Quick comments 丨 Daily revenue is nearly 60 million disputes, the hospital must face the crisis of trust

The best way to rebuild trust is to face the distrust

Recently, Zhengzhou University First Affiliated Hospital (hereinafter referred to as Zheng Dayi Affiliated Hospital), known as the "largest hospital in Asia", announced on the official website the 2021 unit final accounting data. The report shows that the total income of Zhengda First Affiliated Hospital in 2021 was 21.878 billion yuan, with a total expenditure of 20.834 billion yuan. Compared with the previous year, the total increase and branch increased by 13.04%. The remaining surplus is 1.056 billion yuan. Some media calculated that the average daily operating income of Zheng Dayi Affiliated House in 2021 was close to 60 million yuan.

The saying of "daily business income of nearly 60 million yuan" has stabbed the nerves of many netizens, and the comment area was rushed up. Some said that "do not think that shame and is proud, great irony", and some say "the hospital is so expensive to make money, no wonder you see a doctor", and some netizens give their own examples to criticize the hospital now to take a picture for inspections, see a doctor to see a doctor, see a doctor to see a doctor. The burden is heavy ...

However, there are also people who persuade everyone to calm down. The revenue is not profit. The income is 21.878 billion yuan, and the expenditure is 20.834 billion yuan. Although it is different from some hospitals' revenue and expenditure, the profit is not so exaggerated. As a public hospital co -built by provincial and ministerial and ministerial and ministerial and ministry, the first affiliated hospital of Zhengzhou University includes 14 hospitals including Henan Provincial Stomatology Hospital and Henan Ophthalm Hospital. A large province Henan is a direct bearer of public health. Large income volume reflects the huge local medical and health service needs to a certain extent.

In the "Opinions on Promoting High -quality Development of Public Hospitals" issued by the General Office of the State Council in 2021, regarding improving the new effectiveness of high -quality development of public hospitals, clearly required strengthening comprehensive budget management, regularly disclosed relevant financial information of hospitals, and actively accept social supervision. However, when a hospital's regular annual final accounts have become hot search, it has caused such a large negative comment on the Internet. To some extent, the public has reacted the medical system related to "money".

The reason is that on the one hand, the pain points of the livelihood of "difficult to see a doctor and expensive" have not been completely resolved. On the other hand, the bad behaviors of individual hospitals and a few doctors are not available in recent periods of time. Doctors and patients.

For example, Liu Xiangfeng, deputy chief physician of Xiangya Second Hospital of Central South University, was suspected of serious violations of the law. The patient's complaint on his various medical atrocities was shocked, and the negative news of the "Xiangya Department" was re -revealed. These things have expanded the cracks of patients and hospitals on the public opinion field. This crack is probably difficult to repair in a short time.

What should the hospital do in the face of distrust? Of course, you can't "look at money", especially public hospitals. This is not doubtful. The doctor's heart, treating the disease and saving people is a doctor's duty, and the hospital should be guided by public welfare. "Opinions on Promoting High -quality Development of Public Hospitals" also put forward clear requirements for the operation and management of the hospital. It is necessary to "guide the hospital's regression function positioning, improve efficiency, save costs, and reduce the burden on patients' medical treatment." The hospital is required to announce the financial situation in order to facilitate the acceptance of social supervision, the hospital should have responded to the issues such as excessive revenue, whether the profit balance is real, and less scientific research investment. To put it plainly, the best way to rebuild trust is to face dislocation.

In the long run, the cracks of trust between doctors and patients need to go more. Patients support each other with their lives, willing to believe that the hospital has medical ethics, doctors and faith, and doctors must adhere to pure medical beliefs; hospitals must adhere to the goal of people's health, correct the goal of hospital operation management, deepen the price reform of medical services; and disciplinary inspection and supervision organs It is necessary to resolutely rectify the corruption and unhealthy wind in the field of health care, solidly promote relevant departments and medical units to carry out cases to promote reforms, continue to promote the goodness of medical ethics, and let the medical system truly win the trust and respect of patients.

Edit Wang Yitao

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