After -sales sale to repair the people's worries and get the banner of the flags
Author:Voice of Zhejiang Time:2022.09.28
"Thank you so much. On a hot day, help us to repair the electricity to send electricity. This flag represents our gratitude!" Recently, the Wenzhou departure cadre of the Zhejiang Military Region's departure cadre will embroidered one side with "day and night maintenance and power supply. "Jinqi was sent to the after -sales staff of Zhejiang Electric Power Transformer Co., Ltd., and thanked the company for rapid repairs to ensure the electricity used for the maintenance.
The matter will start from a few days ago: the continuous hot weather is approaching get off work, and the outdoor is still hot. The company's after -sales staff Shanghai Bing was still busy outside, and the after -sales hotline phone suddenly sounded. It turned out to be the power of the recuperation of the cadre of the departure cadre of the Zhejiang Military Region. Due to the damage to the power distribution cabinet operation agency and the lack of accessories, the power supply and repair personnel in the jurisdiction could not be repaired immediately. After receiving the phone, the company's after -sales service staff Lin Yong immediately cooperated with the staff on the site to transmit photos and find similar accessories to modify. Completed the after -sales personnel who completed the last task, Shang Haibing, was too late to eat a meal and drink water, and rushed to the military division to rest in the military division. Use only two hours to successfully eliminate the faults to send light and coolness.
Jinqi represents an affirmation, and it is also a heavy responsibility. It is not only the recognition of users, but also the spur and inspiration of Zhejiang Power Transformer Co., Ltd. The service does not snooze, and the "no chain" is repaired. Doing a good service is the company's original intention and mission. At the same time, the disciplinary inspection and supervision department of Zhejiang Electric Power Transformer Co., Ltd. attaches great importance to the supervision of power supply services, continuously expands and enrich the means of supervision, pays attention to the responsibility to implement high -quality service supervision and inspection, and promotes the continuous optimization and improvement of service levels. Since 2022, the company's after -sales service team has dispatched a total of 489 person -times, and has actively maintained more than 20 faults to ensure that the people use their hearts and use good electricity. (Voice of Zhejiang reporter Li Xiaohua and correspondent Huang Lier reported)
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