The old man in Guangzhou was unable to go home after falling, and helped her solve the problem with a phone call to help her solve the problem

Text/Yangcheng Evening News all -media reporter Fu Chang

In Guangzhou, the city ’s social worker station Hongmo Hotline provides services 24 hours a day. Residents encounter difficulties in daily life. The red cotton hotline for the transfer of the property station has become one of the channels for their quick help.

A few days ago, the Nonglin Street Social Work Station of Yiyuan Social Work Service Center in Yuexiu District, Guangzhou received a call from such a call: "Girl, I fell outside, now there is no way to go upstairs, a person is sitting on the side of the road ..." The social worker followed On the phone, I heard the anxiety of the elder, so while soothing the elderly, he learned about the specific information from the elderly, such as name, location, address at home, and falling.

It turned out that the elderly named Lu Lu, who had been over nine years old and lived alone for a long time. When you went out, he accidentally fell, and the lumbar spine fractured and injured. She originally thought that if she could solve it, she did not bother others, so she decided to see a doctor and go home by sherself. She helplessly faced the six -story staircase. Fortunately, there has been a telephone number of the Hongmian Hotline of Yuexiu District Nonglin Street Social Work Station in her mobile phone, so I called the social workers for help. After receiving the call, the social worker also found the position of Lu's mother -in -law for the first time, and stepped up step by step to help her mother -in -law go home.

During the door -to -door process, the social workers noticed that there was a high threshold at the door of the bathroom of Lu's mother -in -law. Lu's mother -in -law used fruit plastic baskets and wooden boards to make a "pedal", but such foot load and structure were very unstable. It means that he had fell because of his steady footsteps.

As a result, social workers conducted a comprehensive home safety assessment of Mother -in -law Lu's house. Combined with the home environment and lumbar fracture injuries of Lu's mother -in -law, Lu Mother -in -law had a customized home safety transformation for her mother -in -law. Footsteps, barrier -free handrails, toilet L -shaped armrests, and adjustable height with armrests backbathing chairs, etc., creating a safe and comfortable living environment for Mother -in -law Lu.

During the epidemic, in order to better help Lu's mother -in -law solve the difficulties caused by falling due to falling, social workers regularly condolences through the red cotton hotline and understood the recovery of Lu's mother -in -law and the use of reconstruction. Today, Mother -in -law Lu's legs and lumbar spine have completely recovered. She said with emotion: "Fortunately, there was a social worker station at that time. I received the call to help me go upstairs and gave me a home transformation. Originally, I also considers to buy a bath. Chair, I do n’t know if I do n’t know, I do n’t know that there are custom -made footsteps. Now my home has become more secure. It ’s really moved. I remember what the social workers do for me.”

Source | Yangcheng Evening News · Yangcheng School

Picture | Interviewee provided

Editor -in -law | Chen Qian

School pair | Peng Jiye

- END -