[Chinese Dream · Big Power Artisan Artisan] Chang Yazhai: Gan Dang's postal "Hongyan"

Editor's note: The theme publicity activities of the "Chinese Dream · Great Power Artisan" were jointly carried out by the National Internet Information Office and the National Federation of Trade Unions. It aims to vigorously promote the spirit of model workers, the spirit of labor, craftsmanship, and create a glorious social style and the dedication of excellence. The atmosphere, give full play to the role of advanced model figures, and encourage more workers, especially young people to take skills to achieve talents and serve the country.

China Youth Network, Beijing, September 29 (Reporter Mu Haohuan Intern reporter Yang Nian Correspondent Hasyti Casmu Shuangxing) "Give Give Rose, has a fragrance of hands." Chang Yazhai, the courier of the National May Day Labor Medal and the courier of the Tacheng Branch of China Post Group Co., Ltd., evaluated his work.

Chang Yazhai. I have a picture

"Give a courier, get to know you from a stranger, get familiar, and then recognize. In the end, the customer will really be good to you and bring you rice and take water. This process is very warm to me." Now, many, many, many, many Those who come to get the courier are called Chang Yazhai's name, and Chang Yazhai can find the corresponding package immediately without the need for name and phone number.

In the eyes of others, delivery work is a simple and relaxed work, but Chang Yazhai believes that although the delivery work is an ordinary job, it is not easy to do it well. And then provide everyone with better services.

In order to do a good job of delivery, Chang Yazhai is often sweaty in summer and frost in winter. Chang Yazhai said, "Every day I think about how to send the mail to the user as soon as possible, and to complete the delivery work for quality and quantity." Since joining the work in April 2007, he has walked 900,000 kilometers of delivery roads. , Submitting a letter of more than 61,000 pieces, more than 83 newspapers and periodicals. He has been engaged in express delivery service for 15 years.

Starting in July each year, it is the peak period for submitting the college entrance examination notice. In the eyes of Chang Yazhai, every admission notice contains the hope of a family, and he did not dare to neglect.

Among them, there is a notice that makes him unforgettable so far. At that time, because of the wrong phone number, Chang Yazhai could not contact the recipient through the phone, and the receiving address was blurred and could not be recognized. What can I do? Chang Yazhai has made difficulties. "What an important thing for an admission notice is to a student, and it is even related to the hope of a family. I have to find a way to find a recipient!" Chang Yazhai thought.

Subsequently, Chang Yazhai rushed to the school immediately, and finally found the address of the recipient in the information of nearly a thousand people. The parents of the student said excitedly when receiving the notice: "This admission notice is too important for our family. The child neglects the wrong phone call for a while. The notice was sent to our hands, and our family was very grateful to you! "The parent said with excitement.

After seeing the excitement and joy of the user after receiving the notice, Chang Yazhai laughed with relief. He felt that the hard work of these days was worthwhile, and he also deeply felt the importance of postal delivery. He said, "If there is no size, it will be achieved. Doing every small thing can be achieved."

Chang Yazhai. I have a picture

Although the work brought a great sense of satisfaction to Chang Yazhai, the delivery of the courier throughout the year and the unimpeded delivery work made him feel bitter. "I am most afraid of myself sick. I had a fever and a whole night, and the quilt was wet. I felt that I couldn't hold on, but I saw so many express delivery and put it there the next morning. I don’t know where to come. Get up and go to send it. "

Among the users served by Chang Yazhai, there is also a aunt Luo who retired at home. Regardless of the wind and rain, Chang Yazhai sends her newspapers in storms. Aunt Luo often said to Chang Yazhai: "Encountered Don't run away in bad weather. Watch it for a day without delay. "But Whenever Chang Yazhai thinks of Aunt Luo's expectations for the new newspapers and periodicals, his heart is full of sense of mission and responsibility. Send in place.

"I feel so happy to see the customer's delivery, I think my efforts are worth it." Chang Yazhai said.

In his opinion, no matter how bad the weather is, no matter how far the road is, the express delivery is responsible.

In 2020, Chang Yazhai was appointed by the Tacheng Postal Branch as a special management manager for his work due to his outstanding work performance.

In new posts, Chang Yazhai still treats diligence and work hard. In order to better improve the quality of service, in service quality management, he grasps mechanisms, supervises, strengthens management and control methods, and focuses on the development of business through daily releases. The reward and punishment system, through positive guidance and incentives, comprehensively mobilize the enthusiasm of employees; he always instills the "fast, accurate, safe, and convenient" postal service tenet to employees, and through organizational learning "Martha Posting Road Wang Shunyou", "Sop Girl Ni Ni Ni" The advanced deeds of "Maram" "Snow Line King Kong's Beauty" continuously improve the overall quality of employees, strengthen the ideals and beliefs of employees, and improve the sense of mission and responsibility of employees.

Under the leadership of Chang Yazhai, from 2020 to 2021, Tacheng Post completed the delivery and delivery of 8.165 million mail emails, and there was no major service quality complaint during the period.

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