Forbidden "Overlord Terms" from Jinan City to carry out tourist attractions inaccurate contract format clause inspection activities

Qilu.com · Lightning News, September 27. The National Day is approaching. In order to make tourists feel comfortable and prevent the "overlord clause" from affecting the good mood of the game, the Jinan Market Supervision Bureau has launched the 2022 National Day Tourist Attractions. Activities, adopt the city, district, and institute's linkage models. Law enforcement officers inspected the urban tourist attractions. The person in charge of the scenic spot discussed the contract review, requiring the units of various scenic spots to carefully investigate and correct them, urge them to standardize management and integrity operations, and further further operate, and further further operate. Improve the quality of service, effectively protect the legitimate rights and interests of consumers, create a harmonious and beautiful tourism environment, and ensure that the public spend a stable and peaceful National Day. Up to now, 62 tourist scenic spots have been inspected, 3 are ordered to rectify 3 places, and 225 law enforcement officers have been dispatched.

In this inspection activity, the key inspection of the paper tickets in the tourist attraction in Jinan and the contract formats in online tickets such as Meituan, Ctrip, WeChat public account, small program, etc., and conducting non -standardized behavior found in the inspection, administrative administration on the spot Guidance specifications. Mainly investigating the following behaviors: ① "Tickets are sold and not refunded" in ticket information such as "Instructions and Return and Reconstruction Rules"; Responsible; ④ If there is personal injury, the company is irresponsible; ⑤ If the casualties occur, the consequences of the "overlord" and other "overlord clauses".

Article 26 of the "Protection of the Rights and Interests of the People's Republic of China" clearly stipulates that if the operator uses the format clause during business activities, consumers shall remind consumers to pay attention to the quantity, quality, price or expense of the goods or services in a significant way, and perform Details and methods, safety precautions and risk alerts, after -sales service, civil liability, etc. have a major interest relationship with consumers, and explain it in accordance with the requirements of consumers. The operator shall not make an unfair and unreasonable regulations on consumers with the format terms, notifications, statements, and shop notices, etc. Terms and forced transactions with the help of technical means.

Jinan Market Supervision Department will based on its own functions, further strengthen the inspection of the clauses of the cultural tourism market unfair contract format, strengthen the administrative supervision of contracts, improve and improve the long -term mechanism, create a more fair and orderly competitive environment, safe and assured consumer environment, protect the vast number Visitors' consumption safety and maintain the order of tourism market.