Zhongshan: Promote the modernization of social governance solidly, build a city of love to govern the rocks of the city

Guangdong to promote the modernization of social governance of the country in the country to create experience patrols

Recently, a fire safety knowledge training was held in the National Public Welfare Park of the Torch Development Zone Group of Zhongshan City; in another classroom in the park, a group of children are following volunteers to learn first aid knowledge to improve self -rescue and mutual rescue capabilities ... Mowing

The National Charity Park is a three -party linkage social service complex of "government, social organizations, and enterprises", which provides public services such as adolescent services, volunteers and social workers' promotion. This is the beneficial exploration of Zhongshan's introduction of multiple forces to innovate the grassroots social governance model.

The city of blog love is harmonious and good. Since becoming the first batch of municipal social governance modern pilot cities in the country, Zhongshan has summarized the title of "National Public Security Comprehensive Governance Outstanding Land City" in summary, and continuously explores the new social governance of grassroots social governance on the basis of the title of "National Social Security Comprehensive Governance Excellent Land City" and 4 times. The path is to play the "combination boxing" of the party building, source governance, and scientific and technological support, continue to promote the development of the modernization of social governance in the city, and take the lead in creating the province's first municipal social governance modern demonstration base.

Highlight 1: Party Construction Pilot

Build a fourth -level party and mass service center (station) in the township village group

How to plan for charging piles is more scientific? How to solve the venue? A few days ago, a symposium on how to promote the installation of electric bicycle charging piles in the community was held in Huayuan community in the streets of Zhongshan East District. In order to accurately discover and solve the problem, the community party and mass service center invited the representatives of the people's congress, residents, and industry enterprises in the Municipal People's Congress.

Such a round table meeting has become the norm in Zhongshan: Following people's livelihood issues such as garbage classification, parking spaces, and reconstruction of water pipeline networks, the party and mass service centers (stations) at all levels of Zhongshan often invite people from all walks of life to actively participate and make suggestions.

Party building leader cohesion governance joint effort. In recent years, Zhongshan has a high -quality and high -quality high -quality completion of 668 party and mass service centers (stations) in the four levels of cities, town, villages, and groups. It integrates 22 departmental resources and provides more than 330 convenience services. Under the coordination of party and mass service centers (stations) at all levels, many pain points that trouble the governance of the grassroots level have been effectively solved.

Taking the Langqing Holiday Community in Qiaogang Community in Dong District as an example, the residential population in the community is about 10,000, and residents have diversified demands and difficult governance. Qiaogang Community leads the governance of the community with party building, and builds a community party committee, community party branch, industry committee, and property company in the community. Last year, the community industry committee and property invested 1.1 million to launch safety investigations and various cultural and sports activities. The community complaints decreased by 50%compared with 2019.

According to the relevant person in charge of the Political and Legal Committee of the Zhongshan Municipal Party Committee, the city has established a "community party branch" in 127 property communities, and established 122 property management industry volunteers to effectively resolve community conflicts and disputes and crack the region governance problems.

Xiaolan Town, Zhongshan City held a "Five -Star Ping An Rental House" creation event site and awarding ceremony to award the first batch of 100 "five -star Ping An rental houses"

For old communities without property management, how can grassroots governance accurate and efficient? Taking the Huayuan community as an example, there are 13 residential communities in the area that are not fully supported by the residential communities. Huayuan Community establishes a "volunteer housekeeper" team composed of more than 200 old party members with the core of the party committee, which accurately provides various public services and builds a peaceful and harmonious community.

In addition, for some communities that are difficult to establish a industry committee and introduce property management services, Zhongshan continues to explore and improve the work model of "Community Party Committee -Grid Party Branch -Party Member Building", which will be co -ordinated by community party committees , Truly transform the party's theoretical advantages, political advantages, organizational advantages, institutional advantages, and close contact with the masses into the strong effectiveness of social governance.

Highlight 2: source governance

Multiple resolving social contradictions, weaving social psychological service network

"I chased my salary for more than a year. I didn't expect you to help back in 10 days. Thank you so much!" Recently, Mr. Song, a citizen, sent a banner to Fu Jing, a mediation person in the Zhongshan Court's litigation service center, and thanked her for helping for help Merged his own labor disputes.

