Qingdao Laoshan: Innovative Social Rescue Service Model

Qingdao Laoshan: Innovative Social Rescue Service Model

Gao Hong/Zhanwei/Li Xiaocheng

As a useful supplement to social assistance forces, charitable resources have resolved the contradiction between the government's limited rescue resources and the unlimited demand of society, and promoted the construction of a multi -level social assistance system. In June 2022, the Ministry of Civil Affairs and the Ministry of Finance jointly issued the "Notice on Effectively ensuring the basic life of the people in the difficulties", emphasizing that local governments should optimize and improve rescue service methods, implement policies and measures to support social forces to participate in social assistance, and encourage charity organizations and volunteers Social forces such as professional social workers participate in rescue services and strengthen the effective connection between government assistance and charity assistance. The Laoshan District of Qingdao City has successfully explored in this regard.

Since 2021, Laoshan District, Qingdao has seized the opportunity to be approved by the national social rescue reform and innovation pilot, conducts a comprehensive service project of "benefit" social assistance, extensively excavates and linked charity resources, and widen the social channels for helping the people in need. The transformation from "survival rescue" to "development rescue" to create a "Laoshan model" for social assistance services.

Subject cooperation: condense social assistance multiple forces and improve the level of rescue of the people in difficulties

In order to meet the diversified and personalized needs of residents, and effectively resolved the disadvantages of the original government as a single rescue subject, the Laoshan Civil Affairs Bureau joined hands with the power of social organizations to relieve the difficulties in difficult people. Since the implementation of the "benefit peer" social assistance comprehensive service project, more than 80 public welfare charity, social work, community service social organizations have extensively participated, explore new forms of service assistance, and weave the "Security Network "". Stimulate the power of caring enterprises and resonate with the same frequency as public welfare undertakings. Investment in public welfare charity is a social responsibility of corporate righteousness. Love companies in Laoshan District have carried out a warm and warm volunteer activity such as visiting people in the predicament and love for the elderly. Enterprises such as Shandong Zhenghang Law Firm and other companies sent festive gifts to the elderly of Wang Gezhuang Street in the Chongyang Festival and carried out psychological guidance public welfare classrooms; The supplies are children's dreams in the district's dilemma. Mobilize community residents to excavate endogenous resources in the community. For two consecutive years, the "Laoshanxing" community rescue residents proposal competition was successfully held, and many proposals were implemented, involving eight directions such as the growth of children's growth, entrepreneurial support for difficult people in difficulties, and micro -updates of the family environment of difficult people to expand community residents to participate in social assistance to participate in social assistance. The channels of channels to form charity resources to form charity and mutual assistance.

Resource integration: Establish a public welfare charity fund to expand the help channels of rescue

The Laoshan District Civil Affairs Bureau has continued to deepen the coordinated assistance mechanism for rescue and demand docking, integrates charity resources in the jurisdiction, establishes public welfare funds, and expands the coverage of social assistance services. Establish a "Shanxingxing" public welfare fund to form a social assistance. In order to better improve the long -term mechanism of solving the demands of the people in difficulties, the District Civil Affairs Bureau and the Beijing Qihua Community Public Welfare Foundation and the China Club Rescue Foundation jointly established the "Shan Xingxing" public welfare fund, and introduced the Dexin Public Welfare Development Center. The unit raised funds to play the "blood transfusion" function of charity assistance. The public welfare fund provides services to the rescue objects, the support of the minimum living security, the support of the poor, educational assistance, housing assistance, medical assistance, etc., and gives the rescue object life and personal development. The Beijing faction participated in the operation of the "Shan Xingxing" public welfare fund. In 2021, it was launched on the "Tencent Public Welfare" platform in 2021. It launched a total of 9 donation projects such as "Yi" in the "Yi" battle "epidemic". Yuan. Prepare street -level community funds and guide charitable resources to sink. In the service concept of "people -oriented, helping others", the District Civil Affairs Bureau and Beijing Ensai set up street -level community funds, and adopt the form of innovative fundraising forms such as "community neighborhoods" to set up community funds Essence

Information docking: Build a smart assistance platform to open up difficulties and help "last mile"

In order to strengthen the informatization construction of social assistance and open up the demand for the rescue of the difficulties to express information barriers, the Laoshan Civil Affairs Bureau introduced the Beijing Pai to build a new model of precision assistance- "Laoshan Red whistle" rescue platform. The demand for rescue needs, "handling" promotes normalized services. The social rescue information platform built in Laoshan District has opened up channels for the people in difficult people to release rescue needs: social organizations, community grid members, and factions to review the needs of rescue to ensure the authenticity of the needs; The automatic positioning function of demand makes rescue assistance more timely; use WeChat to share functions, realize one -click sharing requirements, and extensively mobilize social organizations, caring companies, and caring people to participate. Resources are effectively connected, and the "blowing whistle" system implements precise rescue. In order to achieve the precise docking of the needs of the people, services, and resources in difficult people, this platform has improved the rescue methods of community whistle, online claims of social forces, and offline services for social organizations, and solve problems for those in difficulties. In July 2022, the "Red whistle" rescue platform has successfully connected 1013 rescue demand. The construction of the new mode is constructed, and the "immersive" experience helps the evolution of the scene. The "Red whistle" rescue platform implements the seamless connection between online experience and offline participation. It not only adds an online experience function, but also the "red whistle E station" on the 5 streets of offline can also achieve rescue participation, project registration, social forces, social forces Capital and other scenarios to innovate the great development of rescue services.

Action collaboration: build a new ecology of the "Five Society Lien" rescue, unlock the "new password" of charity rescue "new passwords" Laoshan Civil Affairs Bureau to explore activated resource elements, and build a "five -social linkage" rescue service mechanism. Gather the volunteer service team and accurately help the people of difficulties. In order to better care for children with difficulties, the District Civil Affairs Bureau rely on the development of the Social Organization Development Promotion Association to carry out the "public welfare classroom" project, to teach on traditional culture, scientific experiments and other content, and linked Chinese teachers, college students, and local community volunteers for love assistance. In 2022, in 2022 A total of 8 offline volunteer services were carried out, and 145 children and parents were served. In order to effectively solve the life problems of the elderly in the predicament, the Ci Run Public Welfare Activity Center carried out the "love to help the elderly" project, with family companionship as the core, established dynamic poverty files for the elderly for the elderly Essence Ci Run's volunteer team has an average of more than 300 college student volunteers each year, all of which have passed the training of third -level business capabilities, and formed long -term assistance to the elderly for the elderly, and regularly carry out rescue services. Essence Resource sharing has complementary advantages and activate new kinetic energy. By developing and using charity resources, Laoshan District stimulates the endogenous energy of grass -roots assistance, and explores a new path of reform and innovation in supporting assistance services to realize the self -management and self -service of the community.

The development -type multi -dimensional rescue model created by Laoshan District has realized the deep cultivation of rescue services, integrating multiple types of charity resources such as volunteer services, public welfare funds, and social donations. Formed a rescue force. (Author unit: Gao Hong, Zhan Wei, Qingdao University; Li Xiaocheng, Qingdao Laoshan District Civil Affairs Bureau)

Published in the ninth issue of "Society and Charity" magazine 2022.

Editor in charge: Shi Ce

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