Longmen Street, Luoyong District, Luoyang City: Adhere to the "123" work method to efficiently do a good job in petitioning and stability.
Author:This newspaper Luoyang Time:2022.09.20
Elephant reporter Wang Dan Correspondent Li Junke Guan Huili
In order to implement the responsibility of the stability of the letter of petition, the Longmen Street Office of Luoyong City, Luoyang City has adopted a variety of measures to promote the stability of petitions to operate in accordance with the law, and effectively maintain the overall stability of the district.
Improve political standing and carry "1 responsibility"
The Secretary of the Party Working Committee of Longmen Street and Director of the Office is responsible for the letters and visits work, and personally interrogated, handled, and supervised the important letters and visits; the leadership was responsible for the specific responsibility, and the deployment and implementation were arranged in a timely manner to coordinate and solve the problem of letters and visits work. The members of the other teams performed their duties and packed the subcontracting case to the end. The responsibility is compacted, and the tasks have been clarified to form an efficient working mechanism for "daily research and judgment, weekly conferences, and coordination anytime, anywhere".
Familiar with the working path, so as to "2 are available"
The Longmen Street Office comprehensively investigated the existing unstable factors and various contradictions and disputes, find out the bottom number, classified the establishment of the ledger, carefully analyzed the root cause of the problem, found the shortcomings of the work, some targeted work methods and methods to promote the resolution of contradictions; accurately controlled the control of the contradiction; accurately controlled the control; The acceptance of the acceptance of letters and visits, pay attention to the information pushed by the petition information system in a timely manner, actively connect the various business departments of the Letters and Calls Bureau of the District to ensure that the letters and visits are settled in accordance with laws and regulations within the prescribed time limit.
Coordinate and collaborate, highlight the "3 efficiency"
High -efficiency coordination and resolution of new cases. The street has been communicated many times at the meeting of the new case handling process and requirements, and the extensive publicity of various departments and communities in the office and communities, in accordance with the requirements of the petition work process, strictly implement the regulations of the new case handling, standardize the flow transfer office supervision procedures Establish a circulation ledger, the petition office card killed each transfer time node to timely urge, and the supervision office has steadily resolved the initial visits in the shortest time to improve the quality and efficiency of the office.
Effective improvement of cases. Regarding the evaluation of satisfaction and visits involved in the case, do not miss the evaluation of one person. In response to various letters and visits cases, in the case of doing a good job of handling cases and information notifications, taking the improvement of the satisfaction rate of the masses as the focus of work, actively responding to the expectations of the masses, listening to public opinion face to face, listening to public opinion face to face Instead of understanding, the quality of letters and visits is improved in exchange for the satisfaction of the satisfaction of petitioners, and the guarantee rate and participation rate of 100%are guaranteed.
Promote the resolution of accumulation efficiently. In strict accordance with the 100 -day solution of the working plan of the Lulong District jointly handling petitions, the work plan of the petitions is categorized according to factors such as the nature, impact, and flourishing aspects of the case, and the problems reflect the problems to ensure accurate efforts. For example, if a real estate owner reports the application of the real estate certificate and the problem of Feng Mou in a community, actively contact the relevant functional departments of the city and district, and hold a case coordination meeting many times to actually promote the resolution of the case to achieve practical results. For the remaining old households left over a community, the problem is to completely resolve the problem, and set up a special work class to meet with the masses every week, explain policies, communicate issues, and promote the resolution of problems. The Secretary of the Party Working Committee visits the community every week to meet and communicate with the masses, discuss the ways to resolve problems, and effectively promote the solution of the problem.
In the next step, Longmen Street will further strengthen the responsibility, forge ahead, refine the style, improve the ability, and continue to do a good job in the stability of letters and visits.
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