Welcome to the 20th National Congress | Hetian area: fixed scores and "12345" to do a good job of the "addition and subtraction"

In mid -July, the villagers in Toger, Tigzi Township, Toger, Yufa County, shook hands with the mediation of the people's mediators and judicial police officers. Correspondent Sun Xinglong Photo

The resolution of contradictions and disputes is called "the first difficulty in the world." Since the 18th National Congress of the Communist Party of China, the Hetian area has been operating to this "most difficult", focusing on the demands and development needs of people's livelihood, and launched the "12345+" contradiction risk investigation and multiple resolution models to achieve online and offline power, linkage from all walks of life, and at any time at any time, at any time Serve the grassroots social governance "live" everywhere.

As the "soul" of a diversified solution mechanism of contradictions and disputes, the 12345 hotline in the Hetian area was upgraded and revised in August 2021 to expand the channels for the masses, and widely collected the clues of contradictions and disputes, and became the "general switch" of the people in the Hetian region. Through the analysis, classification evaluation, and diversion of the two -level liaison of the city (county) and regional levels, the "send orders" to the functional departments, resolve simple contradictions and disputes, general contradictions, complicated suspicion, disputes, major contradictions, and major contradictions and disputes. Formed a "filter" of a layer of progressive funnel resolving resolving resolving income, the difficulty for difficult appeal was 97.6%, and the resolution rate reached more than 90%.

Do n’t we come back for 3 years for 17,000 yuan? Eli Tatoniazi, a resident of Celle Township, Cele County chose the latter. 12345 The hotline pushed Aili's appeal to the Maga Male community where the debtor was located. After the eighth lane grid members "receiving the order", from the end of December 2021 to May this year, the two parties were organized five times to mediate, from honesty and trustworthy. By the consequences of illegal law, he recovered the arrears for Aili.

The Hetian region "binds" the 12345 hotline with the grid management, combines two -way, and operates. From the hotline to the grid, the 12345 hotline is touched by the people's livelihood, the masses have difficulty asking the digital management platform as the circulation hub, the grid is the radius of the service, and the grid personnel point to the service object "unravel". From the grid to the hotline, with the implementation of the list of grid liability as the starting point, through daily visits and "the masses saying things", the hidden dangers of the dispute between contradictions and disputes are discovered. The coordination of cross -departmental coordination is achieved.

Contradictions and disputes are extremely good, and they will be fixed to do everything possible. If the "12345+ grid" highlights refined management, then the "12345+ mediation" highlights professional forces.

The Hetian area strives to improve the work mechanism of people's mediation, judicial mediation, and administrative mediation, and refine business chains such as complaints, prosecution, police transfer, interviews, and tunes to strengthen connection and interaction and promote effectiveness improvement. Based on the 12345 hotline "distribution" type, the organizer will discuss and comprehensive adjustment with the help of grass -roots mediation organizations, industry professional mediation power and social organization forces.

In mid -June, Mr. Li in Hubei spent 800,000 yuan to buy a piece of Hetian jade seeds from a live broadcast room in a merchant in Far East International Market in Hetian. After receiving the goods, Mr. Li was worried that he would be deceived and dialed the 12345 hotline in the Hetian area to complain. After receiving the hotline push information, the manager of the Far East International Marketing Department, Kiman Yiman McMati Abdulla, communicated with Mr. Li and the merchant, respectively. Both parties agreed to entrust the professional testing agency to identify authenticity. The test results show that it is indeed Hetian jade, worth 900,000 yuan. Subsequently, the staff of the Kerman and the staff of the local justice institute and the Market Supervision Bureau organized the buyers and sellers to conduct remote video mediation.

Seven counties and towns (streets) in Qixian City, Hetian area to create a demonstration site for diversified contradictions and disputes, and promote the office of public legal service stations, comprehensive governance centers, petition reception centers, and psychological service centers. Dragon service, a package of solutions "; the villagers (communities) complete the" standard "of grid members, full -time people, legal advisers, police, and psychological dredging officers. Differential resolving contradictions and disputes.

"12345" is not only a livelihood hotline that solves the "urgent sorrow", but also an important platform for realizing smart governance. This hotline comprehensive application data analysis results, investigating public opinion hotspots, risk hidden dangers, contradictions and disputes, and provide support for departmental performance, efficiency supervision and scientific decision -making. Since the beginning of this year, the Political and Legal Committee of the Hetian Council has actively govern the 21 types of issues such as doctors and patients, migrant workers' arrears, and chronic disease treatment guarantee.

The 12345 hotline in Hotan area does "plus law" in terms of service, integrates big data, grids, and online and offline resources, diverse resolving, active governance, and united multi -party joint efforts to accurately serve the masses; do "subtraction" in the process, optimize the circulation link Instead of running the information instead of the masses, it provides a path and method for the diverse resolution of contradictions and disputes. It also provides practical samples for promoting the modernization of grass -roots governance systems and modernization capacity.

Pomegranate cloud/Xinjiang Legal Daily reporter Zhang Lei Fang Jiawei correspondent Sun Xinglong

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