Li Junyi: The seeds of loving love on the grassland

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● Tuesday, September 20, 2022

● Hohhot Group Corporation Hohhot Station Toto East Station Deputy Director Li Junyi

Affected by the epidemic, the passenger flow of Toto East Station has decreased recently, but the strings of the epidemic prevention and control have never been loosened.

There are many things to stand. At 17 o'clock, I cooperated with the local epidemic prevention personnel to check the implementation of the commute employee's epidemic prevention regulations. After walking to the platform, I carefully inspected the station equipment and prepared to welcome the car.

Toto County, Hohhot City is located in Turkawa Plain, and every few days will have a strong wind warning.久而久之，我养成了没事就上站台看一看的习惯，一路观察各区域消杀是否准时、消杀簿册是否填写齐全、一米线间隔标识是否破损……车站客货列车混跑，旅客安全、 Driving safety must be guaranteed.

I have participated in the class system adjustment, station building elimination, and passenger temperature measurement. In this way, I can accurately find out the problem. The temperature measuring meter is affected by temperature, humidity, and wind. In addition, the temperature difference between morning and evening needs to be checked once a day and debugged a week; the temperature measurement instrument from the outlet is outside the outdoors, and it is necessary to check and debug.

After the inspection, I returned to the office and looked at the 12306 work order I made up in the morning. I learned that a key passenger was going to the central hospital of Ordos. After I deal with various reports and transactional work, I print the scheduling command required for the night handover class, and outline the key content, and put them in the name room.

At 18:30, I sorted out the dress and came to the entrance to welcome this key tourist. The station did not have a straight ladder, and I pushed the passengers to go up from the ramp. This gentle slope of less than 150 meters has been pushing a wheelchair for 4 years. I don't know how many times. When guiding vision disorders, passengers must walk in front of the slope, and use their arms to stuck the passenger's elbows; when serving passengers in a wheelchair, they should be overstained with a large wheel and then a small wheel ... It appeared in my mind.

After so many years of passenger service, the "Junyi Service Team" team members summarized the "more than five a little" service concepts and 7 service measures, creating the "6S" service brand.

C647 trains slowly entered the platform. After the transfer with the train flight attendants, I pushed the passenger to the carriage and left my own contact information: "If you still need to go out to review the recently, your family is too late to make an appointment for you, you can go directly Find me. Someone will come to help you at any time. "

A single spark can start a prairie fire. The "Junyi Service Team" team members sowed the seeds of love on the grassland, and practiced the service commitment of "love and warmth" with practical actions.

Supply: "People's Railway" Newspaper Co., Ltd. Inner Mongolia Reporter Station (Hohhot Bureau Group Company Rong Media Center)

Text: Ma Wei Yan Weilin Wang Yuxin organized

Drawing: Qiao Qian

Video: Zhao Xin Ma Wei Wang Yuxin

Edit: Xie Qi

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