Contradictions are not lacking in delivery -various communities in Urumqi are actively responding to the expectations of the masses

[Accelerate the modernization of social governance in the city] The contradictions are not lacking in the delivery service -the cadres of the communities in Urumqi actively respond to the expectations of the masses

Residents of Jingxiu Mountain Village, West Road, Shuimo Gou District are learning to publicize the discount of publicity. (Photo confession of Xinjuxiang Community)

Xinjiang Net News (Urumqi Evening News reporter Gai Yu Mu Mu Mu Mu and Tang Hongmei Wang Lei to Yaqi Song Jianhua) The masses were incidents, and cadres solved the problem. Each community cadres in Urumqi take the service of the masses as the starting point and end point of grass -roots social governance, actively respond to new expectations for the people of all ethnic groups, take the initiative to understand the anxiety of the masses of all ethnic groups, systematically study and solve the highlights of the people of all ethnic groups to strongly reflect the strong reflection of the people of all ethnic groups. question.

Contradiction resolution at the grassroots level

Some time ago, a resident of Jingxiu Shanzhuang District, Shuiguigou District raised a few geese. The sound of goose and some environmental hygiene issues brought by geese affected the daily life of the surrounding residents.

The Discipline Inspection Commission of Shuimo Gou District Discipline Inspection and Supervision of Xinju Lane jointly formed a mediation team to come to the home of the goose residents to carry out mediation work. After patient persuasion and the publicity of law popularization, the residents of raising goose decided to deal with the public goose that disturbed the people. This move resolved the contradiction in time and was praised by residents.

This is just one of the daily functions of Xinju Lane Community Legal Workstation. The members of the legal workstation are composed of Xinju Lane community cadres, work team members, veteran party members, and legal work volunteers. When there are disputes, trains and surrounding neighbors, there are conflicts, disputes in house trading, different buildings in house trading, and illegal buildings in the community will see members of the legal workstation.

In addition, legal workstations also often carry out legal publicity lectures such as "Constitution", "Civil Code", "Women's Rights Protection Law", "Protection of the Protection of Minors" and "Safety Production Law".

Ma Yuanyuan, Secretary of the Party Committee of Xinjuxiang Community, said that they will do a good job in the "listeners" of the residents, the "mediation staff" of contradictions and disputes, and the "propaganda" of the rule of law education. Support and cooperate with grass -roots social governance according to law.

Between the neighbors, the pots of flower pots were contradictory, and they went to the "mass workstation" evaluation; the residents encountered annoyance and went to the "mass workstation" to find someone to talk about it; I did n’t know what to do when I encountered legal issues. Consultation ... In the "Mass Workstation" of Xuanrendun South Street community in the high -tech zone (new urban area), such things happen almost every day.

There are many self -built houses in the community of Xuanren Dunnan Street, and there are many people who rent houses and migrants. When they encounter something, residents first go to the community to seek solutions.

Earlier this year, in order to allow residents to better talk about negotiations and the community to better conduct services, the community established the "mass workstation". Community staff, community police, veteran party members, lawyers, etc. will provide services in the "mass workstation".

Zhuang Chonghui, Secretary of the Party Branch of Xuanrendun South Street Community, said that the "mass workstation" is to play a role in communicating and help residents to resolve disputes early.

At present, the function of "mass workstations" is constantly broadening. In addition to mediation disputes in the neighborhood, residents of all ethnic groups can also bring some "golden ideas" for community construction and development, which has also become a place for preaching policies.

The service is implemented at the grassroots level

In the past two days, in the Baiyuan Community of the Economic Development Zone (Toutunhe District), Hu Xiaomin, the secretary of the party's general party branch, and the staff running legs for the residents, Khan Ah, and the staff, and helped her coordinate her granddaughter to transfer.

A few days ago, the 58 -year -old resident meat was Khan Ah. I did not come to the community "the masses said things" and reflected that her daughter -in -law was seriously ill. Her granddaughter went to a school in Shaybak District. Schools close to home.

After learning about the demands of Khan Ah Khan, Hu Xiaomin docked with the city's 74th Middle School around the community, and finally determined to submit student information and handle transfer matters before the start of the semester.

The "Points of the Mass" of the Baiyuan Community by the community cadres take turns on duty and receive residents around the weather to ensure that the services are not missing.

Hu Xiaomin said that after receiving the demands of the residents, those who can solve them on the spot will be coordinated immediately. Those who need to dock with relevant departments and units, they will actively dock and arrange special personnel to track and deal with them to clearly resolve the time limit. Practice is implemented.

In the process of accelerating the modernization of municipal social governance, Midong District actively explored a new model of grassroots social governance, and based on the theme of "leading party building, negotiation and negotiation, residential autonomy", with the help of residents' councils, mobilizing the masses to discover problems, negotiate issues, and issues, negotiation issues, and issues, and negotiation issues, negotiation issues, and negotiation issues, negotiation issues, and negotiation issues, negotiation issues, and negotiation issues. Channels to solve problems.

The Dongrui North Community of Flooring Street combines the system of the council with the people's service to serve the people. It not only mobilizes party members and cadres to understand the demands of residents, but also integrates special residents to carry out volunteer services to discover the demands of residents at the grassroots level and solve the grassroots level.

Community cadres learned through regularly held the "Bench" that the elderly wanted to have a place to drink tea, chat, and massage, and quickly united the community work team in the Mineral Hospital of Midong District to set up a "small cotton jacket in the community. "Rehabilitation Studio, relying on community volunteers, in -service party members, etc. to carry out various services for residents.

The resident Tasuqin's legs are not good. The volunteer of the "small cotton jacket" rehabilitation studio sends her a wheelchair, and regularly massage her feet and talk about elderly health knowledge.

"The community treats our elderly as a loved one, and the service is thoughtful and warm." Tasuqin said.

□ Reporter Notes

Community cadres serving the masses must have "three brushes"

Community cadres are the backbone of the grassroots cadre team. It is a bridge and link between the party and the government to contact the masses. The ability of community cadres to work is not strong, which will directly affect the sense of gain, happiness, and safety of the masses of all ethnic groups. During the process of working with community cadres to work for residents, the reporter found that community cadres served the masses to have "three brushes".

The first brush has enough affinity. "Auntie, I need to put the plaster you brought you last time." Exercise more. "This sentence greeting is as natural and warm as old friends meet.

The second brush is good communication. The water pipes in the community were leaked, and the construction unit was connected to the construction unit quickly; the residents reported that there were too many bugs on the trees, and the garden units came to take medicine to kill insects. Effective communication has promoted the rapid implementation of a service to the people.

The third brush has a strong sense of responsibility. Taking the residents as their own affairs, I can do it on the day of the day; the record that the day cannot be resolved in the mobile phone reminder matters, and the fastest time is contacted to coordinate the solution; Explain clearly, do a good job of dredging guidance.

It is precisely because of this "three brushes" that the efforts of community cadres can be seen by the people of all ethnic groups and remembered it in their hearts, and also improved the enthusiasm and initiative of the masses of all ethnic groups to participate in grassroots social governance. (Gai Yu)

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