Hubei Gong'an County: "The Government is through traffic" Dazheng relieves the people's concern

A total of 5,538 difficulties were accepted, 4,886 were settled, and the end rate was 88.2%, and almost all of them settled within 3 working days. This is the "new speed" of government services in Jingzhou City, Jingzhou City, Hubei Province, since July 25 this year.

In order to make the lower grass -roots level, the people's feelings, the relief of the people's worries, and the practical activities of warming the people, the public security county took the lead in opening the "government through traffic" in the city, and explored a long -term effect of "turning cadres' style and warming the society of the society". mechanism. From then on, the problem of "stone sinking sea" quickly "water falling stones", "long -term dragging" problem quickly "water comes", "you push me to pull", some people "grasp together", "drying no matter" problem He was also supervised as "red -faced sweating" ...

"Seven channels" will ask for "one net to fight"

In order to do practical activities, to do the environmental environment, and do a good job of people's livelihood, the main leaders of the Government of the Public Security County Government carefully considered, carefully investigated, personally coquettishly, all deputy county chiefs directly participated, and the elite soldiers would set up a special work class. The construction headquarters of major investment projects opened the "government through traffic" operation platform.

The opening of the "government through traffic" is to enable the demands of enterprises and the masses to reach the county magistrate from the grassroots level. In order to ensure that the information is "collecting a comprehensive and direct barrier -free obstacles", the county has opened seven issues of information collection: the county's major investment project construction headquarters set up a "government through traffic" e -mail, enterprise or the masses fill in the "Direct Report Form" and send it to it After the email, the headquarters summarized, sorted out and form a list in a timely manner; the county government set up a convenient hotline to collect and categorize the difficulties of enterprises and the demands of the masses in all aspects; , Widely collected inspections, reports, reports, complaints, transfer of relevant departments, and assigned issues assigned by superiors; the County Science and Economic Bureau passed the "one enterprise, one policy" to enter the enterprise in depth enterprises, and timely collect the difficulties and needs of enterprises in the operation and development of the enterprise; The management committee of the development zone implements the system of Baolian's cadre responsibility, regularly visits enterprises, and arranges issues in enterprises and project construction; the county Rong Media Center passed the "people's livelihood, and there is something to find Huazai" people's livelihood topics to collect enterprises and masses. The "Double Excellent Office" conducts special class collection and governance according to the issues of the masses and visits, the dual superior office of the city, and the assigned by the superiors.

"We conducted the initial screening of all information to ensure the integrity, authenticity, and feasibility of the request information, and then directly handed over to the corresponding responsible unit, requiring general matters to be completed without more than 3 working days." Major investment projects in Gong'an County must be The person in charge of the construction headquarters said.

As of now, the "government through traffic" has accumulated 5538 difficulties, including 434 enterprises and 5,104 masses. At present, 402 and 4484 have been settled respectively, with a settlement rate of 92.63%and 87.85%, respectively.

"Three working days" "catch one to the end"

Some of the demands of the masses can be directly resolved by relevant departments to achieve the effect of "immediate shadow"; some are due to the "blank", "blind zone" of the department's responsibilities, or many reasons for history. Old accounts.

In response to this situation, the "government through traffic" has explored a solution to such "difficult diseases": quickly submitted to the county's major project headquarters for three working days, and the headquarters filled out " "Difficulty transfer form" is directly transferred to the county leaders' supervision office, and the county leaders quickly convene relevant functional departments to discuss and judge; involving major issues and major decisions, and the county magistrate is requested to hold government executive meeting or special meeting to study and solve it. In this way, not only did it respond to the "urgency and sorrow" of the masses in a timely manner, but also clarified the responsibilities of relevant departments and cleared the blind spots of work management.

This summer, there are problems such as the smell of water and mosquitoes that the masses have reflected in the water odor and mosquitoes. The 12345 Hotline Office of the County Administration of Consumer Consuctning Information has coordinated the Water Conservancy Lake Bureau, the Urban Management Bureau, the River Road Bureau, and the Douhu Di Town Government, etc., and have been told that they are not within their duties. The county's major project headquarters will transfer the problem to the county magistrate to upgrade in accordance with the operating procedures. The agent quickly clarified that the Urban Management Bureau increased the responsibilities of the work, the problems were resolved in a timely manner, and the masses responded well.

"5 great benefits" switch to style "one heart for the people"

Whether the issues reflected by enterprises and the masses can respond in a timely manner and quickly solve it. It is related to the image of the government, the development of the enterprise, and the heart of the people. It is also a direct test of the department and cadre style. To this end, the disciplinary inspection and organizational departments of the public security county, the "dual optimization office", and the major project headquarters have taken the information collected by the "government through traffic" as the source of "work style construction, enterprise difficulties, and project progress". The information is shared every day, and the problem is judged every day. " Once there is a phenomenon such as "inaction", "slow actions", "chaos" or intentional pushing "kicking balls", it will be strictly investigated and punished.

The interests of the masses are small. Since the opening of the "government through traffic", more than 150 request information is collected daily. Each responsible unit takes seriously, responds in a timely manner, and urges the implementation, and has significantly improved the speed and effect of the handling of the request parts. The awareness of the active responsibility of grass -roots cadres is significantly enhanced. In the process of asking for information processing, they all reveal a strong feelings for the people.

There are 5 major benefits to opening the "government through traffic".According to the relevant leaders of Gong'an County, one is a platform with efficient treatment issues; the other is to have a set of rapid treatment problems; the third is a window that specializes in cure "difficulty of miscellaneous diseases"; fourth is to have a governance governanceThe measure of "kicking and dragging"; Fifth, there is a long -term mechanism of "turning the wind and warm people".Starting from the establishment of the Jianzhang, continuously consolidating and expanding the results of the work, the Government of the Public Security County Government is based on the current and long -term, and institutionalize the "government through traffic".It really achieves the people's feelings to solve the people's heart and warm the people's hearts.

Author: Liu Siyi Wang Wenchu Liu Xianjie Source: Jingzhou Daily

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