Remind the elderly to make the journey more smoothly

Since April this year, all over the country has actively launched a special operation to combat pension fraud. The law enforcement team has adhered to the combination of normal supervision and centralized rectification, and investigated a number of old cases involved. In the process of investigating and handling cases, the majority of law enforcement officers have fully attacked, overcome difficulties, obtained evidence from various parties, and found in the end, further enhanced the capacity of handling cases and deterred criminals. At the same time, law enforcement officers also hope to combine cases that have been investigated and punished to wake up the elderly, guide everyone to start from themselves, prevent micro -duration, eliminate hidden dangers, and make the journey more smooth.

Be careful at low prices

In June 2022, the Guangxi Zhuang Autonomous Region Wuzhou City Public Security, Culture and Tourism and other departments jointly moved to successfully destroy a fraud gang who used pre -sale tourism packages and selling health products to deceive the elderly.

Law enforcement officers remind the elderly to pay attention to four points: First, to seduce the elderly at low -cost tourism, free travel to seduce the elderly to participate in tourism activities or give gifts to pick up customers, and sell the true traces of celebrities and calligraphy at low prices, and deceive the trust of the elderly. Believe; second, the elderly must learn to identify the qualifications of tourism institutions, take the initiative to refuse to travel with unreasonable low prices, do not blindly pursue cheap, signing formal travel contracts is the best way to protect rights and interests; third, when traveling and shopping Promoting promotion and avoiding impulse consumption. When you are not able to distinguish the items, you must buy it with caution. If you buy it, you must obtain vouchers such as invoices, receipts so that you can defend the right afterwards. Find more children to discuss in trouble. Do n’t trust others. When you encounter suspicious and strange people, you must keep a high degree of vigilance when you often wait and see for no reason for warmth, and take the initiative to be close.

Recognize the qualifications and then travel

In September 2022, the Changzhou Cultural Market Comprehensive Administrative Law Enforcement Detachment in Jiangsu Province handled the business case involving the elderly without permission to operate travel agencies. With the parties who did not apply for business licenses and travel agency business licenses, 53 elderly people who organized 53 ages between the age of 60 and 90 participated in the "one -day tour", did not sign a travel contract with tourists, did not charge tourists. , And give gifts to eggs, fish, eight treasure porridge, etc., deceive the trust of the elderly, and then seduce the elderly to consume irrational consumption through various words on the shopping place on the road.

Law enforcement officers remind the elderly that they must learn to identify the qualifications of tourism institutions, recognize the essence of "unreasonable low -cost travel", do not blindly pursue cheap, do not trust so -called gift gifts, free physical examinations, health lectures, buy one gift, travel, travel, travel Package, winning information and other false propaganda, do not greedy for cheaply to sign up for various channels such as acquaintance introduction and WeChat reposting to attract the participation of the elderly. Before the travel departure, you must sign a formal travel contract. When traveling, you should learn to identify the promotion routine of the merchant, and to buy it carefully to the items that you cannot distinguish between true and false. Be sure to choose rational selection and reasonable consumption based on your own needs.

Reserve evidence to protect their rights

Taking the opportunity to crack down on the special action of pension fraud in the culture and tourism market, the Cultural Market Comprehensive Administrative Law Enforcement Detachment of Luzhou City, Sichuan Province, has announced a group of guidance cases to guide the handling of old cases. The law enforcement detachment, together with the Jiangyang District Cultural Market Comprehensive Administrative Law Enforcement Brigade, and the streets, communities, public security, traffic law enforcement departments, etc., they handled cases that were suspected of operating travel agency business without permission. Law enforcement officers found about 200 tourist buses at the scene, and each elderly paid 100 yuan to the organizers, and the organizers could not show any legal procedures.

Law enforcement officers remind the elderly that the current new formats and new models of the tourism market have emerged endlessly, and new situations and new issues continue to occur. For example, non -travel agency units or individuals send them in the name of free travel, shopping (members), and tourism gifts. Or recruit tourists in the form of clubs, recreational activities, outdoor expansion and other forms; non -travel agency units or individuals use the Internet to attract tourists in the name of middle -aged and elderly people as the main target group, induce membership cards, pre -stored tourism costs, and sell financial management in the name of tourism, sell financial management Products, selling health products, etc. In the face of these chaos, the elderly and their families should raise awareness of risk prevention and learn the knowledge of tourism laws and regulations. In particular, they must enhance the recognition ability. Do not trust free travel, shopping (members) to send travel and other promotional advertisements; Team tourism activities organized by non -travel agencies such as outdoor clubs must be reasonably estimated according to the quality and service quality of tourism products to avoid falling into unreasonable low -cost travel traps. Pay attention to retaining evidence and rational rights in accordance with the law.

【expert's point】

Cai Hong, Director of the Tourism Research Center of the University of Economics and Trade: Multi -party joint efforts to protect the legitimate rights and interests of the elderly

Carrying out a special operation of combating nationwide to combat pension fraud is an important task that the Party Central Committee has carried out happiness to ensure that the elderly enjoy happiness. It is of multiple significance for the national cultural and tourism system to crack down on pension fraud.

Cognitive psychology related studies have shown that due to the influence of internal and external factors, the ability to cognitive information for the elderly has decreased, and the "threshold" of deceived is also reduced. Therefore, in response to the situation where the elderly are easily deceived, education and self -education should be strengthened to improve the ability of the elderly to risk cognition and prevention.

Maintaining the legitimate rights and interests of the elderly is inseparable from the joint efforts from all walks of life. Government, industry associations, and related tourism companies should form a joint force, build a monitoring platform, form a "firewall" effect, and prevent scammers from entering. The production of fraud is more due to factors such as the incomplete market environment and the cost of illegal illegal costs. Therefore, the government should strengthen supervision and legal punishment to deter criminals. Industry associations also respond to the weather vane of the industry's healthy operation and development. Wang Xuke, Director of the Institute of Tourism Development, Shandong University of Finance and Economics: Strengthen the monitoring and control of online old tourism fraud

According to the survey, at present, pension fraud has shifted from offline to online. In addition to cracking down on traditional illegal acts, it is also necessary to combine the actual situation of the elderly to use mobile phones to strengthen the monitoring and control of online tourism service fraud. It is recommended that the cultural and tourism departments jointly establish a fast, complete, and multi -channel online and offline tourism reporting platform and feedback mechanism, and conduct special rectification and monitoring of online tourism fraud.

The elderly in our country, especially the elderly after the retirement, will be relieved with the children's family, and their own burdens are reduced, and their economic capabilities should be aimed at this tourism market. Line, optimize the elderly tourism services.

Industry associations in various localities should set up senile tourism branches and professional organizations in a timely manner to guide enterprises to carry out the quality of the design, promotion and service improvement of elderly tourism products, and work together to create a good order of the elderly tourism market. (Author: China Tourism Journal reporter Li Zhigang, a trainee reporter Wei Biao; Editor: Yang Shuo)

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