Seeing a doctor is more efficient, and the service is more friendly!This community hospital in Minhang has carried out such a reform ...

Author:Shanghai Minhang Time:2022.09.29

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"I joined the Gumei Community Health Service Center in 2014. In the past ten years, what impressed me the most was the unprecedented attention of grass -roots medical and health work. Said.

Shen Zhenyuan graduated in 2011. He participated in the standardized training of Shanghai general physicians in the same year. It was a relatively early batch of training students. After completing the rules, they joined the Gumei Community Health Service Center in 2014 to become a family doctor.

"During the internship, I came into contact with the occupation of a family doctor. This long -term, intimate, and comprehensive family doctor model with residents deeply moved me. : To be the "Health Stoper '" for residents.

The change and change of the medical scene

As a "post -80s", compared with the past and present, Shen Zhenyuan has a very intuitive feeling of medical changes. "In the past, everyone went to large hospitals when they were sick. The trust in 'small hospitals' is different from now, but now everyone is increasingly believed in the professionalism of the community health service center."

Shen Zhenyuan said that the digitalization and convenience of medical treatment are also being upgraded. In 2021, the Minhang District Health and Health Commission and the Gumei Community Health Service Center obtained the demonstration unit of the digital transformation of Shanghai's convenient medical services. Under the guidance of the District Health and Health Commission this year, the Gumei Community Health Service Center further carried out the pilot construction of the digital transformation 2.0 new scene: "The pilot construction of the digital transformation 2.0 new scene includes 3 aspects, one is to serve residents 'residents' residents Smart services, including intelligent section, intelligent navigation, digital RMB payment, etc.; The second is smart medical care to improve medical efficiency and ensure medical safety; the third is smart management at the management level of hospitals. Community construction, the purpose is to improve the patient's medical experience. "

In 2021, the Gumei Community Health Service Center carried out the reform of the payment method of "medical payment". In addition to the window to fully support the payment of electronic medical insurance cards and digital RMB, it also supports "online payment". Residents can register directly with their mobile phones at home. "For some elderly people who are not very able to apply mobile phones, after reading the disease in the doctor's diagnosis room, you can directly swipe the medical insurance card for payment to avoid the trouble of queuing payment; Binding the credit card for no sensing payment. There is no additional operation in the hospital. As long as the doctor has issued a test form or prescription, you can directly check the receiver, and you will receive the bill after you return to your home. In addition, the current informatization and digitalization have also considered considerable consideration to adapt to the elderly. Shen Zhenyuan calls it "friendly medical". "Minhang Jieyi APP has launched an aging version. The font is larger, the functions are more straightforward, and the operation is easier; the elderly in the elderly in the elderly care ward can be changed through the intelligent rocker terminal. Key and nurse video call ".

"Balanced, high -quality, efficient, fusion" of hygiene

Shen Zhenyuan also introduced a new medical environment and model that can be seen soon. They are promoting the development of the cause in accordance with the requirements of "balance, high quality, efficiency, and integration."

Data map

Balance: Gu Mei is further supplemented by the northern medical and health resources, and it is planned to add a sub -center. This plan will be established next year;

High -quality: The Gumei Community Health Service Center has become the first pilot of the high -quality community health service center this year. It will gradually achieve the construction of high -quality communities through the construction of the institutional setting, service functions, methods, and support. Require;

Efficient: Through digital transformation and the construction of Internet hospitals, residents can use their mobile phones to go to the family at home, and go directly to the home at home.

Integration: The medical and health services of the community are gradually combined with the elderly, buildings and campuses to fully enhance the service level.

Compare your heart, change your heart, don't forget your original heart

Shen Zhenyuan has been engaged in family doctors for 8 years. He lamented that grass -roots medical staff have been sincerely paid and obtained the recognition of the people, reinforcing the link between doctors and patients. "I walk in the residential community, and I will have a greeted by my uncle and aunt. This sense of accomplishment in this spiritual level allows our medical staff to always be able to keep your health and his life."

In the recent selection of the Gumei Community Health Service Center, it won the Shanghai Mayor Quality Award. This is also awarded award and a personal award issued by Shanghai to inspire the city's quality work.