"River" you enthusiastically service to improve the convenience of the stool

Author:Xinhua Daily · Tongxinyuan Time:2022.06.27

"Little girl, please help me check how much money this card takes every month." The old lady is not literate. This is her cultivated land protection fee. The window staff took her to the Rural Commercial Bank to check the situation. Services make the old lady feel "happiness at the door of the house." In recent years, Hexing City has adhered to enthusiastic services, improving the people's effectiveness of the people, and adherence to "responding". Services and other service systems, establish and improve the system of personnel service specifications, attendance assessment and other systems, use the system to strictly manage the personnel at the window, and continue to improve the service level.

Establish an opinion box for the service center in the service center, publicly supervise the reporting telephone, regularly carry out the evaluation of the masses' satisfaction, and accept social supervision. Improve the assessment mechanism, the personnel of the service hall window implement the monthly percentage assessment, the assessment results are linked to the monthly special assessment, and the annual assessment is linked to the performance. Essence Through irregular business knowledge competitions, the business level of the window is mentioned, and it is high -quality and efficient for the service center of the civil service center and convenience services.

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The service matters of the civil service center have a wide range of service matters and high service requirements. They are particularly manifested in the administrative license and coordination of agency. Therefore, the approval of the window personnel on the approval of administrative permits must have both policies and the flexibility of actual work. Learn from the professional departments with an open mind, and on the basis of improving the efficiency of the work, the limited time, commitment system, on -site inspection, and non -meeting approval are organically combined.

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Li Hui, secretary of the party committee of He lost town, emphasized that "the service center for the people is directly facing the masses, representing the image of the river losing government, and must be devoted to work with full enthusiasm, treats work with a serious attitude, integrates the service concept into the work, is the masses, and is for the masses. Enterprise, serving economic. "

Correspondent Yin Yanyang

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