Xiyang: Innovative volunteer service adds "code" for happiness

Near noon on June 20th, the family of Zhai Auntie Zhai, Xinshe Jiayuan Community, Xinjian South Road in Xiyang County, suddenly lost no gas at home. QR code, reservation for maintenance services. In less than ten minutes, the community volunteer Lu Juxiang came to the door to repair the gas facilities for free.

As long as a smartphone, residents, enterprises, social organizations, etc. can directly reflect the size problems around them, and can provide opinions and suggestions on the management of urban community, and can help each other ... All of this, in the past, no longer imagined scenes in Xiyang County Essence

At the beginning of May this year, many citizens of Xiyang discovered that the familiar back streets, entrances of the community, and the gate of the unit building were one more QR code. These small QR codes are connected to the "Civilized Shiyang" cloud platform, opening up a new channel for grass -roots governance of "co -construction, co -governance sharing" in civilized cities.

"With this code, you can clearly know the difficulties of residents, so that the staff can achieve active assistance and accurate assistance faster and more efficiently." Lu Juxiang is the head of the property of Renhe Jiayuan Community and a member of the community volunteer service team. He introduced that Renhe Jiayuan Community has 29 units and nearly 1,000 permanent residents. Usually, residents' homes encounter problems such as power outage, air failure, water leakage, and pipeline blockage. It is also difficult to meet the needs of residents as soon as possible. Under the guidance of the innovation of "Happiness+Code", the difficulty of everyone's demands and services can be effectively communicated. At the same time, relying on the "Administrative Measures for Volunteer Service Points for Civilization Practice in the New Era of Xiyang County", many people actively participated in civilized practical activities such as volunteer services and contradiction resolution.

Since the beginning of this year, Xiyang County focuses on the various requirements of the construction of the Civilization Practice Center in the New Era, and has gathered to create a new intelligent model of "Happiness+Code" for promoting volunteer services to help improve grassroots governance capabilities. Promote the normalization of "I do practical things for the masses". At present, the county has more than 29,000 people and 326 volunteer teams in the "Happiness+Code" platform management. The advent of "happiness+code" has made Xiyang County help the sleep and help the work more accurate and efficient.

"'Happiness+Code' is a stool carrier that integrates QR code and service hotline. It is also a solution to the difficulties of the masses, mediation conflicts, and normalization. Happiness code '. "Song Ruirui, director of the Propaganda Work Guidance Center of Xiyang County, introduced that the code was widely posted on the convenience service site, the gate of the unit building, the entrance of the rural courtyard, etc., so that" sweep the happiness code if there is difficulty "penetrate into the hearts of the masses. At the same time, the relevant departments also organized the "8+N" volunteer service team to register online and the industry online. Things and worries, focus on opening up the "last meter" of publicity of the masses, educating the masses, and serving the masses.

It is understood that Xiyang's "Happiness+Code" can realize the functions of mass order, release demand for demand, display of civilized fashion, and volunteer points for redemption. Residents, enterprises, social organizations, etc. can reflect the demands, opinions and opinions and opinions and opinions through "happiness+code" at any time. Suggest. Through accurate positioning, the background of the "Civilization Xiyang" cloud platform carries out a series of standardized processing processes, so that the contradictions can be solved in the bud stage and can guide all sectors of society to participate in community governance. At the same time, the procedure is also used for the registration management of volunteers and teams, the development of volunteer service activities, etc., and advocates the volunteer service concept of "find volunteers with difficulties and time as a volunteer".

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