12345 Government Services Hotel "Rescue Ceremony" work scheduling meeting held Liu Kai to host and speak

In order to further open up the difficulty of the "reception is to do" and truly resolve the demands reflected by the people, in place, on the evening of September 16, the city's 12345 government service hotline "linker is to run" work scheduling meeting was held. Liu Kai, deputy secretary of the municipal party committee and mayor, presided over the meeting and spoke.

Liu Kai pointed out that the overall handling of the work of the hotline of the hotline in August has changed greatly compared with the previous, and all departments and units attach great importance to the significantly improved, the quality of handling has gradually increased, and the social impact continues to expand. He emphasized that it is necessary to concentrate the demands of the masses through "one monthly question". Pay attention to the selection of high -frequency matters with large demands, wide frequencies, and prominent people's reflection of the masses. Measures, resolving time limit, and division of responsibilities of relevant departments, continue to follow the effect of tracking and ask, and finally form a long -term working mechanism. We must actively handle the masses with the attitude of "things to be resolved", adhere to the minds of solving the worries of the people, establish governance for the people's feelings, abandon the fear of perfunctory emotions, and ensure that the masses reflect the problem in place. It is necessary to strengthen the coordinated linkage and actively treat the masses, firmly establish the idea of ​​"a game of chess", rely on the responsibility of the main body, strengthen communication and contact, and take the combination of the masses to do good. It is necessary to grasp the policy orientation to accurately answer the demands of the masses, provide good information support for high -quality answers to high -quality answers, and improve the online handling rate.

Liu Kai emphasized that the 12345 government service hotline is an important people's livelihood work, people's heart work, and optimizing the business environment determined by the government. Do a good job in the hotline to ensure that the problems and reasonable demands reflected by the masses and market entities are solved in a timely manner, creating a good environment for the high -quality development of the city's economic and social development.

The meeting issued a list of "three rates" rankings from January -August, list of unreasonable matters and netizens' comments in January to August; reported the work of the "acceptance of the litigation" in August, and arranged the deployment of "one month one month one month one month Matters of the question- "Waste storage and cleaning" of residential communities.

Deputy Mayor He Zhengyi, the Secretary -General of the Municipal Government and the second -level inspector of the office, Jia Guangjun attended the meeting.

Reporter of Rong Media Center ｜ Zhu Ling and Yan Licheng

Edit ｜ Han Yanling

Editor -in -law ｜ Ai Peng

Review ｜ Mu Wenjuan Wang Guoxian

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