Peach Blossom Safety -Changde Practice of Municipal Social Governance
Author:Hunan rule of law Time:2022.09.28
Hunan Daily All -Media Reporter Meng Zhijun Zhang Bin Wang Wei Jiang Hongli Hunan Rule of Law Daily All Media Reporter Wan Zhaohui Fu Zhiyong Correspondent Yao Bin
The "city" has the effect of inheriting the national social governance system. It can be said that grasping the core link of the city can achieve the effect of "one son is full and full".
In recent years, Changde City has actively promoted the pilot work of the modernization of social governance across the country and handed over a dazzling transcript-
Comprehensive governance polls and Ping An construction assessment for many years ranked first in the province. The two districts and counties have won the national "Chang'an Cup" and the "Ping An Cup" in the province. County (city, district) "; experience and practices such as the Hechuang Ping An," Snow Light Project ", Grid Management, Wisdom Ping An, Ping An Changde 580 and other experiences were introduced by the Central Political and Legal Committee, and spoke at the fifth national political and legal work innovation exchange meeting. Native
Changde, known as the "Sichuan -Guizhou throat, Yunnan -Guizhou portal" in ancient times, is now an important city of the Yangtze River Economic Belt and the Dongting Lake Ecological Economic Zone.
If the active economy is the advancement device for Changde's development, then the accurate governance of institutionalization, intelligence, and massization is the "moat" that builds a safe "moat" here.
On the morning of January 16, 2022, the volunteer volunteer volunteers of Sanzhouyi Street Red Butler Organizing Volunteers sent a "New Year's Blessing Bag" to the returnees in Wangjiang Plaza Community.
The person in charge of Jinyuling Street in Jin City organized a conflict between the relevant stations.
Change "governance" with "system"
Contradictions and disputes are not intertwined
"Changde City takes the modernization of Ping An and Social Governance as a major political task, and comprehensively builds a governance system for party committee leaders, government responsibility, group promotion, social collaboration, and public participation." From the perspective of Liu Guolong, member of the Standing Committee of the Changde Municipal Party Committee and Secretary of the Political and Legal Committee, The effective operation of social governance structure is fundamental.
"The ventilation and lighting disputes of our two communities have been solved completely after the intervention of the Red Industry Committee!" On September 1st, talk about the new model of "community party branch+red industry committee" governance. The residents of the Bozhilin community praised.
In October 2020, after the completion of the community's Italian Community, it affected the ventilation and lighting of Building 1, Shijia District, Yinyuan, and residents repeatedly went to the community to reflect the problems.
After the community party branch learned, it quickly mobilized the volunteers of the party branch of the community and the red industry committee to investigate and mediate, and the old party member Liang Xianju took the lead in doing the work of the masses. In January of this year, the residents of Yinyuan Family reached an agreement with the developer of the Zhongyi Happiness. All compensation was issued in the hands of 40 owners, and the contradictions that lasted for more than a year were successfully resolved.
Zhang Zhifeng, director of the Sanzhouyi Sub -district Office, lamented: "After the new model of governance is run, there are more than 1,800 contradictions and disputes in the streets, and the total number of petitions and visits has dropped by 60 %."
In the general domain of Changde, the city and township level have established a Ping An Leading Group with the main leaders of the party committee as the leader of the team leader. It is also equipped with 171 township (street) political and legal committee members.
If the party building as the leader is the key to advancing the modernization of municipal social governance, then the establishment and effective operation of various specific mechanisms is an important guarantee for consolidating the foundation of social governance.
In Li County, the "He Ning" mediation committee can be described as a household name. As long as there are contradictions and disputes, ordinary people can think of it.
On this one -stop contradiction transfer platform relying on the construction of the county comprehensive governance center, as long as the masses apply, the people's mediation guidance center under the committee will coordinate marriage, land, labor, medical care, finance, transportation, etc. The industry and professional mediation organization quickly put into the mediation work.
In January 2021, Guo in Li County applied for mediation to the "He Ning" mediation committee. It turned out that Guo had forged a "beam" with the hospital for a medical accident ten years ago, and has failed to negotiate many times.
