Qingzhou creates a new model of the "Code" to help the agency office
Author:Qingzhou Rong Media Time:2022.09.23
"This service is really thoughtful. On the mobile phone, the staff will help me cancel the company's cancellation and register. I haven't even come out of my house!" Mr. Li of Qingzhou ASUS Property Co., Ltd. said happily.
Since the beginning of this year, the Qingzhou Administrative Examination and Approval Service Bureau relies on the "Smart Cloud Map" applet to build a "code" to help the agency office volunteer service area, sort out the information on the total market and town street community. The exclusive "volunteer service" code of the necessary information to realize the "code" service, "code" evaluation of "code", "code", and "one -to -one", "personalized" and "traceability" for enterprises and the masses Help office service.
Zhao Houjing, Chief of the Commercial Registration Section of the Qingzhou Administrative Examination and Approval Service Bureau: "The establishment of an online ganging system with the QR code as the core, allowing the relationship between the people and staff to break through the time and space restrictions, and truly achieve the one time. '. "
According to their own needs, the masses can choose 11 business sectors of 38 municipal departments or 13 township districts in accordance with their own needs, combined with the service stars, and good business. After the office personnel accept the business, WeChat pushes the progress information in real time. After the business is settled, the system will prompt the masses to evaluate the service service service through WeChat messages and text messages. For a good service attitude and high efficiency, the masses can add exclusive "guardians". Based on the evaluation results, the system automatically improves or reduces the star of the helper agency. Relying on the "code" evaluation, the establishment of the "code" evaluation system is established. The regular statistical analysts of the background personnel evaluate the situation, improve the quality of service in a targetedness, and realize the dynamic adjustment of the staff of the agency.
Yang Shijun, deputy director of the Qingzhou Administrative Examination and Approval Service Bureau, said: "In the next step, we will continue to deepen the innovation of service innovations in the agency. Based on the establishment of work ledger and strengthening business training. Highlight the 'special' and continue to provide warm -hearted services to the masses. "
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