Winter blue and white fragrance garden

"On June 19, 2022, Sunday, the hot sun, the Tsinghua Garden Community outside the east gate of the ancient city to assist community personnel to carry out garbage classification and propaganda." Li Dongqing, the customer manager of the city market department of the tobacco specialty bureau in Xiangyang City, Hubei Province Date recorded on work notes. At the age of 54, he has 30 years of party age and uses the break time to participate in volunteer services. This day is very "unusual" for him.

People are like their names. Li Dongqing is like a winter green tree that is evergreen and has no fear of cold. He is a good brother and colleagues who have been praised and praised by customers and colleagues from the bottom of the heart.

The interests of the customer are supreme, and everyone is exaggerated by everyone

Li Dongqing participated in his work in 1987, and worked as a technician and accounting of tobacco leaf leaf. He has been a customer manager of the marketing department of the urban area since 2000. Over the past 22 years, it is a unanimous evaluation of his clients like his family.

At the moment of the customer's urgency, Li Dongqing always "rained in time" from the sky. Chen Jingxia is an electronic engineer of the former Xiangfan Television Factory Design Section. In 2002, due to the suspension of the enterprise, both the husband and wife were laid off, and there was no source of salary. The life was quite difficult. With the help of relatives and friends, Chen Jingxia rented a 4 -square -meter triangular facade room in Jianjin Road, Xiangcheng and opened a small store. At the beginning, due to limited funds, small scale, and single operating goods, the store was very downturn. After applying for a tobacco specialty retail license, the business is deserted because of no experience. Just when she was going to cancel the retail license for tobacco to find other lives, Li Dongqing suggested that she persist for another month. And took the initiative to take out 1,000 yuan to lend Chen Jingxia, encouraging her to order the cigarette specifications of the market in combination with the characteristics of the business district. Every day after work, Li Dongqing will come to Chen Jingxia's shop in accordance with the shop and talk to Chen Jingxia about business and life. Help Chen Jingxia analyzed the revenue of the same day, and instructed her to do a good job of product display and use the characteristics of cigarette fast -selling products to drive the sales of other goods in the store. Gradually, Chen Jingxia's business was getting better and better. Twenty years of fingers, the small sales department of that year became a large -scale tobacco and alcohol supermarket. "Party members are different." Every time I talk about Li Dongqing, Chen Jingxia always said with gratitude and pride.

The lonely old man Cui Mao opened a meal shop in Xiangcheng Red Garden. During his ten years before his death, every time he visited the market to Cui Mao's shop, after careful service and guidance, Li Dongqing would come again. Talk to him for half an hour. Talking about the reason, Li Dongqing said emotionally: "I am a Communist member of the tobacco industry. In addition to doing a good job of working and the needs of customers in the area, I must try my best. Business is not the most important for him. The most desire and expectation in your heart is that someone can talk to him more, chat more, and feel care and warmth. Although you have to delay for half an hour every time , But I think it is worthwhile, very meaningful. "

Performing the duties of party members during the work, Li Dongqing never relaxed the continuous study of the theoretical knowledge of party history. As of now, Li Dongqing has exceeded 59,000 points in learning the strong country, ranking first in the Xiangcheng Tobacco Monopoly Bureau. It has been rated as an outstanding Communist Party member of Xiangyang Tobacco Business System twice in a row.

Outstanding work performance, everyone praises business experts

"I grew up in rural areas. My work goal is to provide enthusiastic and sincere services for retail customers, think in other places, and do my best to help customers." He is 54 years old and is the oldest customer manager of Xiangcheng Tobacco Monopoly Bureau. However, Li Dongqing is always among the best. Whenever a colleague asked Li Dongqing to ask Li Dongqing, he smiled like this.

The use of marketing theory learned to be learned into the practice of serving customers is Li Dongqing's work habit of 20 years. Whether it is the basic knowledge of the market in the jurisdiction, the computer software operation, and the use of cloud POS systems, often when encountering a new topic at work, Li Dongqing always fights for the first time, the first to solve the "intestinal stalk block" on the road Essence In order to analyze the detailed information of every retail customer in the jurisdiction and help customers help customers through broadening operating channels and improving store profits, Li Dongqing always goes out to visit the market and retail customers very early every day. There is a Yue Laiyue convenience store he is in charge of the South Street Sports Road. Due to the traditional and single structure, the sales have entered a bottleneck period, and the store's turnover has deteriorated. Facing the pressure of business, the owner Yan Shilin lost confidence in the operation. Through analysis of consumer data, Li Dongqing discovered that Yan Shilin cigarette products were uniform and only ordered conventional cigarettes. Many potential smoke regulations with potential provinces have never been ordered. To this end, Li Dongqing conducted a field survey on the convenience store and found that there was a Tianmelei star hotel on the opposite side of the convenience store. "Boss Yan, don't worry, I suggest you order some of the key best -selling rules outside the province, and replace the counter again. I will make some personalized labels for you. Customers have the habit of buying goods late at night. "Yan Shilin adopted Li Dongqing's suggestion, and according to his guidance strategy, the store's brand was replaced with LEDs. The night was more prominent. It was extended from 11 o'clock to 2 o'clock in the middle of the night. In the next day, Li Dongqing used get off work hours to help Shi Shilin stand in the cabinet shopping guide to teach "one sentence marketing". Subsequently, Li Dongqing also helped Yan Shilin install the cloud POS system in the store. Modern marketing tools and marketing solutions made Yan Shilin's shop business gradually out of the trough. Caring for youth comrades, Tao Li is all loved by everyone

As the saying goes: a single show is not spring, and the garden flowers are full of spring. Li Dongqing, who is kind and kind, always taught his experience and experience to others without reservation. His colleagues cordially called him "Li Brother".

"Brother Li, how is the Yun POS system electronic scale set?" "Brother Li, how does the customer satisfaction improve?"

"I made a video and sent it to you, you know at a glance." "As long as you feel the same and learn to think in other places, our work will definitely be recognized by customers." Whenever other customer manager and even even other customer managers, even other customer managers, even The client managers in other districts and counties asked him to ask the problems he encountered in his work. Even if he was busy, he always put down his hands at hand and responded to them. "Du Lele is not as good as public music." Li Dongqing used helping other colleagues to grow together as the greatest happiness.

For more than 20 years of grinding at the grass -roots front -line marketing work, Li Dongqing has obtained senior marketer qualifications with superb business skills. At the same time, he also ranked first in the first batch of Xiangyang Tobacco Business System Marketing Front in 2019. Driven by Li Dongqing's influence and driving, five customer managers of the Urban Marketing Department passed the senior marketer qualification examination. Three were awarded the honorary title of "Top Ten Cigarette Marketing" in Xiangyang Tobacco Business System. Li Dongqing believes that he is responsible and obliged to do a good job of "bidding". "In 1987, working in the tobacco industry was that Xiangyang tobacco made me. What I can return is to work hard to bring out more work experts." Li Dongqing said firmly.

In Xiangyang Tobacco, there are many excellent customer managers who are the same as Li Dongqing. They are like a humble flower. "The glorious mission, laughing with cigarette retail customers, growing up together, and striving to bloom a little fragrant ...

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