The Zhongshan Court Litigation Service Center is located on the second floor of the city's administrative service center. On each working day, there are two lawyers in the center in the office to provide free legal consultations for citizens. At the same time, the two courts of Zhongshan have set up an agent, a toll window, and a service hotline in the center, and the vertical intensive intensive intensive intensive interies of the two courts in the two courts can be achieved through informatization.

The improvement of the diversification mechanism of contradictions and disputes is an important part of innovation social governance and deepening safety construction. According to the relevant person in charge of the Political and Legal Committee of the Zhongshan Municipal Party Committee, the city has continuously optimized legal services, innovated the publicity of the law, deepening the governance of the source of complaints, resolved contradictions and disputes at the source, and promoted social governance on the track of the rule of law.

The staff of the Zhongshan Court Litigation Service Center provides a guidance for litigation services to the masses

In order to achieve the efficient resolution of contradictions and disputes, the Zhongshan Court established a "mediation supermarket" in the litigation service center, coordinating the municipal public security, judicial, and Banking Insurance Supervision departments to form a professional mediation studio and provide "one -stop" solution services. At the same time, the city's intermediate courts have established a diversified solution mechanism with 17 units in the city, set up 98 former joint joint transfer workstations in 23 towns and streets in the city, equipped with special part -time mediation officers to carry out mediation services in all aspects.

Data show that in 2021, the "mediation supermarket" vigorously carried out professional mediation and online mediation, and successfully complained 10,658 cases, an increase of 163%year -on -year.

Family safety is the foundation of social stability. It is worth mentioning that in July last year, Zhongshan was listed in the province's first "Ping An Family Construction Studio" to integrate multi -party forces such as judicial administration, civil affairs, and women's federations to promote the linkage resolution of the source of family contradictions and disputes. Last year, the studio provided services for 3091 people. Righteousness is the way to govern the country. In recent years, Zhongshan has also actively established a "online + offline" social psychological service platform to woven the social psychological service network. Today, the construction coverage rate of "Yuexin'an" social psychological service stations (rooms) of the towns and villages (communities) of the city reached 100%, providing services such as psychological counseling, psychological guidance, psychological crisis intervention, etc., to the greatest extent to prevent various types from the source. The upgrading of contradictions and disputes will improve the comprehensive ability of grass -roots social governance.

Highlight 3: Science and Technology Support

"Smart City" innovation empower social governance

Recently, Ms. Lu, a citizen, received a call from a "police" who claimed to be a "police". The other party said that she was suspected of illegally funding money and asked her to cooperate with the investigation. During the video call, the man induced Ms. Lu for transfer. After receiving the warning of the "Sky Sky" system, Zhongshan Nanyan Police immediately dispatched and successfully discouraged Ms. Lu who was transferred at the time.

In June 2021, Zhongshan's first phase of "Tianqiong" telecommunications network fraud early warning anti -countermeasure system was put into operation. Since the system has been put into use, the city has issued a total of more than 964,400 early warning instructions, and organized "face -to -face" to discourage 21,917 people.

This is a vivid case that Zhongshan uses scientific and technological power to empower social governance. There are many innovative practices of science and technology empowering social governance.

Smart Town Operation Management Center of Dongfeng Town, Zhongshan City

In Henglu Town, with a flowing population of over 250,000, the town promotes the installation and installation of smart access control systems to achieve the function of "information collection -collision comparison -landing management and control" function. Data show that the system has helped capture 154 suspects so far. In 2021, the town's criminal security police involved in rental houses fell by 23.60%year -on -year, and the police of telecommunications network fraud decreased by 15.38%year -on -year.

In Nantou Town, China ’s home appliance brand base, the town has developed the“ Shanzhi Community-Shanzhi Alliance ”applet to set up 10 functions such as reporting, one-click complaints, and one-click mediation. At the same time, explore the "grid staff + volunteer" model, and encourage the masses to obtain points and redeem daily necessities by participating in services. At present, the town has registered more than 3,700 grid volunteers and carried out more than 160 activities such as public security patrols and rental house inspections.

The construction of "smart cities" is another brand of social governance empowering Zhongshan's social governance: by vigorously building the "smart urban management project", the city realizes the integration of multiple platforms such as Zhongshan, WeChat platform, and urban brain. Management and supervision. Data show that in 2021, the "smart urban management platform" accepted 62,138 urban management issues, and promoted the social governance work of Zhongshan to be smarter and more fine.

