After the 90 -year -old Grandma Liu lost her ID card

Recently, Mr. Qiu, a resident of the district, contacted the household registration room of the Yuquan Police Station by phone, saying that his 90 -year -old mother, Grandma Liu, accidentally lost her ID during the daily nucleic acid testing process.

After understanding the relevant situation, the household registration policeman Lu Yue took into account the increasing temperature and the inconvenience of traveling at the age of 90 at the age of 90, and took the initiative to provide them with on -site licenses. After confirming the door -to -door time with Grandma Liu, Lu Yue rushed to Grandma Liu's house with the material required by his camera and replenishing his ID card to make up his ID card.

Since Grandma Liu did not move the phone and could not apply for an ID card delivery service, Lu Yue once again proposed that he could wait for the certificate center to make the ID card and mail it to the office, and then the police station was sent to the door. Because I learned that Grandma Liu urgently needed ID card to complete the nucleic acid test again, at noon on June 15th, after receiving Grandma Liu's ID card, Lu Yue used his lunch break to immediately send a certificate to the elderly. Grandma Liu saw Lu. Due to the high temperature, the forehead of sweaty beads and still unchanged smiles, holding Lu Yue's hand and thanking, "It's really troublesome to run over noon, thank you!"

Thanks such a gratitude, Lu Yue can often hear, but every time he hear different people say that gratitude can bring different joy to Lu Yue. "I have to say that listening to the masses' gratitude" is addicted "!" When he asked, Lu Yue always smiled.

Lu Yue was transferred to the Yuquan Police Station in February 2012 as a household registration policeman. Since nine years, Lu Yue has taken root in the household registration room. He uses his standard smile and solid business knowledge to serve the masses enthusiastically and patiently. Late -time services, appointment services, and on -site services, as long as the masses need, she can arrange solutions in time. For the elderly and some special groups, they cannot come to handle their business in person. Regardless of the cold winter or wind and rain, Lu Yue will always come to the door to serve and work hard to make them "not run once."

Especially after the implementation of the "one window", Lu Yue led all members of the household registration room to study the relevant business knowledge of "One Window Operation" in a timely manner. According to Lu Yue's words, "only continuous learning can continue to improve." At the same time, the household registration room work meeting will be held from time to time every month, pointing out the shortcomings in recent work, and discussing the solution with everyone, striving to improve the window service skills, so that the masses can feel warm and convenient while handling business.

- END -