"It is estimated that it is a routine"!Dalian women's online shopping, after receiving the goods, I found ...

On September 21, Ms. Dalian Lin found her squid shreds that she purchased online. The order was 500 grams of a pound. The actual arrival of the goods was only 460 grams, and the squid shreds were only 340 grams.

1 pack of 230 grams of squid silk

Heritulator accounts for 60 grams

Ms. Lin, who often purchase bulk on e -commerce platforms, is used to get the weight with her own electron every time she receives the goods. On September 21, she found that the order was two pounds of squid shreds, with only 230 grams per pack. When she torn off the package, she found that there was a large bag of deoxidant preservatives in each package, weighing 60 grams. As a result, Ms. Lin purchased a pound (500 grams) squid shreds on the Internet, with a net content of only 340 grams, less than seven or two.

Ms. Lin introduced that she usually likes to buy snacks on weight on weight, and she usually confirms whether the order shows the net content to the merchant customer service. When she found that the squid shreds were insufficient, the merchant customer service said that the warehouse was wrong and immediately returned the difference to her.

"The goods are definitely not wrong. They are probably this routine." Ms. Lin did not agree with the customer service of the merchant. In this case, she had encountered many times in different businesses. Some bad businesses not only have a shortage of goods, they also deliberately amplify fresh preservants, just to sell weight. Most customers can't think of the weight verification after receiving the goods. Even if someone finds that the weight is insufficient, they may be too lazy to calculate. The bad merchants may use the customer's psychology to make profits.

In addition, Ms. Lin also showed reporters that she had previously purchased banana slices, coconut crisp slices, and wheat -roasted snacks. They also had a different degree of fresh -keeping agent of about two and 50 grams of less than two and 50 grams.

Reporter Experiment: Half of the wheat burning of more than 80 grams of bags is a preservation agent

On September 25, the reporter used the bags provided by Ms. Lin to do two heavy experiments, and found that the situation was indeed as Ms. Lin said. The total weight of the sacked squid is more than 230 grams, and more than 60 grams of preservation agents; the total weight of the bag is more than 80 grams, and the preservation agent is more than 40 grams. These products do have a large and heavy preservation agent, and the weight is too high.

However, what is the use of preservatives? How should I put it?

The reporter asked Nong Shaozhuang, a professor at the School of Food, Dalian University of Technology. He introduced whether the preservation agent in food packaging depends on the manufacturer's food processing level. If the manufacturer reaches the degree of inhibiting microorganisms during processing, it may not be placed in preservatives; if it is not reached, the addition of fresh preservation agent is needed to absorb the moisture or oxygen in the air in the packaging, inhibit the growth and reproduction of microorganisms, maintain the growth and reproduction of microorganisms, keep the growth and reproduction of microorganisms, keep the growth and reproduction of microorganisms, keep the growth and reproduction of microorganisms, keep the growth and reproduction of microorganisms, keep the growth and reproduction of microorganisms, and maintain the growth and reproduction of microorganisms. food quality.

Nong Shaozhuang said that the problem of how much preservation agent has no relevant standards and regulations. Mainly, the manufacturer did experimental research and decided according to the level of food processing. Generally, large enterprises will be evaluated by food safety, and small manufacturers who lack related capabilities can only look at how much large companies use, and they can draw scoops. However, the preservation agent is not a food additive, and the net content of food cannot include the weight of the preservation agent.

Lawyer: Form it in the preservation agent

Consumers can ask for "retreat and pay three"

Later, the reporter consulted Liaoning East Asia Law Firm Liu Hongde. Liu Hongde said that my country's legislation has always adopted a severe punishment for dishonest business behavior. The merchant deliberately confuses the total weight and net content, and the shortage of the pounds constitutes a fraud to consumers. According to Article 55 of my country's "Consumer Rights Protection Law", consumers have the right to ask the merchant to "retreat one and pay three". If the compensation part is less than 500 yuan, it will be compensated by 500 yuan. At the same time, the relevant departments may order correction for the fraudulent behavior of the merchant, and warn, confiscate illegal income, fines, and even order administrative punishment such as suspension and rectification, and revocation of business licenses. Fine fines; if there is no illegal income, a fine of less than 500,000 yuan.

According to Liu Hongde, online shopping encounters a situation where the merchant lacks a bit less. Consumers can actively communicate with merchants and online trading platforms, or call 12315 to complain to dishonest operators. Maintain your own legitimate rights and interests.

Peninsula Morning Post, 39 -degree video reporter Zhuo Zeyu text/picture

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