295 townships (streets) convenience service windows "Mass Review" in our city start

A few days ago, the city issued the "Implementation Plan for the" Mass Evaluation "of the City (Street) Convenience Services in the City (Street), and organized the city's township (street) convenience to serve the" mass evaluation ". At present, the 295 service windows of the 50 townships (street) convenience service centers in the city have a "mass review" QR code.

The content of the "mass evaluation" mainly includes four aspects: whether the effectiveness of the work, whether there is a low efficiency, the time limit of the commitment, the perfunctory work, and the no -run, etc. Active service, not using civilized terms, indifference to the masses, indifference, and inconsistent facilities affecting the people's work experience; in terms of service capabilities, whether the staff's policy is unclear, not informing the service requirements, the business will not operate the business, the business will not operate the business. The system of staff such as the system is not high; in terms of work style, whether the staff is late and leave early, leave the post for no reason, leave the job without reason, neglect the duties, and eat cards to be relaxed and wrong.

When handling the business offline, the people can scan the two -dimensional code of the "Mass Review" on the spot and conduct multiple methods such as the "good bad review" system through the Hubei Provincial Government Service "Good Evaluation" system during online processing. Calculate". Our city will select the annual "convenience service of ten excellent townships (streets)" in combination with the relevant situation of the "Mass Evaluation" activity and inform the praise; select the annual "convenience service ten townships (streets)" for notification and criticism, and transfer relevant issues Discipline inspection and supervision organs. At the same time, the county and city governments (management committees) will organize the selection of the annual "Ten Excellent Satisfaction Window" in the area and inform the praise; the selection of the "Ten Missing Windows" of the year will be reported and criticized, and the relevant issues are transferred to the disciplinary inspection and supervision organs. Resolutely achieve the reasons why the people are dissatisfied with the people's dissatisfaction, and take the found and solve the problem as the focus of the work. The combination of the rectification of individual issues and the governance of common problems, and form a government service evaluation, feedback, rectification, and supervision in the city. The virtuous cycle model further promotes the quality and efficiency of grass -roots government services, and continues to optimize the city's government service environment.

Source: Suizhou Daily News Correspondent Zhang Shaodong Zhou Chunzhu

Edit: Chen Gang

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