The 330,000 yuan 3 carat diamonds were lost!Express only pays only 70,000 yuan

More than half a month ago

A package from Xiamen to Shenzhen

Displayed in the middle

The recipient found the three diamonds in the package

There is a disappeared flying

Said

This diamond has been sold

The buyer has transferred 230,000 yuan

And SF Express, which bears the delivery of express delivery

Three diamonds only reserved 300,000 yuan in total

According to the evaluation

The one lost can only pay 70,000 yuan

Ms. Li has been doing jewelry in Xiamen for almost 10 years. She said that on May 29 this year, she sent three diamond jewelry to Shenzhen. These diamonds have been sold, and buyers have paid. Ms. Li said that she often has foreign orders and inevitably deal with express delivery. Over the years, she sent jewelry to SF Express, and she has never made a fork.

However, June 1st

Shenzhen's recipient called Ms. Li

Say that there is one less diamond

The less one is packed in a plastic bag

That 3 carat diamond ring

This was urgent to break Ms. Li. On the one hand, she checked the photos when she was sent, and on the other hand, she hurriedly contacted SF Express. "On May 30, I put three diamonds with one plastic bag and two jewelry boxes, then tied up three things, and then put a larger box outside. Take it for the courier. "

Diamonds in the plastic bag in the lower left corner are lost during transportation

Ms. Li said that after the packaging, she chose to maintain a price of 300,000 yuan for the courier, and she also specially posted several seals on the courier box.

Ms. Li maintains 300,000 yuan for the express delivery price

June 1st

The photo taken by the recipient to Ms. Li shows the show

The seal has been torn open

It is used to tie the jewelry box and plastic bag

Also unlocked

Ms. Li posted the sign when sending it

The recipient has been torn off when the recipient is receiving the handle

Ms. Li said

SF's recognition

Discovery by monitoring

The courier has the behavior of opening the courier at the site

later

SF on the police

Ms. Li learned from the police

Police eliminate the possibility of theft

No case

The reporter contacted the police officer of the case of the case of the Kaiyuan Police Station. He said that the details of the relevant case handling were not disclosed.

Ms. Li provided a purchase document to SF Express, and also provided customers' purchase records, showing that the customer bought this lost diamond ring at a price of 230,000 yuan. "We did not ask the express company to pay at a price of 230,000 yuan, but the 70,000 yuan given by SF is far lower than the actual purchase price of our diamond." Ms. Li said.

Zhang Yongzhi, the head of the public relations department of SF Xiamen, said that between the company and Ms. Li are still in the stage of claim communication, the company will deal with it according to the corresponding laws and regulations. At present Customer consultation.

Then the amount of 70,000 yuan given by SF's payment

How is it calculated?

Zhang Yongzhi said that Article 47 of the "Postal Law" stipulates that the loss of the postal enterprise on the losses to the email shall be compensated in accordance with the following provisions: if the insured is lost or all damage, the compensation of the insured amount shall be compensated; The actual losses of the email are compensated according to the ratio of the value of the insured amount to the value of the mail.

He said that the total value of the goods sent by Ms. Li is 560,000 yuan (calculated at the purchase price), but the insurance price is only 300,000 yuan, and the lost price of the lost one is 131,000 yuan. The company is based on the corresponding proportion. Calculate the compensation amount. If Ms. Li's full insurance price is full, she can get compensation of 131,000 yuan.

For such payments

Ms. Li does not recognize

But she didn't want to take a lawsuit to spend energy

As long as you want SFO

Think of everything to find her goods

Currently

After the express delivery is lost

Many courier companies

Use the "Postal Law" clause to cope with customers

This

The reporter also consulted the lawyer's opinion

Zhang Yiteng, senior partner of Beijing Kangda (Xiamen) Law Firm:

Zhang Yiteng believes that according to Article 27, paragraph 1, paragraph 1 of the "Interim Regulations on the Postal Law", the express can be delayed, lost, damaged, or short internal parts. The premium rules agreed to determine the liability for compensation; for the outlets that have not insured, the liability for compensation shall be determined in accordance with the relevant provisions of civil law. This case belongs to the express of premiums. First, the insurance premium rules should be applied to determine the liability for compensation. Only the unpaid -preserved express delivery should apply the relevant provisions of the Civil Code to determine the liability for compensation.

When the citizens send valuables

Which points should I pay attention to?

The jewelry appraiser and senior buyer Dongfang believes that first of all, you must choose a standardized express company and fill in the courier list in detail to show the value of the item. Even if the courier does not remind the insured price, consumers should try to insure the price as much as possible when sending valuables, and inspect the goods in person with the courier. It is best to have audiovisual records.

When signing the courier, sign after the courier. When consumers send valuables, communicate with the recipient in time to remind the other party to sign the goods after receiving the goods. Once there is a problem with the goods, it is reported to the relevant departments in a timely manner under the premise of collecting the evidence of claims; if it is found that the items are lost, try to confirm the loss in writing with the courier and save the evidence.

Expressing pressure and empty throwing occur, and even violent sorting.For these problems, try to solve it from the express packaging.First of all, the packaging must be firm; second, it must have the ability to resist and fall.Especially for emerald jade jewelry, it is even more important to resist falling.Be sure to fill the gaps in the packaging with foam or paper towels to prevent collision.Generally speaking, after the packaging, shake the courier box. If the jewelry box is not shaking, it means that the gap has been filled.Some courier companies must write the items category in detail, but if there are no special requirements, try not to write things that look too valuable and too easy to monetize, such as diamond ring, jewelry, luxury goods, etc., can be written as jewelry, crafts and other large categories namesEssence

Source: New Evening News Comprehensive Xiamen Daily

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