Zhoukou Consumer Association carried out public enterprise service quality survey and evaluation activities

Zhoukou Daily · Zhou Dao client reporter Song Xin correspondent Zhao Manli

According to the unified deployment of Document No. 3 of the Chinese Consumers [2022], focusing on the annual theme of "A total of consumption fairness" in 2022, recently, the Zhoukou City Consumers Association has launched the quality of public enterprises such as the electricity industry, tap water, natural gas, and express delivery industry. Investigation and evaluation activities, widely listen to consumer opinions and suggestions, and effectively protect consumers' legitimate rights and interests.

In the past few days, the staff of the Zhoukou City Consumers Association have carried out the service quality survey and evaluation activities of public enterprises such as electricity industry, tap water, natural gas, and express delivery industry in the Economic Development Zone Square, Wuyi Cultural Plaza and other places. During the event, the staff of the Zhoukou City Consumers Association were seriously responsible and explained to consumers in detail the content, purpose and significance of the survey and evaluation activities. Consumers actively participated, actively reflected the problems encountered in their lives, and raised opinions. And suggestion.

According to reports, the consumer evaluation activity was mainly investigated on the service commitment of public enterprises throughout the city. Through the evaluation of consumers, we will further promote public enterprises in our city to strengthen industry management, improve service quality, improve work style, and better serve consumers.

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