The Huankou Medical Insurance Bureau solidly carried out the "good bad review" work and focused on optimizing government service services

Zhuzhou News Network, September 19 (Reporter Tang Dynasty correspondent Xiao Tieguang) In recent years, the Medical Insurance Bureau of Laoukou District attaches great importance to medical insurance service work, continuously optimizes the process of running, improves the ability and level of management, and vigorously implement medical insurance services. The "evaluation system, 44 public service matters received more than 1,600 evaluations, and achieved 100%full coverage of" good evaluation "of government service matters.

It is reported that all the government service services claimed by the government service center window and the administrative examination and approval system of the Medical Insurance Bureau of Laou District have all incorporated the scope of evaluation of the government service queuing and service evaluation system. After finishing the business, the people can make "very satisfied", "satisfaction", "basically satisfied", "dissatisfaction", "very dissatisfied" five through the evaluation device. Evaluation of a level.

The bureau focuses on the requirements of the "One Netcom Office" and the needs of enterprises and the masses, and combed the application, acceptance, and settlement projects of matters. The original work hours have been reduced to 15 days, which greatly improves service efficiency. At the same time, the bureau comprehensively participated in the satisfaction evaluation of service conditions such as one window acceptance, the duration of matters, and the service attitude. Comprehensively improve the quality and efficiency of medical insurance services.

In the next step, the bureau will continue to take the needs of the masses as the guidance, continue to do a good job of "good bad reviews", and focus on the "good bad review" issues as an important reference for optimizing the process and dynamic adjustment of service guidelines. Improve medical insurance services and comprehensively improve the satisfaction and gain of the people.

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