Shanxi Province Consumer Rights Protection Federation was established today

In the future, consumers in our province to maintain their legitimate rights and interests will add new channels

(Reporter Liang Yaohua) On the morning of September 25, the Shanxi Consumer Rights Protection Federation was officially listed in Taiyuan. This marks the new stage of the province's consumer rights protection work entering the diversified social governance. In the future, consumers in our province call 0351-3153315 to complain to the Federation, which can also protect their legitimate rights and interests.

The Shanxi Provincial Consumer Rights Protection Federation is a social organization that integrates public welfare and professionalism, supervises social supervision of goods and services in accordance with the law, and effectively protects consumer rights and interests. The organization was initiated by a number of news media and law -related agencies in our province. It was approved by the Shanxi Provincial Market Supervision and Administration Bureau, and was approved by the Shanxi Provincial Department of Civil Affairs in February this year.

After the establishment of the listing, the Shanxi Provincial Consumer Rights Protection Federation will focus on the three major types of problems including immune -related, new types, and traditional categories. Those who are responsible for coordinating do not intensify the contradictions "and other means to carry out rights protection work.

At present, the complexity, long -term, and arduousness of the new coronary pneumonia's epidemic has obvious the public. In the context of the normalization of the epidemic prevention and control, the number of complaints caused by related disputes has increased. These complaints involve both quality problems of sanitary anti -epidemic supplies (masks, disinfectants, etc.), but also cover the safety and quality of food purchase during the isolation period, and the reservation of reservations for hotels or hotels. In response to the above issues, the Shanxi Provincial Consumer Rights Protection Federation will continue to pay attention and seek fast and effective solutions.

Online shopping and live broadcasts have become important channels for consumers shopping. Although it is convenient for consumers' lives, it will inevitably cause some problems. For example, online stores do not return goods or provide after -sales service, false publicity of anchors, and leakage of personal information.

With the rapid iteration of Internet technology and computers, mobile phones and other terminals, online games have gradually developed into an emerging mass entertainment method, and they are widely popular among young people, and related issues are increasingly prominent. The most prominent problem is that minors use parent mobile phone registration games account to recharge consumption.

In addition, some off -campus training institutions "run the road" have made many parents' hard -earned money "drift water". The issue of rights protection caused by the emerging consumption model has attracted the attention of the Shanxi Consumer Rights Protection Federation.

The Shanxi Provincial Consumer Rights Protection Federation will also focus on real estate companies 'traditional issues that involve people's livelihood and the development of urban economic development on the real estate enterprises' "postponed house delivery", "forcibly handling the house", "the tail of the house", and the poor service quality of the property.

At the establishment of the conference, the Shanxi Provincial Consumer Rights Protection Federation solemnly released the Declaration of Rights Protection, advocating that "all social institutions, organizations, and individuals should use higher political standing to protect consumer legitimate rights and interests as the largest consensus on society, so as to use Consumer demands are the greatest demands, abandon the interests of localities and departments, and unite all the power that can be united to form a joint power protection in the whole society, highlight the effect of rights protection, and promote the diversified governance of society. "

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