Xianyang Urban Management Law Enforcement Bureau in depth to carry out the documentary of convenience service activities

In order to thoroughly implement the requirements of the party history learning and education institutionalization and normalization, and carry out special actions of work style construction, the Xianyang Urban Management Law Enforcement Bureau adheres to the goal of "people satisfaction", with "refined urban management" as the main line, and effectively transforms the work style of work style. , Improve the quality of urban services, vigorously carry out convenient service activities in the bureau system, actively do practical problems for the masses, truly realize "the streets see urban management, have no blind spots for people, and no blind spots in service". sense of security.

Strengthen leadership and strengthen organizations

In order to further promote the smooth development of the bureau's system convenience services, Lei Chunlin, the party secretary of the Municipal Urban Management and Law Enforcement Bureau and the director, has conducted special investigations in the Municipal Greening Office, the Municipal and Municipal Division, and the Municipal Law Enforcement Detachment. How to carry out in -depth analysis and explanations and preaching of the goals and effects of convenience service activities and convenience service activities to achieve, and guide the general situation to strengthen the majority of cadres and employees to enhance service concepts, change service style, and enhance the effectiveness of service.

The agency issued the "Implementation Plan for Convenience Service Activities", established a leadership group, refined the division of labor and improved the operability of the embodiment. Convenience services include common service content and service content of all units, and common service content includes four aspects: civilized convenience services, emergency rescue services, accident rescue services, emergency emergency response disposal. Using their own equipment and facilities to provide the masses with sewage drawing, emergency lighting, greening pruning, and septic tanks. In order to enhance the targeted service, the square management office mobilized nearly 50 management offices to conduct research activities, issued more than 1,000 questionnaires, and collected 150 suggestions such as increasing rest seats and setting up a rainstorm. Precision lays the foundation.

Improve facilities to consolidate the foundation

The Municipal Urban Management and Law Enforcement Bureau has established 13 convenient service sites in public areas such as Xiantong Greenland, Silk Road Park, China Plaza, and underground passage; There are 5 convenience service rooms in the gate and office of the Shengbi Center; 31 free open public toilets are provided for free -to -public toilet water dispensers for eligible conditions. Establishing digital urban management, sewage pumping, emergency lighting, and septic tanks clearing 4 people's service teams to ensure that there are difficulties in the public, some people help, people solve problems, and encounter mutations. Full of tenderness.

In public areas such as the office areas, squares and parks, as well as "four one" on the inspection operating vehicles, that is, a convenient card (marked the eye -catching "Xianyang Urban Pipe" logo and warm reminder to indicate the content of the service content and contact telephone number For the content, each unit is formulated according to its own responsibilities), an emergency medical box (with common medical supplies such as gauze, cotton balls, medical alcohol, band -aid, iodine disinfection, quick -acting savior pills), a rescue toolbox (equipped with necessary necessary Common rescue tools), a convenience service box (equipped with flower dew water, wind oil essence, needle wire bag, multi -function charger, mask) to ensure orderly placement, and items are intact and use normally. At the same time, the office area of ​​the bureau and the bureau shall provide services such as boiling water and toilet.

Step in your body carefully

"I often come to China Plaza to play, and sometimes the water that brings is not enough to drink, so I come to the convenience service room. Not only do you have water, you also prepare a sexual paper cup, but urban management staff is very warm. As a citizen , Resisting uncivilized behavior such as throwing garbage. "Since August this year, in -depth civilized and convenient services in public areas such as Xiantong Greenland, Silk Road Park, and China Plaza, and the convenience service rooms of various units. The number of people, providing 1836 people drinking water, 306 people with mobile phone charging, 15 umbrellas, 686 people in question, 11 needle packages, 28 Huoxiang Zhengqi water, 114 puzzles, 35 iodine, gauze 35 times, 35 times and gauze 35 times In the trauma, 223 masks are distributed for citizens, 911 people with short -term rest places for police officers and sanitation workers, providing citizens 38 times for citizens, and providing citizens with 68 old flowers.

While the Municipal Urban Management Law Enforcement Bureau does a good job of convenient services, it also actively takes off emergency and resolving difficulties. Since this year, it has carried out 44 emergency resolution services. Among them, Wang Qing, Wang Qing, the Municipal Urban Management Supervision and Command Center, helped the crowd once. Wei sent the owner to the owner once; the municipal law enforcement detachment Yang Hongai helped the crowd of the disease once; the city's street lights should be requested by the masses, and 5 pan -light lamps were installed on the north of the 3rd bridge to help the municipal community, Shaanxi Institute of Technology, and the Shaanxi Institute of Industry. There were more than 50 street lights for the University of Traditional Chinese Medicine; Liu Ting, the city square, resolved once the people trapped in the toilet, Zhang Yongjun sent the owner's wallet once, Zhang Guoqiang helped the elderly push the wheelchair once, Liu Yadong picked up the masses' mobile phones and sent it to the owner once; The city -born waste center provides 23 times for the clearance vehicle that is trapped in the operating area. Niu Feng and Xia Xuejun who are accidentally scratched during the work process will provide disinfection and bandaging wound services in the first time. Help Weibin Garden Community and the Construction Commission Community, including more than 100 vehicles in the septic tanks in 8 communities, solved the problems of septic tank overflow and pipeline blockage.

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