Representative style · Ruan Hailiang | post -90s express brother's "university question"

The 15th Congress of the Communist Party of China was held in Hangzhou on June 20. Ruan Hailiang participated in the party congress as a younger face after the 90s, bringing youthful sounds.

Represent

As a post -90s grass -roots postal courier practitioners, I am very honored to be able to participate in the Provincial Party Congress. This also reflects Zhejiang's high attention to the express logistics industry and our grass -roots young workers. I have been engaged in the express industry for 6 years. I have been in a strong province in the express delivery industry. In the past few years, I have deeply felt the rapid development of the industry. From delivery and sorting, they have become more intelligent and digital.

With the concern of the party and the government, the courier brother has received more and more attention, and the social status and cognition are increasing. The city of Shaoxing has created more than 700 "little brothers' home" that provides drinking water, rest, and mobile phone charging for express delivery brothers and truck drivers. This series of care and care measures has greatly improved the happiness of our courier brother.

Representative story: Do your heart every delivery at your heart

Ruan Hailiang, born in 1990, is an investment manager of the Special Investment Department of Shaoxing Post. Since entering the postal system in 2016, he has done 6 years of investment. Because his Langbu Special Express Emperors Division has a large coverage work and the local area is relatively scattered. Ruan Hailiang average of almost 300 express delivery every day. During the six years of Han Lai, Ruan Hailiang became the deepest courier in the "qualification" of the Budu Post Office. He used sweat and wisdom to practice the expertise of the courier business. "In 2021," Shaoxing Craftsman "and" 2020-2021 Zhejiang Youth Jobs ". This year, he won the honorary title of "Shaoxing May 4th Youth Medal" and "National May Day Labor Medal".

Before joining the Shaoxing Post to become a delivery person, Ruan Hailiang served in the Nanjing Armed Police Force in Jiangsu for 5 years. In March 2016, Ruan Hailiang took off the "olive green" and put on "postal green". At the beginning, Ruan Hailiang was assigned to Taoyan and Fusheng Delippy Delivery Area. Fortune is delivered to the mountain road. When it comes to rainy days, the visibility on the mountain is low. Ruan Hailiang must be careful about driving the vehicle. The line is unfamiliar, Ruan Hailiangning can get off work late, take a little more back, and send the email of the day to safely. With his love and persistence in work, in 2016, in 2016, Ruan Haeliang was rated as the "Excellent Investor" of Shaoxing Postal Express Logistics in the first year of his post.

"When encountering bad weather, you must always try to send the email to the customer." Ruan Hailiang said. At the beginning, he felt that this line was physical work. In fact, the longer the time, the more he felt that it would be more brainless to do it.

When I first joined the job in 2016, the number of courier partners was relatively small. Ruan Hailiang traveled to every village in charge of the area by mobile phone navigation. On weekdays, Ruan Hailiang's pocket is always a book with a lot of lines on it densely. He said that he always asked the uncle and aunt in the village to ask for it, and kept it with his heart, and kept it in his mind. Now, he is very familiar with the routes of all three villages in the three villages of Yuebu, Taoyan, and Fusheng in Yuecheng District, and has become a "live map" for those who are submitted by the Suba Post Office.

At present, the town and some villages have smart courier cabinets, which are really convenient for handers and users. However, when you encounter valuable emails such as admission notices and mobile phones, Ruan Hailiang still insisted on handling. He said that every summer vacation, sending a university admission notice is the happiest time when he was the happiest, watching the user get the email by himself, and the warm smile was the greatest affirmation of his service.

In the eyes of colleagues, Ruan Hailiang is a good employee who is not afraid of suffering and has a sense of responsibility. Whether it is receiving, taking investment, and internal diligence ... Ruan Hailiang can do it. Not only that, he is still enthusiastic. In his mobile phone, there is a special telephone number, which is called "Old Horse's Son", and there is a story behind it.

One year, Ruan Hailiang sent courier on Taoyan Street. Several times, he encountered a courier list with "health products" and received the same old man. The old man was an old horse. Ruan Hailiang stayed — Will the old man encounter a scam? He asked the old man to ask his son's call and inform the other party to be vigilant. Since then, whenever there is an old horse's express, Ruan Hailiang will pay special attention to notify his son in time when he finds that there is a situation. "In the past, such parcels were quite common, and they were all elderly people. I don't want them to be deceived, so I reminded." Ruan Hailiang explained that because such "idle things" were more controlled, he added a lot of elderly children and children. WeChat. Because of being trusted, there are more lists to find him.

"Don't worry about customers, don't care too much. Our services work hard, and customers are more satisfied. Their trust is the greatest affirmation of us." Ruan Hailiang thinks so, and do this. Over the years, he has not only couried objects for everyone, but also courier and warmth.

Produced | Ding Qiancheng Zheng Li

Edit | Zhang Yajing

Correspondent | Zhang Jian reporter | Sha Kaiyi

*The copyright belongs to the original author, please indicate the source.

- END -