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New high -speed rail!The flight attendant made a stunning appearance!

Author:China Railway Time:2022.06.27

June 20

Beijing -Guangzhou High -speed Railway Jingwu Duan is normalized

At a speed of 350 kilometers per hour, operate

Fuxing Intelligent EMUs are officially put into use

Through the field, cross the Yellow River

Jixian Gao Rail, Zheng Duan, opened operations

Passengers in Northeast Henan are more convenient to travel

In order to do well

High -quality trains and new lines opened

Passenger service work

China Railway Zhengzhou Bureau Group Co., Ltd.

Zhengzhou Passenger Section carefully selects a batch

Strong business, good image, and good temperament.

Establish a new flight attendant

Carry out strict business training

Strive to create a perfect journey for passengers

The uniform worn by the female flight attendant fusion

"Blue and White Porcelain" and "Chinese Red" two elements

Interpretation of elegant Chinese style

Exquisite stand -up collar design

The three folds in the skirt are inspired by the lotus petals

Highlight the beauty of Chinese classical art

Male flight attendant's uniform

Continuing the classic and calm "railway blue"

Sky blue short -sleeved top with a red tie

Handsome and handsome

Demonstrate low -key, professional professional temperament

Reinforcement training

In order to further improve the quality of passenger service and let the service level of the flight attendant upgrade, this training specializes in professional teachers and etiquette teachers in the business department to teach the flight attendants.

In response to the content of emergency response, in -car equipment, operation standards, teachers in the business department carried out courses such as window glass crushing disposal, tunnel emergency evacuation, fire emergency evacuation, etc. service team.

In terms of service etiquette and service terms, etiquette teachers carried out etiquette training such as standing, sitting, squatting, smiling, gesture leading, receiving service standards, etc., to shape a good image, and to improve the temperament of the flight attendant.

fully prepare

In order to ensure the safety and quality of the Intelligent EMU in the Fuxing Intelligent EMU, the Zhengzhou passenger section conducts business training for intelligent and humanized service measures, and fully prepares for the work of new vehicle services.

Before the Smart EMU was launched, the flight attendant conducted service training for the mute carriage to provide passengers with a more quiet and comfortable travel environment.

Before officially stepped on the train, each flight attendant also experienced a very strict theoretical knowledge training, remembering various flight attendant rules.

In addition, the flight attendants still improve their business skills in continuous practical exercises, and do the service work such as food delivery, votes and transfer guidance as soon as possible.

Exquisite service

In order to improve the service level of the flight attendant, the Zhengzhou passenger section also summarized the new characteristic service law, focusing on improving the quality of new line services.

"Three proactives, three one" service. That is: actively remind, actively assist, and take the initiative to give meals; a greeting, a cup of tea, and a disinfection wet towel.

"Love Pack" service. Provide convenience items such as umbrellas, masks, needle wire bags, message books, charging cables, etc. for passengers in need.

"Cultural Train" service. Each train sets a reading corner to provide passengers with various books and pass the journey time.

Landscape

The Jingwu section of the Beijing -Guangzhou high -speed rail has a humanistic journey. Passengers can feel the relics of the ancient city of Zhengding, the ancient city of Hebei, the Chinese civilization recorded by Anyang Oracle in Henan, and the heritage of the "nine provinces" Dameijiang City.

Jixian high -speed railway, Zheng Duan frequently crossed the plain farmland, and the scenery along the way is infinitely beautiful; the newly -built many unique high -speed rail stations is worth visiting.