The "Hening" mediation committee immediately dispatched the professional mediation staff of the street mediation workstation and conducted a mediation with the lawyer. In the end, the two parties reached an agreement and signed a mediation agreement, which was compensated by Guo by the hospital. A ten -year doctors and patients disputes.
In recent years, Changde City has not only continued to deepen the "one -stop" contradiction adjustment mechanism at the end of the governance of contradictions and disputes, but also launched many good mechanisms for the people of the masses at the front and middle end of the control of contradictions and disputes.
At the front end, deepen the creation of "no visits villages (communities)", and leading cadres to visit, visit, and visit the "mass working day" mechanism has become the norm. In recent years, a total of 681 cities and county party and government leaders have visited and visited 4,300 people, and 628 key letters and visits are resolved. At present, the proportion of non -visiting towns (streets) and villages (communities) accounts for 81.3%and 96.5%, respectively.
At the mid -end, deepen the standardized construction of the judicial institute, and equip staff in accordance with the "one and three people" standards, and select the legal adviser to be included in the management of the judicial office. At the same time, 2436 rural people's mediation committees were formed, 14,000 people were absorbed by the people's mediators, 171 were established by the joint transfer studio, and 316 people stationed in the people were established. In recent years, there have been 46,000 conflicts and disputes in the city's judicial institutes, with a success rate of 98.8%.
All departments at all levels in the city have exerted their own advantages, capabilities, and means, and continuously innovate the system of "combining boxing" that prevent and resolve the risk of social contradictions, so that small things can not leave villages (communities) and major events from townships (streets), and become fresh living, becoming fresh alive, and become live alive. Reality. Change "Zhi" to "rule"
No accident in peace and harmony
"Comrade Police, when I bought food in the farmer's market, the mobile phone on the electric car was stolen!"
At 8 am on August 12, the Yongan Police Station of the Wuling Branch of the Changde City Public Security Bureau received an alarm from the masses.
Due to the complex environment of the scene of the incident and the large flow of people, failed to lock the suspect's identity, the police immediately retrieved video surveillance along the way through the "Snow Light Project", tracking the suspect's activity trajectory, and obtained the face information of the suspect near a elementary school. And eventually arrested it. It was only 7 hours from receiving the police to solving the case.
Intelligence is an important sign of social governance to modernization. "Snow Liang Project" is a microcosm of Changde's empowerment of science and technology and replacing "governance" with "wisdom".
In recent years, in the process of promoting the modernization of municipal social governance, Changde seized the strategic development of big data intelligent development and comprehensively constructed the "1+6+N" city social governance system.
"1+6+N", that is, build a social governance brain, create a full -capacity comprehensive governance center command, the full -scale grid empowerment reduction, the city's snow -clearing perception of guardianship, the global risk monitoring and early warning, the entire network 580 service, the full cycle crowd -creation crowd -creation 6 major systems, innovate N micro -application, highlight risk prediction and early warning prevention precision and intelligence, and continuously improve the level of social governance intelligence.
On July 4, the villagers in Shibantan Town, Dingcheng District reported that the road was damaged by a road surface in the village, causing multiple traffic accidents. I hope that the village can repair the road surface.
There is no pavement repair ability in the village. Yu Zeheng, director of the village governance, reported the incident to the comprehensive governance center of Shibantan Town through Ping An Changde 580APP.
The staff of the town comprehensive governance center immediately launched the work mechanism of "Township Street Blowing, Intelligent Transfer, and Department of Registration". It was reported to the Dingcheng District Comprehensive Management Center through the APP and made suggestions for handling.
After judgment, the Dingcheng District Comprehensive Management Center handed over the incident to Dingcheng Highway Maintenance Center on July 6.
After organizing on -site surveys, the Dingcheng District Highway Maintenance Center quickly coordinated relevant functional departments and enterprises to repair the road. On July 30, the pavement restoration was completed.
Today, the social governance brain shared 5.2 billion data from 74 departments, and the urgency of ordinary people should be properly handled.
In Changde, the application of intelligent perception systems is continuously strengthened.
Leijiashan, Panping Village, North and South Town, Shimen County is a hidden point of geological disaster. In June and July in June and July of 2020, the analysis of the model of the risk of intelligent geological disaster risk, Leijiashan used the "civil defense+technical defense" method twice to warn the large mountain landslides in a timely manner. Essence
In Changde, the construction of the end perception system is in full swing.
