Mulan County has a display screen facing the people in the same way, achieving full coverage of the "one machine and double screen" of the service window.

"One display is used by the staff, and the other display is facing the masses of the company. Simultaneously displaying the entire process of the staff in the window, the staff can know the process in time, check the details, and the process is open and transparent." Mulan County's business environment construction construction construction Zhang Chao, director of the Supervision Bureau, said that this new service model allows the business of the enterprise to "zero distance" to experience transparent and efficient government services, and enhances the mutual understanding and trust of the government and enterprises and the masses.

At the same time, in order to promote the reform of the "comprehensive window" and realize the approval model of "comprehensive acceptance of front desk, back -end classification approval, and unified window outlets", Mulan County sorted out the online application process of the approval matters of each unit and entered the hall. At present, the Government Hall has a total of 247 approval items for approval and approval of 10 units, and the inquiry guidelines for 779 approval matters in the county's examination and approval departments can be completed in the comprehensive window. Enterprises and the masses feel professional, transparent, and efficient "one -stop" services.

In addition, the Magnolia County Business Bureau also added a "self -service service area" in the physical hall, equipped with a large screen TV, installed 6 computers, connecting the national corporate credit information publicity system, Heilongjiang government service network and various government affairs websites. A staff member provides self -service tutoring services for the masses here to solve the operation difficulties in the process of online application at any time. Government services can be "settled in one stop", which improves the satisfaction of enterprises and the masses.

Government approval "one machine and dual screen"

Calling the "Harlan Gang Office" brand

Government approval, agency, and help office are one of the important measures for Mulan County to actively serve enterprises and the masses and optimize the business environment. Since the beginning of this year, this service has been upgraded to the "Blue Vests" service, and the "Harlan Gang Office" service team with a more Mulan characteristics has been launched. Various services such as voluntary help are called service brands.

Starting from the masses' "urgency and sorrow", the "Harlan Gang Office" provides the "hand -pull" help service for the masses; from the elderly, it will not use smart electronic devices to start, and the "Harlan Gang Office" provides the "one pair of old and weak groups" to provide the "one pair of pairs of pairs of old and weak groups" One "intimate service; starting with the various" difficult diseases "encountered in the process of solving the business of the enterprise, the" Harlan Gang Office "provides" face -to -face "solution to the helpless people.

The reporter learned that at present, even if it is not the business handling of the government service hall, the "blue vests" will use their patience, carefulness, and love to provide the masses with the help of thoughtful guidance and effort, to maximize the reduction frequency.

Promote the service model of "emotional warmth, intimate action, and measure of measures", adhere to the purpose of "integrity, service, collaboration, and win -win", Mulan County is trying to build the government affairs "blue vest" into the most influential and long -term adherence to long -term adherence Government service brand.

Source: Lottery News

- END -