Anshun optimized enterprise "get water" service to improve user satisfaction

Two processing links to set up zero materials for one day

Anshun Optimized Enterprise "Water" service

The user's application for "fingertips" for water uses one -click operation, and the wading business "does not need to run"; the user's new water uses water without lingering the cost of the red line; the outer connection project does not exceed 30 meters. ... Today, more and more Anshun companies users enjoy the quickness of "get water" services.

Anshun Shiding Real Estate Development Co., Ltd. feels the change of "getting water" services. In August last year, the company launched the Xindongyuan project construction in Xixiu District. Gao Mingjiang, director of Anshun Shiding Real Estate Development Co., Ltd., called the construction of construction water for the project installation branch of the Anshun Water Supply Corporation. cost.

"This time saves tens of thousands of yuan, and it is also for us to build a few days earlier." Gao Mingjiang said that the project is currently building more than 30,000 square meters of commercial and residential buildings in accordance with the four generations of residential standards.

Since 2020, Anshun City has continuously improved the quality of "get water" service, set up special work classes, and has in all aspects of the guidance of water supply enterprises in cities and counties. Material reporting to improve user satisfaction and optimize the business environment.

In the innovation operation of "Water for Water" service, the Anshun Water Affairs Bureau promoted the "one window acceptance, one -time notification" service, uniformly "obtained water use" one -time notification form, informing the content covering the promise time limit, online reporting URL, material requirements requirements , Report the process, etc. During the installation, the process was simplified, and the processing links were reduced from 3 to two, optimizing to "accepting answers" and "acceptance supply". Implement the "on -site office", "time -limited office", "approval agency" and "one -to -one" service, and realize the next window acceptance of the application for application for installation and payment. You can apply for a water newspaper if you leave home.

During the installation of "Water for Water", companies do not need to submit materials. As long as the organizational code is provided, the water supply company shares the business license through the Guizhou government service network to verify the user identity information.

"After receiving the application of users with water, we took the initiative to serve, carry out on -site exploration, plan design, outer construction, loading water meter, etc., and jointly organized with electricity, gas, urban management and other departments. We conduct the 'approval agency', and the user does not need to apply to other departments, and can be completed within one working day. After the construction is completed, the water is passed and the time is greatly shortened. " It can be said that during the construction process, in addition to the red line of the enterprise, we all installed the pipeline network for free to reduce the cost of the enterprise's water use and help the enterprise relieve difficulties.

The Anshun Water Affairs Bureau also cooperated with the Anshun Natural Resources Bureau to carry out real estate registration and water simultaneous handling, allowing enterprises to handle water use in synchronization when the industrial transfer. And formulate the "Obtaining Water" complaint supervision system for Anshun City's business environment ", which is convenient for users to reflect their demands, effectively resolve disputes, and improve the satisfaction of water newspapers.

In the evaluation of the business environment of Guizhou Province in 2021, Anshun City's "Obtaining Water" indicators won the second place in the province. Reduce 20%. (Reporter Zhou Yunji Yang Xiaoyou)

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