"Tong" to go first | Pengcheng travel, there is no hindrance
Author:Shenzhen Special Economic Zone Time:2022.09.25
How far is the world from home to the outside world? For ordinary people, going to work is the subway that takes half an hour every day; when you go to the park, you will take a few steps; go to the hospital, and you will arrive at any time at any time. For special groups such as disabled people and elderly people, the outside world is often distant and distant. How to open up the way for them to go out of the house and move towards a wonderful life, let the "obstacles" people have a "barrier -free" travel, Shenzhen is in action.
Details: Metro Station with a Blind Map
The subway is one of the most popular ways of travel in Shenzhen today. Mr. Peng, a 34 -year -old citizen, is a visually impaired person. When he lives in Merlin, he is engaged in a masseur in Luohu and works 4 days a week. He is a standard commuting family. On the morning of each working day, Mr. Peng walked from his home to the car from Merlin Station on Line 9, took off at the Grand Theater Station and got off the unit to the unit for more than 40 minutes.
The upper Merlin subway station in front of Mr. Peng's house was quite complete. He was called the "most friendly" station of Shenzhen visually impaired people. In addition to barrier -free facilities such as blind roads and vertical elevators, all the stainless steel armrests that are marching along the blind road are equipped with a lapse logo; "These blind marks are very suitable for our needs. The labels on both sides are different, and the direction of the train driving on both sides to reach the platform is intimately instructed. "
Each entrance of the station has a blind text map. "If there is no reminder, the pedestrians of the health may not notice that the map system has continued to play background prompt music." Let the visually impaired people notice that there are blind maps here, and will not cause noise to interfere with noise. "This kind of blind map can understand the overall travel route of the station through touch, as well as the voice playback version.
"Although the disabled people can enjoy the" one -to -one "accompaniment service service in the subway, I prefer this kind of barrier -free station that can 'self -help'. There is a complete and connected barrier -free system in the station. Let us come and go freely like a sound, this feeling is very good! "He said.
It is understood that at present, all subway stations in Shenzhen have standard barrier -free facilities such as blind lanes, vertical elevators, and barrier -free toilets. Like Merlin Station, such as "upgraded version", barrier -free stations will be The Shenzhen Metro has been promoted one after another.
Services: Cabin -free rental for 1 minute to get on and off the car
Cabin -free taxi is another chain for Shenzhen barrier -free travel services. On the streets of Shenzhen, people can often see a special taxi that looks like a "small van". The door has love and wheelchair logo, and the 12328 appointment service phone.
This kind of travel call service launched by people with disabilities from wheelchairs has been opened in Shenzhen for more than two years. At present, there are 100 barrier -free taxis in the city in the city. The demand for travel appointments for nearly 10,000 orders per month reflects the activity of the city's disabled people.
Every Thursday at 2 pm, Ms. Huang, who lives in Shatoujiao, will take a wheelchair to the door of the community. The barrier -free taxi waiting for the appointment will pick up her to recover in the second hospital in Futian. After the taxi came, the driver got out of the car and opened the back door, put down the special tailboard, and pushed her in the car directly on the wheelchair. There are 5 seat belts in the car, and the driver puts 4 of the fixed wheelchair rolling axes, and 1 seat belt is tied to her. After 1 minute of resettlement, you can set off.
"This kind of barrier -free taxi is suitable for our wheelchair people to travel. It is convenient to get on and off the car, and the safety is also strong. The key is to make an appointment. The travel can be done." Since there is this way of passing, since this way, it has this way of passing. Ms. Huang does not have to worry about the family's expenses when they go out. They can usually complete it independently when they see a doctor and travel.
Support: full coverage of public transport barrier -free training
Blind lanes and roads in the urban area, parking spaces on the roadside, and traffic lights with voice devices ... Now these barrier -free facilities have integrated into the daily life of Shenzhen people's lives. However, in addition to the construction of hardware facilities, more software supporting support is required. In order to make the urban barrier -free system running better, the Shenzhen Municipal Transportation Department and Shenzhen Disabled Persons' Federation jointly customized the "Cabinetless Service Training Plan" to allow each public transport service personnel to systematically learn and master the professional skills of barrier -free travel services. Essence
"Since 2019, the Municipal Disabled Persons' Federation organizes the first -line personnel of subway to carry out some kind of theme -free service training for some themes. Formed a mechanism. Generally, we will ask the webmasters of each station to train first, and then carry out first -level rotation training on each station after returning to ensure that all staff coverage. We have also formed an institutionalized platform for training. Account management. "The relevant person in charge of the Shenzhen Metro Operation Department introduced to reporters.
在深圳无障碍出租车队,每个驾驶员上岗前,也都必须先接受标准化的专业培训,包括特殊车辆的驾驶规范、轮椅的构造和使用,服务规范用语等,确保为残障人士提供优质、 Convenient and more "temperature" travel.
Outlook: Build a benchmark city in international first -class barriers
Cabin -free construction is not only benefiting the benefits of disabled people, but also related to the basic rights and interests of each citizen. In many famous international cities in the world, such as Berlin, Milan, Tokyo, Hong Kong, etc., seamless urban barrier -free travel systems have allowed people with disabled people to be unobstructed in the streets and alleys. Become an important label to show urban civilization. On the road towards the world's first -class barrier -free cities, Shenzhen has set off. At the end of 2019, Shenzhen issued the "Capital Cities Construction of Cities"; in September 2021, the country's first barrier -free city construction legislation "Shenzhen Special Economic Zone Cathery City Construction Regulations" was officially implemented. Shenzhen became the first barrier -free city in the country Construction cities with legislative.
From legislation to landing, the construction of barrier -free cities in Shenzhen is changing from a blueprint to reality. As a key link in the construction of barrier -free cities, the barrier -free transportation system of Shenzhen is accelerating. "As of now, Shenzhen has built 5430 kilometers of urban blind roads. The Municipal Transportation Bureau has improved barrier -free facilities on 627 roads in the city this year. More than 2,800 buses in public transportation systems have launched a new guide service system." Ma Jingyang, chairman of the Obstacle Environmental Construction Supervision and Chairman of the Municipal Blind Association, introduced to reporters.
In Shenzhen, there are more barrier -free roads, allowing special groups such as disabled people to get out of the house and feel the convenience of the city. No obstacles, so that everyone has a wonderful life.
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