"Four" quality inspections, optimization and upgrading of "government steward"
Author:Zibo administrative approval s Time:2022.06.27
On -site investigation is a very critical link in the process of approval. Since the beginning of this year, the Administrative Examination and Approval Service Bureau of Yiyuan County has closely focused on the "one -time" reform and deployment, focused on the construction of the government service brand, worked hard on the on -site survey, continuously improved the efficiency of the inspection, and created the "Four You" quality inspection Essence
Administrative approval "speed"
Make full use of the "Internet+Government Services" model, always practice online and offline integration and inspection, combine information technology, reshape the survey process, take the initiative to intervene before the survey, and dock with the masses of the people. According to the needs of enterprises, send online sending Survey standards and industry laws and regulations, and provide the front -line remote video connection guidance and offline reality guidance. For matters that need to be rectified, guide the applicant to transmit videos, photos and other information after rectification. Remote the remote video connection again, confirm the rectification results, minus the time on the on -site survey road, and truly achieve zero -run legs and zero rectification.
Serving the masses "temperature"
After receiving the application for on -site inspection, the staff of the on -site inspection department immediately added the applicant to a WeChat friend, sent the on -site inspection standards to the applicant, and passed the on -site pre -inspection on the spot through WeChat remote videos. Opinions allow applicants to rectify in advance. The promotion of qualifications can receive permits on the spot. No need to go to the Government Hall. After the on -site inspection was qualified, the staff immediately passed the verification results to the approval department. After generating an electronic certificate, the applicant could receive the certificate on the spot, and realized the "one -time" upgrade of approval services.
The inspection process is "strong"
According to the division of functions of indoor personnel, the working method of hosting surveyors is implemented, and the on -site investigation matters are divided according to the content field. Each person carefully studys the matters they claim, and comprehensively grasp the legal basis and standards of investigation in the matter. Collect and organize on -site survey legal basis and survey standards, formulate on -site inspection standardization manuals, release a list of on -site inspection matters, conduct on -site inspections in strict accordance with the inspection standards and process specifications, provide applicants with advanced remote guidance, propose rectification in time in time Opinions, improve work efficiency, and better serve the people.
Survey quality "depth"
Promote the "three -step chess" work method. Source control. Strengthen the training capacity training in the event, strengthen the docking of review and management, connect with regulatory units, clarify the amount of law, and make good on -site investigation of the rule of law review. Integration and linkage. We will deepen the joint investigation working system of "unified coordination, division of labor cooperation, and comprehensive review", integrate resources such as business backbones, legal advisors, and form a "multi -one -in -one" review system to consolidate work forces. Standardize processes. Establish 7 standard processes of "approval and handling, pre -survey, implementation of verification, evidence records, planning opinions, results feedback, and archives retain", and continuously promote the quality and efficiency of on -site inspection work.
In the next step, the Administrative Examination and Approval Service Bureau of Yiyuan County will continue to reform and innovate, further promote the online and offline integration of government services, strengthen on -site survey work, build a professional on -site survey team, realize the efficient, intelligent, and standardized of matters to achieve matters Corporate masses provide more efficient and convenient government services.
(Source: Yiyuan County Administrative Examination and Approval Service Bureau)
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