Fengtai District Ecological and Environment Bureau extended the "unsuccessful first -handed" working method to a centralized observation point

At 21:25 on May 29th, a message broke this originally calm night. The higher -level departments were notified. The Fengtai District Ecological and Environment Bureau immediately sent Si Hongxing and Cui Guanqun to the centralized observation points to carry out service guarantee.

After arriving at the point, the two did not breathe for a moment. After short training, they immediately devoted them to this war without smoke. In the observation point, there are 90 residents influenced by the Yuezhuang market outbreak. They must not only be responsible for the overall work of the observation point, but also manage the daily life of 90 observers, deal with various outstanding situations, soothe the emotions of concentrated observers' emotions , Answer the various questions of observers, the two comrades are transformed into different roles to ensure the operation of centralized observation points.

Si Hongxing is the deputy captain of the Ecological Environmental Environmental Enforcement Brigade of Fengtai District, and his acceptance is one of his responsible jobs. The main task of Cui Guanqun is to check the exhaust of heavy diesel vehicles, and the owners of some large trucks are usually daily. Today, they are facing 90 residents who have been observed. In the large observation point, the two of them must not only be responsible for the comprehensive operation of the observation point, but also take the lead in handling all the loses generated by this point.

"I do practical things for the masses" is a sentence that Si Hongxing often hangs on his mouth. He wants to solve the problem of ecological environment. I can't help but worry that they are worried about their negligence and do not better serve the people.

After entering, Si Hongxing turned into the "big family" here, leading Cui Guanqun for the "living" residents here to take meticulous care. In order to do a good job of concentrated observation points, he took the lead staff on the organization to convene a meeting, discuss the work method, give full play to the work experience of his acceptance, and integrate the daily "unsuccessful first -proceed" work method into concentrated observation. Point management.

Comprehensively coordinate

Since the centralized observation point is temporarily established, the first task that the two people are facing are to arrange the information of the isolation personnel, coordinate the service guarantee forces, quickly contact the nucleic acid testing unit, and make an appointment to conduct nucleic acid testing for observers. In order to ensure that nucleic acid detection can be performed as scheduled to avoid delaying the sampling work the next day, Si Hongxing coordinated the nucleic acid testing agency overnight to make full preparations for the nucleic acid testing of the observant on the next day and in an orderly manner. During the sampling of nucleic acids, they put on protective clothing with medical staff to carry out nucleic acid testing.

In 9 days, they successfully completed the nine -person nucleic acid and antigen test as required.

Si Hongxing said: "The residents here are very cooperative. Every time I knock on the door and hear everyone says hard, thank you, I feel very warm. At this moment, we are a family."

Ahead

If you want to avoid complaints, you need to plan ahead, think about work ahead, do it, and after entering the concentrated observation point, Si Hongxing establishes 90 people's work groups for the first time, solicit the opinions of all observation points, formulate detailed recipes for recipes , Reasonably arrange all observants to eat three meals a day, and the main food and dishes are arranged in a pattern. The fruit that is eaten every day will not be repeated. Well, the WeChat group has gradually become a praise and praise group.

The establishment of the WeChat group can bring a lot of "convenience" to the "serving the masses".

"Hello, Si Lian, I came too hurried today. I need a set of washing supplies."

"Hello, Mr. Cui, I need to order a garbage bag."

"Can you give me some toilet paper?"

"Xiao Cui, I need to trouble you to help throw it."

In the face of different demands, the two always got up just when they sat down. They set off as soon as they returned to solve the problem and serve the observers.

Waiting day and night

In order to be able to get the demands reflected by the masses as soon as possible, Si Hongxing led the establishment of a fast feedback mechanism, formulated a schedule, and was responsible for answering the "service phone" 24 hours. After receiving the demands of the masses, the daily appeal was transmitted by the duty personnel.

Si Hongxing said: "When the isolation is about to end, two Tianjin personnel have proposed to return to Tianjin for home health monitoring. I also got difficulty at this time. I quickly coordinated the street and contacted Tianjin. Communication is also difficult in the middle, and ultimately solves the demands of these two people. "

Sometimes, in the face of the "irrational" requirements, the two people do the interpretation work carefully and patiently, and explain the management policies. Si Hongxing said that one thing was particularly impressed by him.

There is a couple who are observed here, and the wife is pregnant. In order to facilitate the care, the couple requires to be closed. However, in accordance with the requirements of work specifications, this is not allowed. However, the care of pregnant women is also very important. Si Hongxing arranged for deployment immediately after learning about it. He called the two people's calls to talk about policies, work, and finding ways. Si Hongxing and Cui Guanqun left their private mobile phone numbers to pregnant women, telling her that she had demand and had something to call for the first time. In the end, the couple also understood very well.

In the end, they were clearly deployed in advance, planned ahead, waiting day and night, and clear division of labor. They found a way to help solve the solution.The method of "precedent", successfully realized that no acceptance of the concentrated observation period did not occur within 9 days, and successfully ended the sinking work of centralized observation points.Yuanfengtai News

Fengtai District Ecological and Environment Bureau Confer Manuscript

Edit Cao Yanhu

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