Heilongjiang Jixian County: 12345 Hotline True Love Services Warm People Hearts

[China Food News] (Reporter Gao Wei) Recently, Mr. Xu called the 12345 hotline to thank the Jixian County Traffic Police Brigade, and sent Jinqi, which was printed with "the people of the law enforcement" to Jixian County 12345 Government Services Hotline Center.

It is reported that on August 1, a traffic accident occurred at the entrance of Jixian County Post Bureau. After receiving the alarm after receiving the alarm, the staff of the county traffic police quickly organized the staff to the scene. One person in the accident car was seriously injured. Take the padding notification form to ensure that the injured will seek medical treatment in time. Mr. Xu said: "The traffic police in Jixian County are serious, enthusiastic, and very warm. Without the traffic police, the injuries of my family can not recover so fast. I express my sincere gratitude to Jixian County Traffic Police Team."

On August 23, the masses reported through the 12345 hotline. On the evening of August 22, the wind scraped the tree down the house and could not live. Jixian County 12345 Government Services Hotline Hotline Center got in touch with the County Housing and Urban Construction Bureau for the first time. The staff of the County Housing and Urban Construction Bureau immediately called to contact the demander and went to the scene to check the damage of the house. In just one day, the house repair was completed. Work. The demander Zhang Xueli said happily: "Thank you for dialing the 12345 hotline with a trial attitude. I did not expect to be resolved quickly after reflection. The 12345 hotline is really the" Lianxin Bridge "of the people."

The gold award and silver award are not as good as the masses. The person in charge of Jixian County 12345 Government Services Hotel Hotline said, "We always adhere to the concept of serving the people wholeheartedly, and after receiving the relevant demands and feedback issues reflected by the masses, they are immediately transferred to relevant departments to handle them. Completed within the time limit to ensure that there is an echo and a fall. "

Jixian County 12345 Government Service Hotline Center has adhered to the principles of people -centered people, optimizing services, No. 1 response, interconnection, and call for running in April this year. Focus on creating a convenient, efficient, standardized, and intelligent government service "general customer service".

As of the end of August, Jixian County Government Services and Power Hotline Center had a total of 1,144 workers, including 449 assistance categories, 622 complaints and reports, 33 opinions and suggestions, 38 consultations The end rate is 99.5%.

Jixian County 12345 Government Service Hotline will closely focus on the service concept of "starting from the demand of the masses and finally the masses", adhere to the work goals of "national first -class, advanced province", and use the experience satisfaction of enterprises and the masses as the satisfaction of the masses as the satisfaction. Test the goldstone that tests the effectiveness of the work continuously improves the standardization and refined service level, and strives to make 12345 a new platform for "listening to people's livelihood, gathering public opinion, and relieving the people". The due contribution.

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