Grid service zero distance increases the satisfaction of the masses

Mazhuang Town, Daiyue District, Tai'an City, Shandong Province, adheres to the practical work of private affairs, continues to promote the level of governance governance of party building, solve the problem of "urgency and sorrow" of the masses, and further enhance the satisfaction and gain of the masses. Recently, Mazhuang Town held a meeting of key tasks in the town to further emphasize the importance of improving the satisfaction of the masses, and made arrangements for the next step.

Break up the promise. Mazhuang Town requires full -time grid staff to dress up, wear working cards, enter the grid, enter the residents' homes, and make a bright identity, promise, and duty to the residents to let the residents know "who is the grid, who is looking for" Actively accept the consultation and supervision of residents in the jurisdiction.

Public opinion must answer. Mazhuang Town continued to solicit opinions of the masses, and "urgent and sorrowful" issues of representative people, concentratedly solved the implementation and continuously returned to ensure that the masses were truly satisfied.

Publicity to enter the household. Mazhuang Town gave full play to the service management system of 146 grids in the town, issued a notice of satisfaction investigation notification forms in the general public, and received a return to ensure that visiting and propaganda will not fall into one household. At the same time, the entire nucleic acid testing gap is used, and the concentration of village personnel is used to make policy propaganda through the village collective large speakers to improve the popularity rate and awareness rate of the masses.

Diligorably investigate and reform. Strengthen the assessment and supervision, establish a mass satisfaction survey team, conduct spot checks on the satisfaction of the masses daily, and conduct field visits every week to further improve the mass satisfaction of the masses.

Mazhuang Town will continue to adhere to the grass -roots party building to lead the governance of grass -roots grids, adhere to the problem of service for the people, promote "big governance" with "small grid", truly transform governance efficiency into the happiness index of the masses, activate grassroots governance vitality Essence

Correspondent: Li Zhen Guo Xin Editor: Cui Xiuqing

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