Sichuan Guangyuan Cangxi opened the "new business card" of the business environment of the convenience enterprise of the convenience enterprise

In 2022, the Administrative Examination and Approval Bureau of Cangxi County, Guangyuan City, Sichuan Province fully implemented the spirit of the State Council ’s“ decentralization of management service ”reform TV telephone conference, focusing on the“ urgency and sorrow ”of the grassroots people, continued to deepen simplified administration and decentralization, optimized access services, comprehensively comprehensively Concentrate the departments of 1347 items in accordance with the application of government services, clean up 67 commissioned councils, and statistical actual actual entry into the hall staff, handle 15 problems such as rolling screens and evaluation instruments in the process of handling windows. Solid guarantee.

A seal manager for approval of the masses "only run once"

"Thank you for solving my urgency and praise your efficiency efficiency." Recently, Mr. Yang, a citizen, came to the second floor of Cangxi County Government Affairs Hall to sculpt the official seal for the enterprise. Review data, upload systems, pass the review, generate seal coding, accept ... complete a series of procedures in just a few minutes. The staff immediately informed that Mr. Yang's seal had been produced simultaneously, and the delivery and filing time was about an hour. The produced seal would be directly arranged to mail or send it to Sichuan Anxin Decoration Engineering Co., Ltd.

It is understood that the Cangxi County Administrative Examination and Approval Bureau is currently coordinated with activities such as "Government Open Day" and "Director Entering the Hall". There were more than 1,600 classifications, and more than 600 people received the people on the spot, and made every effort to improve the satisfaction of enterprises and the masses.

A call to warm the people's heart delay service "not discounted"

On August 25, a nearly seventy -old man in Gaopo Town dialed a landline for the county's real estate window. On the phone, the elderly said to the window staff, "Can the comrades a little later? I went out to work. There is only this trip to the county's bus today. It takes about 11 o'clock to reach the county seat. It takes some time to come to the Government Hall to add trouble for you. " After learning about the situation, the staff comforted the elderly in a timely manner and informed that there were special channels for handling, and asked him to rest assured.

At 1 noon that day, the elderly arrived at the hall window. The staff used the lunch break to carry out a delayed service for the elderly. The first time they checked the procedures for the elderly, and based on the complete formalities, they adopted the "multi -person collaboration+data running+tolerance. Make up+postal courier "to perform special offices, and complete all procedures in less than an hour. Afterwards, the old man held the staff's hand and kept expressing gratitude.

In recent years, the county's real estate window has adhered to the service concept of "doing practical things for the people", and has continuously promoted relevant reforms such as "delay services" and "run once once". +Real Estate Registration "," Handling "," Households "and other convenient measures, focusing on making the people's experience and" upgrade ".

A hotline listening to demands to crack people's livelihood "happy password"

A few days ago, the problem of reflecting the sewer of the county people's East Road Insurance Company and the damage to the damage of the water manhole cover next to the Lishi Lane next to Dongchengkou Tianhui Supermarket have been completely resolved, and the visits, acceptance of the day, and settlement of the day were realized.

It turned out that the problems reflected in these two places were the "difficulty of dysfunction" caused by the long -term period. They were not effectively maintained, causing water quality pollution and accompanied by bad odor, affecting the normal travel of citizens. After an anonymous telephone complaint, the 12345 government service hotline of Cangxi County immediately implemented a personnel on duty, responding quickly, and handling. "" Ship the people "and" solve the people's sleepy. "

It is reported that as of the end of August this year, the Cangxi County 12345 government service hotline has renewed the common issues of people's livelihood consultations, policies and regulations, and other "knowledge bases" information such as "knowledge base". For the mass satisfaction rate, the setting rate on time is 98%and 100%, respectively.

Government services are not better. Next, the Cangxi County Administrative Examination and Approval Bureau will focus on creating an online government service system with "speed" and "offline temperature". , Continuously improving government service work, injecting "new kinetic energy" into the high -quality development of the county's government services.

Du Yuming Xu Jingyu reporter Wei Biao

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