Improve the quality and efficiency of services in the field of social affairs, and the special services of the people and enterprises are more warm

Author:Gao Qing administrative approv Time:2022.09.27

In order to continue to optimize the business environment, in -depth promotion of "decentralization of service" and "one -time running" reform, in accordance with the requirements of convenience, quality and efficiency, and to build government service standardization, standardization and facilitation requirements, Gaoqing County's administrative approval service services The bureau's social affairs science broaden service channels, improve service content, improve service quality, and actively carry out various special services.

Carry out delay services. In order to realize the "one -time" and "running only once", for the business that is being handled but not completed by get off work, or the crowd and enterprises who have emergency handling of business needs, social affairs departments register for social groups, private non -enterprises Complex matters such as unit establishment and training schools implement delayed services, and earnestly achieve "the masses don't leave, the window is not closed", and the masses will not stop the application of the masses.

On -site service. For companies who are inconvenient to come to the service hall to handle business, the Social Affairs Division actively conducts on -site services. At least two staff members will come to the door according to the process regulations, and retain video materials during the service process to carry out many inconvenient special groups. "Reservation 1 to 1" service. Since the beginning of this year, the social affairs department has implemented a normalized epidemic prevention and control measures, and has actively adopted the "appointment office and orderly office" model. The applicant can make appointment for the business in advance to handle the time to handle the peaks to avoid flow of people and help the epidemic prevention and control.

Carry out a return service. For the business that has been completed in the field of social affairs, the staff conducts a return visit through multiple methods such as telephone, social platforms, etc., with the purpose of the masses as the purpose, to carefully consult the quality of government services, improve the quality of the quality service mechanism, improve the awareness of active service awareness 2. Consciously implement awareness, carefully record the opinions and suggestions and demands of each mass, and actively coordinate and solve it to promote the comprehensive improvement of the quality of government services.

In the next step, the Gaoqing County Administrative Examination and Approval Service Bureau will fight for first -class and only the flags to win, and take the thoughts, thoughts, and hopes of the enterprise. The quality and level of work, effectively improve the convenience and satisfaction of the masses, and contribute to the development of the "five districts", do a good job of "three articles", and help the beautiful blueprint of "Yellow River Pearl" to become a realistic development.

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