At 10:50 am on June 24 this year, the platform of the Nanping Street Comprehensive Management Center of Wuling District automatically issued an early warning. The system found through face recognition that Qiu Mou, a mental disorder in the virtue of the Baima community, has become electronics. Base.
Only 25 minutes later, Qiu's guardian rushed to the scene with the help of street patrol members and community staff to bring Qiu to home.
"Intelligent perception,‘ wisdom ’and good governance. We will strengthen the overall planning of the city, comprehensively promote the modernization of social governance in the city, and create a safe city in the source of Taohua.” Liu Guolong said.
"Knowing" for "governance"
There is no shortage of people's livelihood
Walking in Changde's towns and villages and villages, reporters deeply felt that whether it is urban area, rural, or the smallest grid unit, familiar with the public opinion, becoming the first "key" for governors to win the hearts of the people.
"Which public account is paid on the public medical insurance?"
"Hunan tax medical insurance."
"Can the foreign community security be transferred back to the local area?"
"Yes, you can handle 12333 on your mobile phone."
Native
In the WeChat group of Wangyue Community, Nanping Street, Wuling District, the consultation of the residents and the masses flashed from time to time. Zhu Hongru, a 26 -year -old community grid member, always responded in time and was annoying.
"Through the Ping An grid WeChat group, communicate well with the residents and the masses, can establish a harmonious relationship between the community and the residents, and answer the demands of the residents in a timely manner, so that the residents and the masses will not run without running." Essence
Little WeChat group, exert great energy. In Changde, 14,000 Ping An grid WeChat group covers cities, counties (districts, cities), townships (streets), villages (communities), and grid level 5. The function of helping the people.
Deeply digging "internal force", borrowing "external forces", and mobilizing more people to participate in grassroots autonomy together. It is another "key" for Changde's governors at all levels to win the hearts of the people.
In January 2021, Li Yanping, a full -time grid member and Ping An volunteer in Hezheng Town, Wuling District, was awarded the "Five -Star Creation Star of Changde City".
In the eyes of Yin Chao, the director of the Ping An Office of Hexuan Town, Li Yanping, who had been engaged in sales, had rich communication experience and strong coordination. Since this year, she has adjusted more than 10 contradictions and disputes, solved and reported more than 40 hidden dangers of safety issues. People have contradictions and difficulties, and they are willing to find her. "
In Changde, more strength entered the grid. "Ouch, which car stops at the door of my debris" "Stinky, I am afraid of blocking the water pipe" ... A few years ago, when I walked into the Xianyuan resettlement community in Chang Geng Street, Wuling District, I can often hear this kind of like this. Complaints, in the words of residents in the community, "everywhere is a problem."
In August 2020, the streets promoted the four forces of street community cadres, full -time forces, social forces, and government agencies to sink to grids.
Over the past two years, the initial results of the community governance: After the former property company exits, the community street cadres and community cadres have organized the owner committee, the supervisory committee meeting, and the owners' meeting to issue solicitation documents. After 2/3 of the owners agreed, the new property company was successfully settled in the community; during the period of non -material management, the four forces of the community were actively connected with the power, tap water, and sanitation office in time to ensure the normal operation of hydropower and sanitation in the community.
The hearts of the people are the biggest politics and determine the success and failure of the urban social governance. Knowing is the starting point and end of the governors at all levels of Changde.
"In order to let us drink water, the government tried his best." On September 2nd, talking about the recent complaint on the petition platform, Fu Mouqiu, a villager from Caoyan Village, Caoyan Village, Jinluo Town, Xixian County, moved.
It turned out that since August, the villagers have been suffering due to the lack of water supply in the mountains and reservoir due to the continued drought.
"After the interview, the government actively acts not only to send water to the group every day, but also help us upgrade the water supply facilities. On August 18, normal water supply was basically restored." Fu Mouqiu said.
Like Fu Mouqiu, there are not a few people who have moved the government's knowledge of the people. In recent years, Changde reported 13,000 people's livelihood issues through Ping An Changde 580APP, and the settlement rate reached 98.86%.
Entering the masses, understanding the masses, and truly solving the demands of the masses, Changde found a precise point for social governance.
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