Shandong Rizhao: "Lianxin Bridge" up to the government -civilian interaction

On the morning of August 30th, the city's 12345 hotline handling center Calling Hall ushered in a group of "special guests": 17 citizens representatives entered the hotline service hall, visited with interest, interacted positively, and experienced the zero distance experience and feelings. The government's work is efficient. This is one of the many activities of the "Government Open Month" hosted by the city.

This year, the city upgraded the "Government Open Day" to the "Government Open Month". Throughout August, the theme of "continuously optimizing the business environment and promoting the efficiency of enterprises to serve the people". After 97 open activities, more than 1,000 citizen representatives and corporate representatives entered government agencies and government service halls to understand the operation of government departments and experience the process of doing work.

This is a "two -way go" for the government to communicate with the citizens. During the activity, the enterprise and citizens represent the process of immersed the administrative agencies, and experience the new changes, new measures, and new results of our city's government services.

"I heard that Rizhao is building a" no certificate city '. This time I came to the service hall and felt the "no certificate" work process at the scene. It was really convenient and saved time. "Said the representative of the citizens with emotion.

"The efficiency is very high and very close to the people." In the view of the company's representative Sun Xinli, the city's government service environment is very comfortable, and the service quality of the staff is very high.

Focusing on public concerns, education and other key people's livelihood matters, take the "government open month" activity as an opportunity, various departments actively interpret policies, respond to social concerns, listen to citizens' opinions and suggestions, and answer questions.

On August 3, the Municipal Human Resources and Social Security Bureau carried out the "Government Open Monthly" trial and observation activities at the arbitral tribunal of the Municipal Social Governance Service Center, inviting enterprises and citizens to observe the trial process on the spot to enhance the credibility and service level of labor dispute mediation and arbitration.

"In the future, we will pay more attention to communication and guidance, make public announcements, let the society, enterprises, and the masses better understand laws, regulations and policies, and make innovative entrepreneurs more at ease and more comfortable." Chen Ruixiang told reporters.

Before the start of the event, the Municipal Government Office issued the "Notice on Carrying out the" Government Open Monthly "activity in the city". , Message such as the masses, strengthen interaction, deepen their experience, and effectively protect the people's right to participate, express and supervise the government's work. The entire event collects a total of nearly 600 opinions of the masses.

A "Government Open Month" activity has taken a bridge between the people and the government sincerely. The Municipal Big Data Development Bureau, the Municipal Science and Technology Bureau, the Municipal People's Defense Office and other units invite citizens to enter the office service hall to experience the digital transformation and application scenarios in the field of social governance, so that citizens should understand the construction of the government's smart platform in depth; the city's natural resources and planning Authorities, Rizhao High -tech Zone and other units invite enterprise representatives and citizen representatives to visit government service windows, allow the masses to experience the process of handling relevant government service matters in person, and improve the masses' recognition of the government's efficient, accurate and convenient service ...

At each open event, the representatives of the government organs are different. From the representatives of the people's congress, the members of the CPPCC, to the legal worker, the grass -roots hotline staff, the ordinary citizen, the representative The age structure and occupational attributes are diverse, but one thing is that after they "see the real", they generally reflect that such open activities are very good. , A sense of belonging and happiness, "I hope that the government will organize such activities in the future to make each other's distance closer and let each other's heart open."

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