The Loudi Central Hospital has tried every effort to solve the "urgency and sorrow" of the masses to seek medical treatment

(Guide to provide volunteer services to patients)

"I am old, I just feel that it is inconvenient to run the nurse station when I was hospitalized. I wrote a few words on the message book. I did not expect that the head nurse quickly found me, made a mobile code scanning sign, and went to the bed by the bed. Give me a lot of help, thank you really! "Grandma Liu, who was hospitalized at the 26th ward of the Central Hospital of Loudi City, gave a thumbs up to the medical staff.

In order to listen to the voice of the patients and the masses sincerely and help them solve the problem in time, each ward of Loudi Central Hospital prepared the "patient's voice". Each eye -catching location of the hospital was set up to set up a complaint and opinion box. Strive to solve the "urgency and sorrow" of the masses.

This is just a microcosm of the hospital's strengthening of the construction of a customs, doing realistic things and solving difficulties for patients.

Loudi Central Hospital takes the special actions of the construction of "clean and honest hospitals" and the prominent amendments to the construction of medical security and the construction of the style of style. Services and strive to solve the problem of seeking a strong medical treatment for the masses.

Open out the brain and good recipes to deepen the education of medical ethics

"This warning education film has a deep province, and it has sounded the alarm for us." "As a medical worker, we must not forget the mission of the first medical heart and save the wounds."

In September this year, the party branches and departments of the Loudi Central Hospital organized cadres and employees to watch the warning education film "Lesson by the Medical Man:" White Angels of Wings "", "Special Rectification of Medical Safety Management, Clean Hospital Construction" Education discussions are in full swing, and the concept of integrity and medicine takes root in everyone's hearts.

In order to build a dam where the anticorrosive refusal changes, the Loudi Central Hospital started from a slight place to start a good native recipe. By strengthening the education of party style and clean government and medical ethics, he continuously strengthened the discipline and integrity of party members and cadres from medical awareness. Since 2022, the hospital has held a work conference on the construction of medical ethics and anti -corruption for the construction of party style and clean government; organizing cadres and employees to watch 3 warning education films including "Zero tolerance" and "escorting people's livelihood"; On Tuesday afternoon, various departments organized various departments to study political theory, industry discipline, and integrity from medical regulations, etc.; A medical ethics archives were established, the medical ethics evaluation was carried out, and a good atmosphere of integrity and medicine was created.

Optimize the convenience measures and solve the "urgency and sorrow" of patients

"Hello, do you help you?" The volunteers of the "Learning Lei Feng Volunteer Service Station" in the hospital were busy in all corners of the clinic, providing the scene for the people who needed help to provide the scene. Consultation, registration, guidelines and other volunteer services. Their figures become a beautiful landscape in the hospital.

This is a small measure to fully establish the idea of ​​people's health as the centered on people's health and continue to improve medical services.

In order to better facilitate the treatment of the masses, the hospital further improved the construction of barrier -free facilities, carried out the aging transformation, and actively built and was awarded the first batch of old -age friendly medical institutions in Hunan Province. A convenient and orderly medical environment; the intelligent medical technology appointment system is launched, the inspection process is effectively optimized, and the patient's check -up waiting time is effectively shortened; the high -quality nursing services are continuously promoted, the service awareness and ability are continuously improved, and the nursing of temperature is carried out. Multiple rounds of business and medical core system training and assessment, effectively improve the overall technical level, and ensure medical quality and medical security; at the same time, open up complaints and feedback channels, and announce the hospital mailbox of the hospital , Complaints and other channels and methods, take the initiative to accept social and masses supervision, and actively solve the problems of the masses.

Carry out special rectification to safeguard the vital interests of the masses

"I wanted to go back at the hospital for more medicine. I did not expect that the doctor declined me. He said that he had to strictly follow the condition, and told me to take the medicine according to the doctor." Said when the questionnaire.

It turned out that in order to safeguard the personal interests of patients, Loudi Central Hospital carried out in -depth special governance of the style of style, strengthened the management of key departments and key links, centralized the problem of "unreasonable medication, unreasonable examination, and unreasonable treatment" , Check the implementation of the core system of medical treatment every week and the "three unreasonable" issues, conduct random checks on clinical medical records daily, prize and punishment, rectify in time, promote the improvement of medical quality and service level, promote the long -term construction style construction of the industry, promote the long -term construction style construction construction Overall and normal. At the same time, conduct outstanding issues investigation and rectification, further standardize the practice of medical staff, and seize the key links of key persons and key links to carry out supervision. Since the beginning of this year, 40 people have been launched in the new opening of the hospital, key departments and key positions in the whole hospital, 40 people and reminders and reminders, and conducting more than 30 times to conduct work style construction, establish a sound supervision mechanism of medical staff practice, and weave and weave secrets, and weave and weave secrets. The integrity risk prevention and control network has continuously enhanced the people's sense of medical treatment and security. (Zhu Fei)

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