The small service of Quyang News Agency shows great feelings
Author:China Economic Times Rural Fin Time:2022.09.20
The work of raising his hand will keep the customer in mind. Mr. Zhang, who is over the years, is an old customer of the agency. He will save tobacco every time. Due to the inconvenience of his legs, he will carry a cane with him. On this day, it was raining, and the steps were a bit slippery. Mr. Zhang, who had been to half of the stairs, suddenly stunned and sat on the steps. After seeing the security guard who was busy receiving the customer, he immediately put down the work in his hand and carefully helped Mr. Zhang to sit down. He repeatedly confirmed that the elderly did not hurt the bones and applied the ointment on the injury. Wait for Mr. Zhang to save the tobacco models, and the security guards "escorted" him to leave the business hall. Mr. Zhang gave a thumbs up and said, "It is said that your service is good. Today, you can see that you have seen the most humane bank, and you will come to you in the future."
Concentrate with the heart to provide temperature services with temperature. At noon, a customer agreed with his mother to handle a period of time deposit deposit. He lost three passwords and showed an error. According to the customer's self -reported, his mother was hospitalized, his body was weak, and he couldn't get out of bed. He also paid medical expenses for his mother. When the employees learned of this situation, they immediately contacted the Director of the Dot. Then the staff of the outlets accompanied the customers to the hospital to serve the elderly, solving the urgency of the elderly.
Help others and get sincere trust. There is such an old cadre, over eighty years old, because of the inconvenience of cerebral infarction, but I can often see his figure at our outlets of our credit cooperatives. The old man said, "I like to come to you to handle business. Good service, patient and thoughtful, give me the Spring Festival couplet at the New Year, and often help me! I save all my pension money to your outlets. " When I heard this, everyone laughed, with tenderness in the smile, and the warmth of warmth flowed into my heart. The simple words revealed the trust of us and the affirmation of us. (Duan Jiaxuan)
Responsible editor: Zhang Wei Guo Jinhui
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