Authoritative interview

Guo Wenhai, Secretary of the Zhongshan Municipal Party Committee:

Create a smart linkage government governance system

Guo Wenhai

Recently, Guo Wenhai, secretary of the Zhongshan Municipal Party Committee, accepted an interview with this reporter, and conducted authoritative answers to the experience practices and practices of the modernization of the city's social governance and the next key measures.

Southern Daily: In recent years, what are the good practices in Zhongshan in promoting the modernization of municipal social governance?

Guo Wenhai: First, insist on promoting high positions and achieve "one picture" operation. The municipal party committee has organized the pilot work as a "one handmade project", and has organized a deployment meeting and promoting meeting many times to ensure that the leadership is in place, the organization is in place, the mechanism is in place, and the implementation is in place. The second is to adhere to the leadership of party building and achieve "one -stop" service. High -standard, high -quality and high -quality construction of 668 party and mass service centers (stations) in the four levels of cities, towns, villages, and groups, integrating 22 departments resources, and providing more than 330 services. The third is to adhere to reform and innovation and achieve "one of the sons" management. Establish an innovative project cultivation and incubation mechanism, and focus on cultivating 183 pilot projects from the aspects of experts, funds, and systems. The fourth is to adhere to the "data barriers" and achieve "one platform" scheduling. Promote the construction of "urban wisdom brain" in depth, bring together 7.7 billion government affairs information in the city, and continuously improve the level of social governance digital intelligence. Fifth, adhere to the co -construction, co -governance sharing, and achieve "one heart" collaboration. Integrate regional resources to establish a "good governance alliance", and build a "peaceful community" and other parties to negotiate and participate in the actual combat platform.

Southern Daily: What good experience does Zhongshan City have in promoting the modernization of the municipal social governance system and improving the city's network security guarantee mechanism?

Guo Wenhai: We make full use of the advantages of flat management in the municipal direct management town, explore the construction of a new model of national governance, and promote the modernization of the municipal social governance system. The first is to do real "grid". The city is divided into "four -level grid+micro -grid", built the party branch on the grid, and created the "one net" of the global "one net" with vertical and horizontal to the edge. , Safe and comprehensive governance. The second is to play the "national card". Incorporate the work of "anti -drug" and "anti -fraud" in the whole people into ten people's livelihood, carry out more than 30 "safe cells" creation activities, and explore the new model of "mass dishes, government support, and social meals", attract a total of 2083 society Organization, condense 390,000 volunteers. The third is to read the "Sharing Scriptures". Five 542 "Xinzhongshan people" were hired as special members of the community "two committees", set up a comprehensive governance micro -center of the community, established a "safe integral" incentive mechanism, set up 9690 group defense group governance teams, mobilized more than 300,000 volunteers to participate in the society participated in the society Governance. In terms of improving the city's network security guarantee mechanism, the city -level network security emergency command center is completed, the network security working mechanism is improved, the ideological work responsibility system is compacted, and the "source net network" and "the ruling network". Southern Daily: The 13th Party Congress of the Provincial Congress proposed to support the provincial reform and innovation experimental zone of Zhongshan Construction. Under this major policy, how can Zhongshan further promote the pilot work of modernization of municipal social governance?

Guo Wenhai: Entering the new journey, we will take the provincial reform and innovation experimental area as the starting point, comprehensively match the east bank cities such as Shenzhen, focus on the business environment, industry, transportation, scientific and technological innovation, public services and social governance, planning, etc. In -depth cooperation in the field, work together to create a "Golden Inner Bay" 100 kilometers of the River River Estuary. In terms of promoting the integration of social governance, comprehensively studying and embracing the eastern coast cities such as Shenzhen, deepening reform and innovation in the fields of judicial and administrative law enforcement, accelerating the interconnection of epidemic prevention and control, public transportation, social security and medical insurance, etc. Create a smart linkage government governance system, and strive to explore the road for the integrated high -quality development of the Pearl River East and West Straits to ensure that the pilot work of the municipal social governance modernization has achieved fruitful results.

Zhongshan Civil Affairs Editor Department

Editor: Wu Xiaolei

Manuscript source: South+

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