Sichuan "One Netcom Office" and then "upgrade": more than 100 matters such as medical treatment and public transportation by the end of 2023

Cover reporter Yang Ruiwen

In order to continue to deepen the "one -time" reform under the premise of the "One Netcom Office", on September 17, the cover reporter learned from the website of the Sichuan Provincial People's Government that the General Office of the Sichuan Provincial People's Government issued the "One Netcom Office" in Sichuan Province on the 15th "Three -year Action Plan" (hereinafter referred to as "Action Plan"). It is clear that by 2025, "Tianfu General Office" has become an influential government service brand in the country.

The "Action Plan" states that it will focus on improving the basic support and innovation capabilities of the "One Netcom Office", and build the "Tianfu General Office" as an influential government service brand in the country.

The "Action Plan" clearly states that by 2023, the provincial integrated government service platform will basically complete the upgrade and transformation of basic support capabilities. Establishing; in 2024, the level of intelligence and intelligence of government services has been further improved. Smart government affairs and smart customer service systems have been completed in an all -round way. The integration of government services has gradually expanded to the full life cycle of enterprises and individuals. ; In 2025, the standardization, standardization, facilitation, and intelligent level of government service services in Sichuan Province has been greatly improved. The online and offline deep integration and coordinated development of government service services. "Tianfu General Office" has become an influential government service brand in the country.

By the end of 2023, more than 100 matters such as medical treatment and public transportation were implemented.

What are the highlights of the upgraded "Tianfu General Office"?

The "Action Plan" proposes that it will build a unified "Tianfu No. 1" intelligent customer service system in the province. Strengthen the construction of the 12345 hotline platform's digital intelligence capacity, and actively innovate the management operation mode. Before the end of 2022, establish and improve the coordination and linkage mechanism of public service hotlines such as 110, 119, 120, and 122 such as 110, 119, 120, and 122; Before the end of 2023, the intelligent customer service system integrating smart search, intelligent question and answer, intelligent guidance, intelligent informing, intelligent early warning, intelligent return visits and other functions is basically built and put into use by the end of 2024; The counseling system, realize the "second return" of conventional issues and high -frequency demand questions.

At the same time, through the direct cancellation of license materials or data sharing, online verification, etc., all the can provide electronic licenses can be exempted from submitting physical licenses. Before the end of 2023, the electronic license materials that have been shared can be basically achieved. Taking identity cards and business licenses as the source of identity trust, comprehensively related to the common electronic certificates of enterprises, and gradually realize all electronic licenses "exemption"; before 2025, expand the application of electronic licenses to contract signing, personnel recruitment, transportation travel, transportation, transportation travel , Cultural tourism and other scenarios and areas.

At the same time, the "Action Plan" requires comprehensively improving the "One Netcom Office" service innovation capabilities. Promote the "minimalist" of simple matters. By the end of 2024, all simple matters "second -in -second -in -second" and "zero material office" were basically achieved. Promote the "nearby" of the citizenship. Before the end of 2024, the "Provincial Internal General Office" was basically achieved, and the "15 -minute government service circle" was gradually formed. Promote high -frequency matters to "hand in hand". By the end of 2023, more than 100 matters such as medical treatment, public transportation, and hydropower were "handled". Promote the "inter -provincial office" of characteristic matters. Before the end of 2022, the third batch of "Sichuan -Chongqing General Office" can be processed and the first batch of electronic certificates will be recognized and shared. Implement the "precise office" of benefiting enterprises' rescue services. Before the end of 2024, build the province's policy service system, promote the active push of the policy of benefiting enterprise enterprises, and realize online declaration, online openness, and online evaluation of benefits.

"One Netcom Office" upgrades to benefit education, social security, housing, medical care in many areas

The "Action Plan" makes clear requirements for the convenience of the "One Netcom Office" upgrade in various fields. Benefit all aspects of the people's life.

In terms of education, before the end of 2022, Sichuan basically achieved the province's compulsory education new students' enrollment "online registration, online processing, and online announcement."

In terms of household administration, by the end of 2022, the application of electronic licenses such as ID cards, hukou books, residence permits, and driving licenses at scenic spots, station ticket purchase, transportation verification, school enrollment and other scenarios.

In terms of civil affairs, the marriage registration is "cross -district -to -register". Before the end of 2022, the marriage registration of 6 municipalities will be achieved. The marriage registration of all eligible counties (cities, districts) is achieved. In terms of retired soldiers, before the end of 2024, the comprehensive issuance of the electronic preferential certificate of the retired soldiers was fulfilled.

In terms of social security, by the end of 2023, the application scenario of social security cards is expanded, and social security cards are used as one of the vouchers of the masses; before 2024, the province will form a "one card" pattern of residents with social security cards as the carrier.

In terms of real estate registration, before the end of 2022, the real estate registration "commercial housing households", "second -hand housing transfer", and "couple property agreed to transfer" three high -frequency matters online applications.

In terms of transportation, before the end of 2022, it provides the masses with multi -demand line planning, passenger inquiry, online ticket purchase, electronic non -parking charging system (ETC) application, road conditions and service areas, and charging piles in real -time inquiry; Real -time video cloud point broadcast services in query, important road sections, 12122 online intelligent customer service, etc.; Before 2024, create a "Tianfu Chang" smart palm travel platform, integrate transportation and cultural tourism information resources, and agriculture. Fund "One Card" qualification approval system. Basically realized the "one card" issued by the land protection subsidy funds, agricultural machinery purchase subsidy funds, and grassland ecological protection subsidies before the end of 2023. In terms of cultural tourism, the ticket code, health code, and place code of scenic spots are "three codes in one". Before the end of 2022, more than 100 scenic spots in the province, more than 200 scenic spots by the end of 2023, and all conditional scenic spots before 2024 "One yard pass" with public cultural venues.

In terms of medical care, before the end of 2022, 75%of the province's second or above public medical institutions "scan code for medical treatment", Sichuan -Chongqing three -level public comprehensive hospital examination and inspection results recognized each other; before 2023, basically basically, basically basically Realize the results of the inspection and inspection results of the three -level public comprehensive hospitals of Sichuan and Chongfeng; before the end of September 2025, the public medical institutions of the second and above public medical institutions were basically realized. Interbering inspection results recognize each other.

Optimize the province's integrated medical insurance big data platform. Before the end of 2024, expand the application scenarios of medical insurance electronic vouchers, and medical insurance electronic vouchers realize the "one -yard universal" in the entire process of registering, consulting, payment, and medicine in pilot hospitals.

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