State Grid Lingling City Power Supply Company: I will send them a practical "convenience service" for the masses to get home

Zhuzhou News Network, June 28 (Correspondent Yang Qiulan) "Thank you, I am this year, I have no time to meet these electricity problems, thanks to you." On June 27th, the King of Power Supply Company, the State Grid of the State Grid When the party member service team of the Immortal Power Office came to the village in the area to go to the village to enter the house, it solved the problem of electricity using the elderly. This is the company's continuous development of the "village power co -governance and convenience service" project, implementing the "I do practical things for the masses", and a microcosm of the customer's "obtaining power" happiness.

The children of the elderly are not around all year round, and the big things are helpful by the neighbors. In encountering the difficulty of using the old line, damage to the switch socket, the neighbors are also weak. Recently, the electricity consumption at home often has a lot of inconvenience to the life of the elderly.

During the visit, the company's party member service team learned about the actual power consumption of the elderly, and took the initiative to help the elderly conduct a comprehensive inspection and maintenance of the power supply lighting lines and electric equipment in the grocery store. The elderly are instructed to pay attention to the safety of the elderly to ensure the daily electricity safety of the elderly. After a while, the lights were on and the power was turned on. The intimate service made the old man a happy smile.

Subsequently, the service team also taught the elderly to pay attention to the "village power co -governance" WeChat public account. The public account has recently launched a new caring version, adding "power information", "I want to pay electricity bills" module, and video introduction, which is easier to make it easier Elderly group use. The service team told the elderly that if there is an electric failure in the home, click the "I want to repairs" the interface, you can enter the content of the voice, you do not need to type, you can also click "Dial Poly People", which will automatically display "State Grid Fuling Power Supply Company". 24-hour convenience service hotline 0731-23213301, useful electrical problems, and call. After the service player left his mobile phone number, he hurried to the next customer's house.

Since the work of "village power co -governance and convenience services", State Grid Lingling City Power Supply Company has promoted the theme of "I will do practical things for the masses", insist on acting, and transform the effectiveness of learning and education into a strong motivation for serving customers. Improve the sense of gain and happiness of the people; give full play to the advantages of the power industry, focus on the people's reflection of concentrated common needs and universal issues, and organize the Communist service team to zero the special groups such as old, weak, disabled, and lonely elderly people in their jurisdictions. Visit, learn more about the power of the masses, and provide affectionate services to help solve the actual difficulties encountered in the process of electricity usage in a timely manner. At the same time, the printed online State Grid APP guidance manual was distributed to users, carried out the theme party day joint construction activities, and organized all party members to go to the village to enter the home of the State Grid APP. The company's party member service team highlights the combination of learning, highlighting the masses, and prominent responsibilities, and the bridge between the effective communication between the electricity and electricity is set up. The work has been deeply praised and has won extensive praise from the masses.

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