Si County, Anhui: By making good use of "supervision a little bit" to solve the care of the masses

"I really didn't expect that we 'a little bit' service platform was so efficient, and it was only two days. You just solved the problems I reflected. Thank you so much!" Village villagers said.

In late August this year, the masses of the Daisi Village of the Canal Street reported through the small and micro "supervision of a little bit" platform that there were two entrances to the newly renovated Tongcun Road in the Daji Village, and there were hidden safety hazards. The Central Discipline Inspection and Supervision Committee of the Canal Street immediately urged the towns and villages to verify and disposes, and the relevant departments were soon container to the road construction unit to add two safety guardrails.

In September 2021, as one of the first batch of pilot counties of the service platform of the Central Commission for Discipline Inspection, Si County opened the first batch of pilot counties of small and micro power, and assumed the important responsibility of the service platform to test first. Over the past year, the county disciplinary committee supervisory committee relies on small and micro power to "supervise a little" service platform, expand the supervision path, unblock public opinion channels, improve the working mechanism, and pay close attention to the demands, and set up a link between the party committee and government and the people.

Data empower "early warning". The platform integrates data collection, combing analysis, and supervision and management, and realizes the "one -piece operation" of power, "one warehouse collection", and "one network supervision". The county disciplinary committee supervisory committee used big data comparison analysis, and used the most clicks of the masses and the most attention as the entry point and breakthrough point, concentrated on special governance, and responded to the demands of the masses.

Follow up the "responsibility". Sort out the insufficiency of the masses, carry out "looking back" regularly, establish a work account, and urge the responsible department to re -handle it. Strict "sales" standards, demands that cannot be resolved for the time being, clarify the timetable, responsible person, track supervision, and ensure that reasonable demands are solved in place. Because objective factors do not achieve the satisfaction of the masses, in the form of "one by one", in writing the situation.

Closed -loop disposal of "efficiency". Regarding the "dissatisfaction" of the masses, when the opinions of the two parties are inconsistent, the management department will lead organizational meeting to invite two representatives, one member, legal profession, and mass representatives to participate. The masses re-evaluated the results of the business, forming a "acceptance-reply-evaluation-merchant-re-evaluation" complaint to handle a closed-loop mechanism to ensure the best efficiency of the service platform.

The picture shows the request for the first time after receiving the public report of the masses

"Small and micro power" supervise a little "service platform allows the masses to complain to have a door, ask for help, and make power supervision more transparent, convenient, and fast. Resolving in a timely manner in the minimum grid, continuously improved the effectiveness of grass -roots governance. "The relevant person in charge of the Si County Discipline Inspection Commission said.

Source: Liu Station, Sixian Rong Media Center

Edit: Sun Xiaomin

Review: Ang Yuhao Zhu Jianghui Huang Yan

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