Guonet Yantaihai Yang City Power Supply Company: Do "add method" in high -quality services
Author:Haiyang Rong Media Time:2022.09.25
On September 22, the staff of the National Net Yantaihaiyang City Power Supply Company came to Haiyang National Fitness Comprehensive Museum to check the electricity equipment for the comprehensive museum. This is a microcosm of the Guoyang Yanyang Power Supply Company of China Yanyang City to actively implement the measures to optimize the business environment and take the "addition" in high -quality services.
Staff check the transformer
In recent years, Guowang Yanyang City Power Supply Company has adhered to the corporate purpose of "People's Electricity Industry for the People", continued to do "add" in high -quality services, and "subtract" in terms of customer handling, cost and time, and continuously promoted to promote it. The continuous optimization of the environmental environment of the power supply business has allowed high -quality power supply services to "visible and touched." At the same time, the establishment of a special class of the business environment will coordinate the implementation of relevant measures to effectively implement the relevant measures, strengthen the government information sharing with relevant departments of Haiyang City, jointly open the government and enterprise data sharing channel, implement "tolerance and shortage acceptance", and achieve "zero zero of residents" to achieve "zero zero of residents and users. Certificate of electricity "one certificate". Strengthen coordination and cooperation between power supply companies and government departments, further optimize the process, compress the time, create a "green channel" for power access, and solve the contradiction between the construction of the power grid and supply and demand.
Focusing on small and medium -sized enterprises to report electricity, Guoying Yanyang Power Supply Company implemented the "Sunshine Industry Expansion" model, reducing the application requirements for power supply access, launching rapid installation services, online channels providing all -weather business processing services, offline processing offline processing, offline processing There is no need to submit the application information, establish a list of "One Netcom Office", and launch "non -see -out to do electricity". Many businesses realize "not running once".
Actively promote the online power grid app, explain the functions of various conveniences, carry out the acceptance of customer reporting business, guide customers to submit application information, fill in electrical information, and realize "let the data run more, let customers run less", ensure that users have a sense of gain and sense of acquisition and Satisfaction continues to increase.
The person in charge of the Marketing Department of the Power Supply Company of Guoyantai Taihaiyang City said that the National Net Yantaihaiyang Power Supply Company has always regarded the improvement of service quality and electrical efficiency as an important measure to benefit the people and benefit the people. Solve the problem of electricity consumption, comprehensively improve the quality of power supply services, and optimize the business environment.
(Correspondent Wang Yanlong Reporter Bao Minghua Photography Report)
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