Eastern Airlines employees love relay for three days and two nights to assist small passengers to reach Japan

Recently, a small passenger took the Tsingtao -Osaka flight alone and suffered a nuclear acid exceeding the time. Employees of China Eastern Airlines Shandong Branch accompanied the staff to assist the small passengers to reach Japan for three days and two nights. The warmth of loved ones, with temperature services, won the sincere thanks of the passenger family.

On September 12, in front of the FM897 (Qingdao -Osaka) flight check -in counter, Eastern Airlines Shandong land service staff found a 13 -year -old passenger who was traveling alone because it did not meet the entry of Japanese epidemic prevention requirements. The staff got in touch with his parents for the first time, and learned that the small passenger came to Qingdao from other places alone and had no relatives in Qingdao.

After understanding the situation, China Eastern Airlines Shandong Land Service staff spontaneously turned on love relay and made every effort to ensure the guarantee of subsequent small passengers. Employees buy their love dinner for small passengers, arrange for a special person to escort the small passengers to the agreement hotel and accompany them all night. The next day, take the child to the hospital for nucleic acid testing and receive a paper version report. After the parents of the children purchased the subsequent full -day air flight tickets, the staff took the initiative to communicate with the whole day to apply for a companionship for the child, and finally sent the small passengers to the flight to Japan.

The trickle is merged into the sea, and the good deeds achieve great love. The staff of the Eastern Airlines Shandong Geographical Department always insisted on extending the temperature of the temperature to every detail of the work, practicing the concept of "people's aviation as the people" with their own actions, and continuously creating a high -quality travel experience for passengers. (China Civil Aviation reporter Xu Xiaohong correspondent Wang Hongying)

Edit | Kim Jieni

School pair | Wang Yaling

Review | Han Lei

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